eBooks, Guides, & Reports

Voice-Quality-Visibility-for-Unified-Comms-&-Contact-Centers

Voice Quality Visibility for Unified Comms & Contact Centers

Andy Courneya describes how one of the largest telcos in the US deployed Prognosis across their Avaya contact center technology to increase the...

eBooks, Guides, & Reports • 2:00 MIN PLAY

Orange uses UC Assessor to help customers with digital..

Orange Business Service uses IR's UC Assessor to help their customers deploying Skype for Business as part of their digital transformation initiatives. Matthew Jackson describes how Prognosis UC Assessor helped Orange deliver the solution successfully to their customers with minimum disruption.

eBooks, Guides, & Reports • 2:14 MIN PLAY

IR Prognosis for Unified Communications

Take control of your entire UC environment.

Once UC becomes an integral part of your business you can't wait for problems to strike before you take action. You need to be proactive and ready to solve problems for people, not just processes.

That's easy to say, but in reality it can be difficult and time consuming as you try to correlate events with real-time network and user activity. The complexity of this is compounded when multiple vendors'...

eBooks, Guides, & Reports • 4 MIN READ

Transaction Manager

Do you need to maximize the performance of business critical OLTP environments? Now you can.

Take control with Prognosis Transaction Manager and gain vital performance management insight to: HP NonStop Transaction Manager Facility (TMF) and AutoTMF. Spot patterns in your data and stop problems before they happen.

HP NonStop Remote Database Facility (RDF). Keep disaster recovery and business continuity costs down.

eBooks, Guides, & Reports • 3 MIN READ

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Prognosis Dynamic Load Balancing

Get the lowdown on system performance

How many of your staff can balance workloads between CPUs and disks to ensure your hardware resources are running at optimum levels? And even if they can, how long do you think it takes them to do this?

An inefficient system equates to higher operational costs. By automatically allocating new processes to CPUs and disks with the lightest workload, and removing inefficiencies in processes and swap volumes,...

eBooks, Guides, & Reports • 3 MIN READ

Prognosis Batch Manager

Get the insights you need

Prognosis Batch Manager monitors the NonStop batch processing environment. And as off-line processing is essential to real-time efficiency, it makes sure this work is done as scheduled.

You'll get alerts to any problems when they occur while you continue to benefit from the increased efficiency and reduced costs of off-line processing. Prognosis also examines the status and performance of batch jobs and results, and...

eBooks, Guides, & Reports • 3 MIN READ

Availability Manager

Manage a bunch of applications with ease

With Prognosis on your team, you can take the adage ‘business aware' to a whole new level, because for the very first time you'll be in complete control of your entire infrastructure and workloads.

To simplify management and monitoring of complex applications, Prognosis lets you easily define ‘business-centric' views of applications and their underlying components. These views are then managed as single...

eBooks, Guides, & Reports • 3 MIN READ

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