IR provides performance management, monitoring, optimization and troubleshooting for Polycom video conferencing room systems.
35+ Years of Purpose-Built Expertise
Trusted at the World's Highest Stakes
Multi-Vendor by Design
Real Intelligence, Not Just Pretty Dashboards
Poly is one of the leading suppliers of voice, video and collaboration devices, connecting workforces all over the world. It's vital your Poly devices work seamlessly as part of your broad multi-vendor communications and collaboration environment.
IR Collaborate provides end-to-end visibility into your UCC ecosystem, enabling deep insight into endpoint performance, helping you identify problems fast and minimize end-user impact.
Have confidence in the performance, availability and compatibility of your Poly investment, and ensure a flawless voice, video and collaboration experience with IR Collaborate.
Real-time monitoring, analytics, and diagnostics that pinpoint quality issues across conferencing servers and endpoint room devices — so degraded calls, frozen video, and dropped meetings get resolved before anyone complain
See every Poly environment and device in one view, with intelligent alerting the moment something drifts. Drill from symptom to root cause in minutes, not hours — and keep user experience and productivity where they should be.
Know when — and why — video quality is about to degrade, ahead of the boardroom. Spot the signals early, act early, and protect meeting productivity, employee satisfaction, and the business relationships that depend on them.
A complete 360° view across the enterprise — so your Poly devices, conferencing servers, and every other vendor in your UC ecosystem work together the way they should. Because Poly doesn't live alone in your stack, and your intelligence shouldn't either.
Monitor availability, firmware, configuration, and compatibility across every Poly endpoint — VSX, HDX, RealPresence Group Series, DMA, RMX, and more. Spot failing hardware, stale firmware, or misconfigured rooms before they show up as a help-desk ticket.
See how IR delivers performance at scale
Request a DemoIR helps organisations maintain performance across their most critical digital systems, even in complex, high-stakes environments.
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Trusted by leading global organisations
Whether you're using Cisco systems alone or as part of a hybrid Unified Communications (UC) and collaboration environment, your priority is to keep everything up and.
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IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
Guides, webinars, and product resources to help you understand
capabilities, use cases, and best practices.
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