Webinars

Microsoft Teams: Simplify Complexity. Deliver a Great Experience.

Webinars • Dec 2020 • 30 MIN PLAYUPCOMING

Payments Industry: Managing Through and Beyond the Changing...

There is not a single payment flow that has not been affected by what is happening in today's world. As we begin to shift from the unprecedented emergency to the new normal, organizations – from retail to banks – are adjusting quickly to the short and long-term impacts.

Webinars • Jun 2020 • 60 MIN PLAYON-DEMAND

2021 Payments Outlook [Key Trends to Watch]

Payments is undergoing rapid change driven by significant shifts in consumer behavior in 2020. Real-time payments is picking up speed...

Webinars • Dec 2020 • 30 MIN PLAYUPCOMING

UC Today: Streamlining UC & Collaboration Environments in..

This roundtable hears from BT, Wainhouse Research and IR, on how organizations are keeping their remote workforce and customers connected,...

Webinars • Jan 2021 • 30 MIN PLAYUPCOMING

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Contact us for a demo

IR Collaborate Live Demo [Nov 2020]

Join us for a live demo of IR Collaborate with Chuck Geisler, one of our Senior Solutions Engineers.

This session will focus on how IR's...

Webinars • Nov 2020 • 30 MIN PLAYON-DEMAND

Mission Critical: UCC in 2021 For Financial Services

The new normal for banking, finance and insurance organizations is pushing them to rely more heavily on UC&C systems and services, with...

Webinars • Dec 2019 • 30 MIN PLAYON-DEMAND

HCL & IR: The Future of Digital Workplace

This webinar helps technology and business leaders formalize a plan that fosters business growth, improves employee experience (EX) to...

Webinars • Dec 2020 • 45 MIN PLAYUPCOMING

Cisco + IR Deliver Mission Critical Communications

Connect with ConfidenceThe right UC solutions can ensure seamless work from home (WFH) collaboration, better CSAT/NPS scores, and powerful...

Webinars • Nov 2020 • ON-DEMAND

IR Live: MS Teams & Zoom | Cloud & Hybrid | Optimize Remote..

In the first IR Live we speak with Kevin Ryder, Chief Product and Marketing Officer to get his thoughts on:

  • The impact IT Teams have felt...
Webinars • Oct 2020 • 25 MIN PLAYON-DEMAND

Critical Metrics UC & Contact Center Leaders Focus on for..

Managing the performance of unified communications and contact centers is a demanding and complex job. Leaders rely on a set of critical metrics to help them drive performance and meet important business goals.

In this webinar, you'll learn the top metrics that matter, with real...

Webinars • Sep 2020 • 30 MIN PLAYON-DEMAND

Meet The Expert Series: Maintaining success for Skype for..

Skype for Business is frequently used in a multi-vendor environment that includes Cisco, Avaya, Sonus, AudioCodes. Join us during the...

Webinars • Aug 2020 • 45 MIN PLAYON-DEMAND

Get the Recipe Right - IR Partner & Customer Success (June)

IR's Channel Team is back with another virtual event! Join us to get to know the IR team and learn how we can work together to deliver...

Webinars • Jun 2020 • 60 MIN PLAYON-DEMAND

Keeping Customers Connected – Challenge or Opportunity for..

Due to the uncertainty COVID-19 has caused, many organizations are leading with caution – which includes travel suspended, new hire freezes...

Webinars • Jun 2020 • 60 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [June 2020]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

This session will focus on how...

Webinars • Jun 2020 • 30 MIN PLAYON-DEMAND

Adaptive Leadership: Ensuring continuity to keep the..

As Digital Solutions Director, Andrew leads the teams responsible for BT's portfolio management and strategic alliances, covering network...

Webinars • May 2020 • 60 MIN PLAYON-DEMAND

The Rise of Real-Time Payments

Real-time payments is a gold rush of sorts – global financial institutions are racing to embrace it, but not everyone has the tools and...

Webinars • May 2020 • 60 MIN PLAYON-DEMAND

Getting Remote Right: The importance of culture and..

With the world moving to remote work overnight, organizations are facing a whole set of new challenges.

David Byrum, GM at Human...

Webinars • May 2020 • 43 MIN PLAYON-DEMAND

10 Questions IT Leaders Ask to Keep the Modern Workforce..

COVID-19 has pushed the world to reevaluate the way we live – interactions with others, human connection, family priorities, consumer...

Webinars • May 2020 • 60 MIN PLAYON-DEMAND

Get the Recipe Right - IR Partner & Customer Success

IR's Channel Road Show is going virtual for Cinco de Mayo. Join us to get to know the IR team and learn how we can work together to deliver...

Webinars • May 2019 • 60 MIN PLAYON-DEMAND

Maintaining Productivity and User Experience in a Remote..

IR has joined forces with Avaya to provide insight and advice on how you can maintain business continuity, productivity and user experience...

Webinars • Apr 2020 • 59 MIN PLAYON-DEMAND

Payments Clarity and Certainty in Time of Crisis

The success of our world economy largely relies on human movement and consumer buying behavior. With an overall shift in the way we’re...

Webinars • May 2020 • 58 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [April 2020]

Join us for a live demo of Prognosis for UC with Chuck Geisler, one of our Senior Solutions Engineer.

This session will focus on how...

Webinars • Apr 2020 • 30 MIN PLAYON-DEMAND

Keep the modern workforce connected

Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich...

Webinars • Mar 2020 • 60 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [February 2020]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.

Webinars • Feb 2020 • 30 MIN PLAYON-DEMAND

Top Ten Predictions in Retail Payments for 2020

Today’s consumers are demanding more purchasing options and convenience than ever before. This has spurred a digital transformation that is...

Webinars • Feb 2020 • 60 MIN PLAYON-DEMAND

What's your Prognosis? Don’t Let a Bug Take Down Your UC..

Just as people need proactive regular check-ups to ensure they stay in good health, it’s important for hospitals to proactively manage the...

Webinars • Jan 2020 • 35 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [December 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A

Webinars • Dec 2019 • 30 MIN PLAYON-DEMAND

Collaboration or Frustration? [APAC | EU]

Join Kate Daley from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand what the results could...

Webinars • Nov 2019 • 30 MIN PLAYON-DEMAND

Webinar: Collaboration or Frustration?

Join Stuart Matthewman from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand what the results...

Webinars • Oct 2019 • 30 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [October 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A

Webinars • Oct 2019 • 30 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [August 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A

Webinars • Aug 2019 • 37 MIN PLAYON-DEMAND

How to Ensure a Healthy UC Environment and Great User..

Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.

During...

Webinars • Jul 2019 • 30 MIN PLAYON-DEMAND

The Journey to Microsoft Teams Deployment - Adoption phase

To assist organizations deploying or considering Microsoft Teams we have developed a three-part webinar series, to tell the story of one...

Webinars • Jun 2019 • 59 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [June 2019]

This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll see live examples of...

Webinars • Jun 2019 • 31 MIN PLAYON-DEMAND

UC Network Monitoring & Troubleshooting [APAC Timezone]

Do you spend too much time trying to troubleshoot multiple UC network performance issues across single or multi-vendors solutions? This...

Webinars • May 2019 • 45 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [May 2019]

Join our monthly session for an live demo of Prognosis for UC, hosted by one of our Senior Solutions Engineers with live Q&A

This monthly...

Webinars • May 2018 • 34 MIN PLAYON-DEMAND

The Journey to Microsoft Teams Deployment - Readiness Phase

Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important...

Webinars • Apr 2019 • 60 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [April 2019]

The monthly deminar for April will showcase 5 of the more advanced features of Prognosis.

  1. Mash-ups - see how to create personalized...
Webinars • Apr 2019 • 40 MIN PLAYON-DEMAND

The Journey to Microsoft Teams Deployment - Planning Phase

When Microsoft Teams was announced in March 2017, it left organizations grappling with the challenge of how they might integrate...

Webinars • Mar 2019 • 45 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [March 2019]

This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll see live examples of...

Webinars • Mar 2019 • 35 MIN PLAYON-DEMAND

Optimize Contact Center Performance: Monitor > Troubleshoot..

The Contact Center is the frontline to your customers - get this experience wrong and the consequences can be substantial - loss of...

Webinars • Feb 2019 • 59 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [February 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications. If you miss the live...

Webinars • Feb 2019 • 34 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [December 2018]

Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications.

To register, click on...

Webinars • Dec 2018 • 35 MIN PLAYON-DEMAND

Managing Microsoft Collaboration Environment

Managing a Microsoft collaboration environment can be challenging. With multiple technology vendors, across various sites - it can be tough...

Webinars • Dec 2018 • 60 MIN PLAYON-DEMAND

Cisco Unified Communications Troubleshooting [APAC December..

Join our APAC Cisco Unified Communications webinar, hosted by an IR Solutions Engineer with live Q&A.

To register, click on the slide...

Webinars • Dec 2018 • 38 MIN PLAYON-DEMAND

HPE NonStop Troubleshooting

See how to monitor and troubleshoot your HPE NonStop environment to keep operations humming. Hear real-life case studies of how Prognosis...

Webinars • Dec 2018 • 43 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [November 2018]

For November's Deminar (the re-scheduled session) we will be sharing the latest updates from the Prognosis 11.5 release. Join Stefan...

Webinars • Nov 2018 • 32 MIN PLAYON-DEMAND

Cisco Unified Communications Troubleshooting

Join our APAC Cisco Unified Communications monitoring webinar, hosted by an IR Solutions Engineer with live Q&A.

To register, click on the...

Webinars • Oct 2018 • 33 MIN PLAYON-DEMAND

Cisco HCS: What's new for Service Providers

This joint session with Cisco covered what is new for Service Providers as part of Cisco Hosted Collaboration Solution (HCS). Co-presented...

Webinars • Oct 2018 • 61 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [October 2018]

Join a live demo of Prognosis for UC hosted by Stefan Rottbeck, one of our Senior Solutions Engineers. This session will focus on Skype for...

Webinars • Oct 2018 • 40 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [September 2018]

Webinars • Sep 2018 • 36 MIN PLAYON-DEMAND

Avaya Unified Communications Troubleshooting

Presenter: Alex Bahar Senior solutions Engineer APAC, Africa, Middle East

Join our APAC Avaya Unified Communications webinar, hosted by an...

Webinars • Sep 2018 • 33 MIN PLAYON-DEMAND

How to optimize your Cisco collaboration environment

This session will take a look at how to optimize your Cisco collaboration environment. With video playing a more critical role in driving...

Webinars • Aug 2018 • 57 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [August 2018]

Watch this live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session takes a specific look at...

Webinars • Aug 2018 • 37 MIN PLAYON-DEMAND

Better Customer Engagement Through Integrated Collaboration..

Join Nemertes Research President Robin Gareiss, and learn how organizations are leveraging their UCC capabilities to improve the customer...

Webinars • Jun 2018 • 52 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [July 2018]

Join us for a live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session will take a specific look...

Webinars • Jul 2019 • 34 MIN PLAYON-DEMAND

Voice recording compliance in the new regulatory world

Voice compliance isn’t an IT issue or a Legal issue its everyone's issue. Join us if you record calls and want to simplify compliance and...

Webinars • Jul 2018 • 31 MIN PLAYON-DEMAND

Microsoft Teams: Timing, Tools & Tips

Join us for an update on Microsoft Teams with David Branscome, Partner Technical Architect at Microsoft who will discuss the latest Teams...

Webinars • Jun 2019 • 60 MIN PLAYON-DEMAND

Webinar: Overcoming the Growing Pains of Video Conferencing

Presenter: Matthew Jackson | Senior Solutions Engineer IR

With Video conferences on the rise hear how you can overcome barriers to user...

Webinars • Jun 2018 • 29 MIN PLAYON-DEMAND

Skype for Business: Troubleshoot Voice and Video like a..

Quality of experience is key to a successful UC environment and Skype for Business is no different. In this session we will discuss keys to...

Webinars • May 2018 • 60 MIN PLAYON-DEMAND

UC Deminar - APAC, Africa, Middle east, ANZ

Presenter: Sylvain Faure Senior solutions Engineer APAC, Africa, Middle East.

Join our APAC demo webinar, hosted by an IR Solutions...

Webinars • Apr 2018 • 33 MIN PLAYON-DEMAND

Prognosis for Service Provider Live Demo

Join us for a live Deminar (a demo webinar) on Prognosis for Service Provider, with a specific focus on Cisco UC monitoring capabilities....

Webinars • Apr 2018 • 43 MIN PLAYON-DEMAND

Ensure Customer Experience Success with UC

Studies show that a bad customer experience can significantly damage the long term revenue potential of your client base, in particular...

Webinars • Apr 2018 • 40 MIN PLAYON-DEMAND

UC Optimization for Pros (APAC timezone)

Presenter: Stephen Elliott, Director Marketing | Junaidy Laures, Senior Solutions Engineer

In today’s business world, communication...

Webinars • Mar 2018 • 34 MIN PLAYON-DEMAND

Optimize your Cisco Collaboration Environment

Cisco deployments scale from SMB environments right up to enterprise, multisite global ecosystems. Regardless of the size of the...

Webinars • Mar 2018 • 57 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [March 2018]

Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A.

To register...

Webinars • Mar 2018 • 33 MIN PLAYON-DEMAND

UC Optimization for Pros

In today’s business world, communication matters more than ever. People want to communicate in new ways everyday: more channels, more...

Webinars • Feb 2018 • 52 MIN PLAYON-DEMAND

Microsoft Teams and Skype for Business network readiness

Presenters: Timothy Lothering, Architect – Cloud Voice, Microsoft / Matthew Jackson, Senior solutions engineer IR

The shift to the cloud...

Webinars • Feb 2018 • 43 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [February 2018]

Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A.

To register...

Webinars • Feb 2018 • 33 MIN PLAYON-DEMAND

Skype for Business - Tales from the front line with ESi Asia

Presenter: Matthew Jackson, Senior solutions engineer IR / Andy Lau, Senior Consultant ESi Asia.

Join to hear the latest on Skype for...

Webinars • Jan 2018 • 30 MIN PLAYON-DEMAND

Orange Business Services & Microsoft - Tales from the front..

Hear how OBS & IR help enterprise customers plan, deploy & operate Microsoft Skype for Business. With case studies and tips on how to...

Webinars • Jan 2018 • 30 MIN PLAYON-DEMAND

2018 Unified Communications Trend Watch

2017 has been a big year in UC, the growth of AI, Microsoft's announcement Teams, Avaya exiting Chapter 11 and Cisco's continued march...

Webinars • Jan 2018 • 56 MIN PLAYON-DEMAND

12 predictions for Unified Communications in 2018

UC moves quickly from on premise to cloud to mobility. Hear our predictions for 2018 including vendors like Microsoft, Avaya to Cisco. Also...

Webinars • Dec 2017 • 30 MIN PLAYON-DEMAND

Microsoft Teams and Skype for Business - the road ahead for..

When Microsoft launched Teams in 2016 many wondered what this would mean for Skype for Business. Join us to hear from Microsoft's David...

Webinars • Dec 2017 • 60 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [December 2017]

Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A. To register...

Webinars • Dec 2017 • 34 MIN PLAYON-DEMAND

Skype for Business & Microsoft Teams - Tales from the front..

Join to hear the latest on Skype for Business and Microsoft Teams. The differences, how they will work together, common implementation...

Webinars • Nov 2017 • 29 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [November 2017]

Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be taking live Q&A. To...

Webinars • Nov 2017 • 45 MIN PLAYON-DEMAND

MiFID II and Call Recording Compliance

MiFID II is part of the EU’s revised Markets in Financial Instruments Directive impacting any organization providing financial advice...

Webinars • Nov 2017 • 31 MIN PLAYON-DEMAND

Skype for Business: How to Deliver Faster ROI

Skype for Business success depends on the end-user experience and adoption. But how can you ensure this will work? Is your network able to...

Webinars • Oct 2017 • 46 MIN PLAYON-DEMAND

How cloud based tools can speed up Skype payback

“Measure twice and cut once” How network assessment and functional and stress testing can help your Skype deployment meet your business...

Webinars • Oct 2017 • 31 MIN PLAYON-DEMAND

Prognosis for UC Live Demo [October 2017]

Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be taking live Q&A. To...

Webinars • Oct 2017 • 42 MIN PLAYON-DEMAND

Payment transaction monitoring use cases

Monitoring POS or ATM transactions is complex. Here the latest in how industry leading Prognosis software helps large Financial...

Webinars • Sep 2017 • 28 MIN PLAYON-DEMAND

Prognosis for UC Deminar

Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the...

Webinars • Sep 2019 • 32 MIN PLAYON-DEMAND

Skype for Business: Drive Adoption and ROI

Many organizations are implementing or assessing Skype for Business. Adoption of the technology is critical to success and delivering ROI,...

Webinars • Aug 2017 • 48 MIN PLAYON-DEMAND

Evaluating Skype for business readiness

Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the...

Webinars • Aug 2017 • 31 MIN PLAYON-DEMAND

Evaluating Skype for Business readiness - deeper dive

Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the...

Webinars • Aug 2017 • 31 MIN PLAYON-DEMAND

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