Poly is one of the leading suppliers of voice, video and collaboration devices, connecting workforces all over the world. It's vital your Poly devices work seamlessly as part of your broad multi-vendor communications and collaboration environment.
IR Collaborate provides end-to-end visibility into your UCC ecosystem, enabling deep insight into endpoint performance, helping you identify problems fast and minimize end-user impact.
Have confidence in the performance, availability and compatibility of your Poly investment, and ensure a flawless voice, video and collaboration experience with IR Collaborate.
Monitoring, analytics, and diagnostics to identify and troubleshoot video session quality issues related to conferencing servers or endpoint room devices.
End-to-end visibility and alerting of your Poly environments and devices. Quickly identify and resolve the root cause of problems that impact user experience and productivity.
Know when, and why, video quality may be degraded, before it impacts meeting productivity, employee satisfaction and business relationships.
IR Collaborate has a complete 360% view across the enterprise to ensure your UC and collaboration systems are working together as they should, to deliver successful outcomes and improve user productivity.
|Platforms||Supported IR supports this version of the product.||Certified IR has been tested and certified to this version of the product.|
|VSX Video Endpoints (VSX 3xxx / 5xxx / 6xxx / 7xxx / 8xxx)||8.1 - 126.96.36.199|
|HDX Video Endpoints (HDX 4xxx / 6xxx / 7xxx / 8xxx / 9xxx)||3.0 - 3.1.11|
|RealPresence Group Series Video Endpoints (GS 3xx / 5xx / 7xx)||4.1.3 - 5.1.2|
|RealPresence Distributed Media Application (DMA)||188.8.131.52 - 6.4.0|
|RealPresence Collaboration Server (RMX)||8.3 - 8.6.4|
|RealPresence Resource Manager (RPRM)||8.1 - 10.0|
|Polycom Converged Management Application (CMA 4xxx / 5xxx)||6.0 - 6.2.6|
|RealPresence Access Director (RPAD)||2.1.0 - 4.2.3|
IR's Collaborate suite of solutions offer enterprise grade performance management across voice, video and collaboration ecosystems, whether on-premises, in the cloud or hybrid.
Learn more about our products, keep up with recent product updates, and catch the latest news from IR
Join us for a live demo of Prognosis for UC with Annie Leduc, one of..
A Guide To The Best Practices For Training Remote Workers
Remote work is now a way of life, and employees in many..
Growing customer satisfaction with IR
An IR customer since 2019, this business is an award-winning,..
IR Joins Zoom ISV Partner Program to Enhance Collaboration Experience
Choosing between third-party and vendor monitoring tools
In the dynamic landscape of unified communications and collaboration..
Why automating UC & CC monitoring is crucial to your enterprise
Enterprises continue to rely on unified communication (UC) and..