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IR Collaborate Live Demo [Nov 2020]
Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.
Monitor and troubleshoot your unified communications with IR Collaborate
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Watch our solutions in action
Optimize the collaboration that connects your people
Proactively prevent problems
Reduce costly outages and service interruptions. Monitor, alert and identify issues quickly across your entire UC ecosystem.
Plan, deploy and migrate new technologies with confidence
Ensure new technologies are deployed on time, on budget and with minimal risk.
Streamline UC and CC operations
Improve IT efficiency with the ability to operate and troubleshoot your entire multi-vendor UC or Contact Center environment from a single view.
Improve the end-user experience and maximize usage
Drive user adoption and deliver ROI by ensuring maximum UC uptime, high- quality interactions and improved organisational productivity throughout the deployment process.
Deploy your way
On-premises or cloud ready, our versatile solutions can be deployed however suits your needs.
Prognosis is an absolute game-changer. It continues to show itself as an incredibly valuable solution. It has paid for itself many times over. It is the best monitoring solution out there.
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Adam Geffner
Principal Architect @ Asurion
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Customers care about voice. Voice is a sensitive and integral part of business operations; it’s critical. One customer of ours said that a single minute of voice downtime costs them approx. $120,000
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Andy Kleinheinz
Collaboration Technical Architect @ CDW
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Before Prognosis we were reactive. When a user would complain then we would check the servers, the gateways, the SBC's trying to figure out what had happened.
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Balu Ilag
UC and Collaboration Architect @ Juniper Networks
Features
Troubleshoot and diagnose
Quickly identify the root-cause, reduce time to resolution, and minimize user impact. Get granular data, analysis and historical information so you can diagnose problems at all levels, from the network to the endpoints.
Analyze and report
Gain insight into data across network layers, routers, session border controllers over multi-vendor technologies, and applications, presented in the way that makes the most sense for you and your team.
Monitor, alert and identify
Real-time, proactive alerting puts you in control, allowing you to be aware sooner, respond faster and resolve UC performance issues before they become customer facing.
Broad multi-vendor coverage
Monitor all aspects of your UC environment for calls and meetings, as well as interactions across network paths, hardware, SBCs, CTI, PBX, web services, applications and entire multi-vendor, multi-technology ecosystems.
Learn more about Collaborate
Comprehensive experience management for complex multi-vendor UC environments.
IR Collaborate Supported Platforms
Supported platforms - Unified Communications: Cisco, Avaya, Microsoft, Oracle, Ribbon, AudioCodes, Poly, Vmware, Windows Server.
Supported platforms - Contact Center: Cisco, Avaya, NICE, Verint,
IR Collaborate Solution Overview
Whether your UC is in the cloud, hybrid or on-premises, Collaborate optimizes operations, predicts business disruption and automates the steps you need to improve the experience of every interaction.
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