Collaborate provides a unified view of your entire UC&C environment, enabling proactive management and quick issue resolution.
Collaborate ensures high-quality communication throughout the business, minimizing user frustration, and improving employee satisfaction and productivity.
Adapt and grow with a scalable, modular solution that is designed to meet the evolving needs of your business.
Get the most out of your UC&C investments by identifying underutilized assets and optimizing resource allocation.
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IP Integration Ltd. was experiencing poor voice quality and a lack of visibility into its managed Unified Communications and managed Contact Center environments. This made it challenging to meet the business demands for managing the customer experience.
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The purpose of telecommunications companies centers around innovation, reliability, and enabling connection. One of America’s largest telcos, with hundreds of thousands of employees, uses IR’s solutions to deliver on that purpose and keep their people connected.
Join us as we explore the key benefits of moving your contact center operations to the cloud and preview our cutting-edge solution for transforming customer interactions with Genesys
In today's dynamic work environment, employees are increasingly reliant on multiple unified communications and collaboration (UC&C) tools to stay connected and productive.
Customer calls keep dropping. There is a constant audio lag. The video is always grainy. That one meeting room where the screen never works. The frustration is palpable!
Remote or hybrid working models continue to grow and evolve for many global organizations.