Simplifying complexity for Service Providers
Find out how IR Collaborate can help you deliver reliable, high-quality services and manage a growing customer base with confidence.
Watch our solutions in action
Enterprise UC
Get end-to-end visibility across your entire multi-vendor UC ecosystem, so that you can quickly identify, troubleshoot and resolve UC related issues.
Contact Centers
Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.
Experience Testing
Optimize customer satisfaction and user experience with outside-in, end-to-end voice, web and video testing.
Meeting Rooms
Ensure seamless user experience in meeting rooms and collaboration spaces with remote management and monitoring for voice and video conference tools.
Learn more about our support for Service Providers
Comprehensive experience management for complex multi-vendor UC environments.
Collaborate - Product page
With IR Collaborate's suite of unified communications solutions, you can effectively monitor, troubleshoot and optimize your UC environment.
Read more
Collaborate - Product page
With IR Collaborate's suite of unified communications solutions, you can effectively monitor, troubleshoot and optimize your UC environment.
Read more
Simplifying Service Assurance for Service Providers
In today’s hybrid working environment, organizations have many communication and collaboration tools. Even across different business units, different...
IR's solutions enables creative deep solutions in real-time, on the fly for CDW
CDW have used a variety of solutions to monitor and manage unified communications, but having a solution that would provide the flexibility to investigate user experience deeply in real-time would add significant value in allowing them to proactively solve customer problems.
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Combining SLAs and keeping track of KPIs in the one place, to measure effectively, can be difficult. IR makes it easy for us by tying the two together.
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Andy Kleinheinz
UC Technical Architect @ CDW
Resources & Digital Events
EBOOKS, GUIDES, & REPORTS
• 13 MIN READ
Jabra Bluetooth Pairing: A Guide To Connecting Jabra Headsets
Unified communication and collaboration wouldn't be possible without the devices and equipment that facilitate clear, ...
Putting your Employees First in the Work from Anywhere Model
What the Great Resignation Means for Your Organization As we face the Great Resignation, organizations run the risk of ...
Read GuideThe growth of MSPs in Europe: Trends and Challenges
With remote working reaching new heights globally, and the rise of cloud diversification, IT Managed Service Providers ...
Read BlogA Guide To Network Congestion: What It Is, Causes, and How To Fix It
Today's business and working environment requires a fast, stable, and secure network infrastructure to connect all the ...
Read Guide
