Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

Explore our Products

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Solutions to simplify complex unified communications, collaboration and contact center environments.

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Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Ford
RMIT
CITI
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Verizon
bankwest
Fannie-Mae
CIGNA-Corporation
Dell
Walgreens-Co
G4S
Accenture
Regions-Financial-Corporation
Capita-Business-Services
USAA
TIAA-CREF
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BBVA-Bancomer
Optus
TUI-Nederland-NV

Hear more from our Customers

IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things

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Si Thu

Senior Manager for Payment Operations, Woolworths Group

 

I’ve seen different tools that look really fancy and pretty, but they’re not easy to use. With IR, you have the dashboard, and you see every status and exactly how it works – you don’t have to go searching for what you need.

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Richard de Jong

Team Leader 2nd Line Operations, Avaya, VodafoneZiggo

 

We use IR Collaborate to monitor pretty much everything that we have. Support has been phenomenal.

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Richard Pickens

Assistant Managing Director Communication Services, Texas Tech University Systems

 

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

Improving Patient Experience and Care: The Impact of Unified Communications and Collaboration on Digital Healthcare
EBOOKS, GUIDES, & REPORTS • 15 MIN READ

Improving Patient Experience and Care: The Impact of Unified Communications and Collaboration on Digital Healthcare

Adapting to the New Norm: Telehealth’s Impact on Healthcare Communication Technology The healthcare industry has ...

 

Network Monitoring 101: Tools, Metrics, and Best Practices

For any organization, the last thing you want to hear is that the network is down. Worse still, when your computer ...

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How UC Service Providers Can Become More Efficient

Thanks to evolving market dynamics and the continued acceleration of advanced technology, the Managed Service Provider ...

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Real-Time Payments Are Here: Now What?

Explore the potential risks and rewards of three real-time payments use cases that can turn a must-have feature into a ...

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