Dropped calls, lag, and poor audio impacting user experience and productivity.
Too many tools, not enough visibility — making it hard to identify root cause quickly.
Blind spots across vendors, locations, and platforms leaving issues undetected.
Expanding systems, hybrid work, and multiple vendors making performance harder to manage.
Without clear visibility, UC performance becomes reactive. IR Collaborate gives you real-time insight across voice, video, and collaboration platforms — so you can detect issues early and maintain control at scale.
Deliver consistent, high-quality communication across calls, meetings, and collaboration tools — so employees stay productive wherever they work
Gain visibility across UC platforms and vendors to quickly identify root cause, reduce troubleshooting time, and restore performance.
Continuously monitor and improve UC performance to support global teams, peak demand, and growing complexity.
IR Collaborate is powered by Prognosis — Integrated Research’s trusted intelligence platform, designed to support secure, compliant communications across complex environments.
Gain deep visibility across multi-vendor UC ecosystems to monitor performance, identify risks early, and maintain control over critical systems that support customer interactions and regulatory obligations.
From call quality to cross-platform visibility, IR Collaborate gives enterprise teams the tools to proactively manage UC performance, reduce complexity, and stay in control as environments scale.
See performance across voice, video, and collaboration platforms in a single view — across vendors, locations, and users.
Quickly identify the source of issues across complex environments, reducing time spent troubleshooting and accelerating resolution.
Continuously track call and meeting quality to detect degradation early and maintain a consistent user experience.
Monitor and manage performance across multiple UC platforms without relying on siloed tools or fragmented data.
Turn performance data into clear insights and reports that support faster decisions and ongoing optimization.
Experience IR Collaborate In Action
Get an On-Demand Demo
IR Collaborate is powered by Prognosis — Integrated Research’s industry-leading intelligence platform for unified communications and contact center environments.
Prognosis provides deep, real-time visibility across complex, multi-vendor ecosystems, helping teams understand performance, pinpoint issues, and take action with confidence.
take action with confidence.
Iris is an AI-powered assistant embedded within the Prognosis platform.
It helps teams navigate complex environments faster by surfacing insights, accelerating analysis, and guiding users toward the right actions — without replacing human expertise
or operational control.
Unified monitoring across Microsoft Teams, Cisco, Avaya, Genesys and 50+ platforms. See everything. Fix anything. Miss nothing.
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