The way we work has changed forever. Globally, organizations have found themselves in a new era of work, with shifting cultures, re-imagined...
In this blog, we’ll explore the changing needs of customer service function and the need for Business Process Outsourcing (BPO) industry to meet the...
We were excited to attend the Transact 2022 event – powered by ETA – in person after a three-year interruption. The tradeshow, held at Mandalay Bay,...
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