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How to Successfully Manage Hybrid UC
Webinars • Oct 2023 • 60 MIN PLAY • UPCOMING
Monitoreo en Tiempo Real de Cajeros Automáticos
¿Se ha preguntado alguna vez por qué su institución financiera necesita un software de monitoreo de cajeros automáticos? ¿O cómo el cajero automático de hoy va más allá de ser solo un cajero? ¿Y cuáles son los problemas comunes que enfrentan tanto los cajeros automáticos como sus clientes?Si estas preguntas resuenan con usted, este seminario web...
Webinars • Aug 2023 • 45 MIN PLAY • ON-DEMAND
Impacts of ACH shift to real-time payments
Join us for an enlightening webinar as we delve into the transformative impact of real-time processing on ACH systems. Discover how this technological advancement is reshaping the payment landscape,...
Webinars • Aug 2023 • 45 MIN PLAY • ON-DEMAND
Want to learn more about IR's Solutions?
Troubleshooting Microsoft Teams Calls that use..
There are many intricacies in troubleshooting Microsoft Teams Calls.
As an expert in that field Mark McPake will dive into troubleshooting calls that use Direct Routing on this webinar, paying...
Webinars • Jun 2023 • 40 MIN PLAY • ON-DEMAND
Optimizing SLA Management for High-Value Payments
In the complex world of payment environments, managing service level agreements (SLAs) is critical to maintaining optimal performance and meeting customer expectations. Banks and service providers...
Webinars • Apr 2023 • 45 MIN PLAY • ON-DEMAND
The IT Time Crunch
Join us for an exciting and informative webinar as we unveil the findings from our latest UC&C report - The IT Time Crunch! Our research with 214 IT...
Webinars • Apr 2023 • 45 MIN PLAY • ON-DEMAND
Steps to Manage a Highly Distributed and..
Steps to Manage a Highly Distributed and Collaborative Enterprise in 2023
The experimentation stages of hybrid work will continue well into 2023.
Many enterprises are working their way through what...
Webinars • Mar 2023 • 45 MIN PLAY • ON-DEMAND
No time for downtime: Fixing network packet loss
Unified communication and collaboration ecosystems are far more complex than they’ve ever been, and even the smallest amount of downtime, outages, poor video and audio quality can severely affect an...
Webinars • Mar 2023 • 45 MIN PLAY • ON-DEMAND
ISO20022: Crunch time for the Eurosystem
ISO 20022 is a global standard for financial messaging that provides a common language for exchanging financial information between financial institutions.Starting in March 2023, the European...
Webinars • Mar 2023 • 45 MIN PLAY • ON-DEMAND
How to monitor the health of your high value..
Do you want to learn how to get complete visibility across your large value, high priority payments, so you can monitor the health of your transaction queues, get ahead of potentially disruptive...
Webinars • Jun 2023 • 45 MIN PLAY • ON-DEMAND
Network Outages: How much does it cost your..
IVRs can have fail points in various areas and there are different tests for the main culprits. Load testing and stress testing are the most common types of tests. In this webinar, we will explain...Webinars • Feb 2023 • 45 MIN PLAY • ON-DEMAND
2023 Payment Trends Uncovered
We know the payments industry is undergoing immense transformation fuelled by rapid technological advancements and growing consumer demand. The industry will continue to face challenges and...
Webinars • Jan 2023 • 45 MIN PLAY • ON-DEMAND
The 2023 Crystal Ball for Collaboration
The UC&C market made massive strides in 2022 as organizations across the globe continued to evolve with the ever-changing nature of hybrid work.
In this webinar we'll explore the top trends we...
Webinars • Jan 2023 • 45 MIN PLAY • ON-DEMAND
Assure Your Real-Time Payments Success
If you're planning to roll-out a real-time payments solution, this webinar is for you.
Webinars • Dec 2022 • 25 MIN PLAY • ON-DEMAND
ISO 20022: A global shift in the payments industry
Banks and financial institutions globally are entering a new era, as they prepare to transition their payment systems from using SWIFT messages exchanges network (known as ISO 15022) to the new,...
Webinars • Nov 2022 • 45 MIN PLAY • ON-DEMAND
The Hybrid Workplace Evolution
The impact of COVID on the world of work has been drastic, rapidly changing the landscape in ways none of us could have imagined. But on a more positive note, the pandemic also rocketfuelled...
Webinars • Oct 2022 • 45 MIN PLAY • ON-DEMAND
Real Time Payments: A Global Perspective
Real-time payments are revolutionizing global commerce and changing the world's financial landscape, and it's happening now. Speed, choice, and control are driving real-time transactions in today’s...
Webinars • Oct 2022 • 60 MIN PLAY • ON-DEMAND
Webinar - Microsoft Teams and Real Time Visibility
Microsoft Teams and Real Time Visibility - You can’t fix what you can’t seeJoin Jason Andrews, IR head of platform product, and David Badet, IR Growth Marketing Manager for a talk about Microsoft...
Webinars • Sep 2022 • 60 MIN PLAY • ON-DEMAND
Hybrid Working - Voice of the Employee
IR's CMO Stuart Matthewman goes State side to meet 2 team members on the front line grappling with hybrid working and listening of the voice of employees, both in our own team and in our customers'....
Webinars • Aug 2022 • 35 MIN PLAY • ON-DEMAND
Deminar - Making license management easy for..
Service providers operate at immense scale to deliver smooth, seamless end-user experiences for their customers and stakeholders. They take on the heavy burden of taking away risks and worries from...
Webinars • Aug 2022 • 30 MIN PLAY • ON-DEMAND
Webinar - Why Should Banks Monitor High Value..
Why should banks monitor high value payments? IR's high value expert Arthur Wielgosz provides not one, but SIX of the biggest reasons in this webinar.
What's covered?
- What high value payments are
- ...
Webinars • Jun 2022 • 60 MIN PLAY • ON-DEMAND
Deminar - Testing your video collaboration tools:..
We all know that the best way to check whether something is working as it should by testing it.
When working in a hybrid environment, video collaboration helps to strengthen relationships. If you...
Webinars • Jul 2022 • 60 MIN PLAY • ON-DEMAND
Webinar - Ecosystm Building an Agile Work from..
Building an Agile Work from Anywhere Model – How will technology leaders prepare for an agile and innovative new era of work?
The Work from Anywhere Model is forcing a change in mindset in IT and...
Webinars • Jun 2022 • 60 MIN PLAY • ON-DEMAND
Deminar - Visualizing the Hybrid Worker Experience
Join our technical experts Kelvin Tan and Ravinderjit Kaur as they walk through how you visualize the hybrid worker experience in IR Collaborate. The dynamic duo will demonstrate troubleshooting a...
Webinars • May 2022 • 60 MIN PLAY • ON-DEMAND
Payment Analytics - Improving Customer Experience
According to Forrester, businesses who rate customer experience (CX) as a top priority will grow revenue faster than those who don't - so it's vital you are making every interaction with your...
Webinars • Aug 2022 • 35 MIN PLAY • ON-DEMAND
Creating great experiences in the hybrid workplace
The working landscape is evolving, along with the expectations of the people working in it. Hybrid work is becoming a precondition for organizations to attract new talent, retain existing talent, and...
Webinars • May 2022 • 60 MIN PLAY • ON-DEMAND
Webinar - Real Time Payments: A Global Perspective
Real-time payments are revolutionizing global commerce and changing the world's financial landscape, and it's happening now. Speed, choice, and control are driving real-time transactions in today’s...
Webinars • Oct 2022 • 60 MIN PLAY • ON-DEMAND
Webinar - Microsoft Teams Reporting in Hybrid..
In today's hybrid world, it is more important than ever for enterprises to know what is going on inside every aspect of their UC environment. But managing this complex UC environment needs careful...
Webinars • Apr 2022 • 30 MIN PLAY • ON-DEMAND
Top 5 Payment Trends Shaping 2022
Join Gareth Lodge, Senior Analyst at Celent, and David Guiver, Head of Transact and Infrastructure Products at IR, as they discuss the Top 5 payment trends that are shaping 2022. Join this webinar to...
Webinars • Mar 2022 • 60 MIN PLAY • ON-DEMAND
Introducing Collaboration Space Management
IR is proud to announce the launch of Collaboration Space Management, a dedicated remote management and monitoring solution for UC and video conferencing tools in collaboration spaces as part of the...
Webinars • Feb 2022 • 45 MIN PLAY • ON-DEMAND
2022 Trends: Communication and Collaboration
The world of ‘work’ has changed significantly since video conferencing was first introduced.John Ruthven, CEO at IR and Craig Durr, Senior Analyst at Wainhouse Research are industry pioneers in the...
Webinars • Feb 2022 • 60 MIN PLAY • ON-DEMAND
Collaboration Cafe: How to Hybrid
The world of ‘work’ has changed significantly since video conferencing was first introduced.Craig Durr, Senior Analyst at Wainhouse Research joins us to discuss how collaboration tools have rapidly...
Webinars • Dec 2021 • 40 MIN PLAY • ON-DEMAND
Cisco Prime and Control Hub v IR Collaborate
Join Martin Smith & Delfina DeMoura as they take a close look at the differences between Cisco Prime Collaboration Assurance, Cisco Control Hub and IR Collaborate.
They will cover the technology...
Webinars • Dec 2021 • 20 MIN PLAY • ON-DEMAND
Collaboration Cafe: Don't let hybrid work be a..
We all know that Communication and Collaboration is mission critical in organizations, and makes up a significant part in our daily lives. Communication allows humans to express themselves and...
Webinars • Dec 2021 • 45 MIN PLAY • ON-DEMAND
Simplifying Complexity - Using Payments Data for..
Are your systems producing an abundance of payments data? What can you do with this data, and how can this data facilitate in better business decisions, to ensure business success?
Join Jason Krebs,...
Webinars • Nov 2021 • 30 MIN PLAY • ON-DEMAND
Simplifying Service Assurance for Service..
In today’s hybrid working environment, organizations have many communication and collaboration tools. Even across different business units, different tools may be used for different purposes.When the...
Webinars • Oct 2021 • 30 MIN PLAY • ON-DEMAND
Switching from Cisco Prime
Cisco Prime will be end-of-sale in October and IR's Ali Athar and Dave Murphy will walk you through how to easily switch from Cisco Prime so you don't miss a beat on your Cisco unified communications...
Webinars • Sep 2021 • 60 MIN PLAY • ON-DEMAND
Quality Cloud Migrations for Microsoft Teams
Discover how IR and Softel have partnered together to help a Government organisation through a complex Microsoft Teams migration.
Through their combined capabilities, IR and SOFTEL delivered a...
Webinars • Aug 2021 • 60 MIN PLAY • ON-DEMAND
IR Collaborate Demo [Aug 2021]
Our monthly live demo of IR Collaborate - this session will focus on Microsoft Teams and Zoom capabilities.
This will be a live session with time for Q&A with Chuck Geisler, one of our Senior...
Webinars • Aug 2021 • 30 MIN PLAY • ON-DEMAND
The End of Cisco Prime & What it Means - July 2021
Cisco recently announced the end-of-sale and end-of-life for Cisco Prime Collaboration Assurance and Analytics. There is no replacement product on Cisco’s roadmap. Dave Murphy, IR’s Head of Global...
Webinars • Jul 2021 • 40 MIN PLAY • ON-DEMAND
Cisco Webex and IR Collaborate - Live Deminar..
Join us for a live demo of Webex by Cisco experience management solutions delivered by IR Collaborate.
This session will be hosted by Stefan Rottbeck one of our Senior Solutions Engineers.
Webinars • Jun 2021 • 45 MIN PLAY • ON-DEMAND
How Technology is shaping the digital workplace &..
The last 18 months have seen dramatic changes in our everyday lives, brought on by the global pandemic. One of the things this crisis triggered across the globe, was a revisit and assessment of the...
Webinars • Aug 2021 • 35 MIN PLAY • ON-DEMAND
3 Reasons why you need IR Collaborate
This month's live Deminar will show the 3 reasons why your organisation needs IR Collaborate to manage its communication and collaboration environment. Stefan Rottbeck, one of our Senior Solutions...
Webinars • May 2021 • 34 MIN PLAY • ON-DEMAND
The End of Cisco Prime & What it Means
Cisco recently announced the end-of-sale and end-of-life for Cisco Prime Collaboration Assurance and Analytics. There is no replacement product on Cisco’s roadmap. Dave Murphy, IR’s Head of Global...
Webinars • May 2021 • 45 MIN PLAY • ON-DEMAND
Optimizing Zoom for Service Providers
With Zoom gaining popularity in the Enterprise space, it adds further complexity to what - in many cases - was already a complex collaboration environment.
This complexity is even greater for Service...
Webinars • May 2021 • 35 MIN PLAY • ON-DEMAND
4 Keys to Zoom Security webinar | IR
Much has been said about the security of Zoom, but is this fact or fiction? This session looks at the 4 keys to securing your Zoom deployment for peace of mind.
Over the last 12 months Zoom has...
Webinars • Apr 2021 • 30 MIN PLAY • ON-DEMAND
Achieve success for Avaya UC & CC with IR..
Return on UC & CC apps in the digital Avaya workplace – Get a full picture of your investment together with IR. In order to accomplish and increase ROC, you need to accurately measure the efficiency...
Webinars • May 2021 • 60 MIN PLAY • ON-DEMAND
Crush your Skype for Business Online migration to..
When Microsoft announced Skype for Business Online (SFBO) would be retired on July 31, 2021, it seemed years away. And rightly so, it was two years away at the time. But, much like all major events,...
Webinars • Apr 2021 • 30 MIN PLAY • ON-DEMAND
IR Collaborate Live Demo [Apr 2021]
Our monthly live demo of IR Collaborate - this session will focus on Microsoft Teams and Zoom capabilities.
This will be a live session with time for Q&A with Chuck Geisler, one of our Senior...
Webinars • Mar 2021 • 30 MIN PLAY • ON-DEMAND
Microsoft Teams Direct Routing: Getting the most..
When moving to Microsoft Teams, organisations have choices on how to handle their voice traffic. Take up a Microsoft Calling Plan or utilise Direct Routing. This session will discuss the pros and...
Webinars • Mar 2021 • 30 MIN PLAY • ON-DEMAND
Strategies for Banking & Payments Success in 2021
2020 was a standout year for the digital banking and payments industry, with the total transaction value projected of payments to reach $4.9 trillion. Consolidation was also widespread, with 63...
Webinars • Feb 2021 • 45 MIN PLAY • ON-DEMAND
Deliver Mission Critical Communications for Cisco
Increasing complexity defines today’s IT environment. Plus, in today’s work from home and remote environment, ensuring high uptime and high quality of collaboration and assured compliance in contact...
Webinars • Mar 2021 • 45 MIN PLAY • ON-DEMAND
IR Collaborate Live Demo [Mar 2021]
Our monthly live demo of IR Collaborate - this session will focus on the newly released Zoom capabilities. With a focus on:- Securing your Zoom environment- Troubleshooting a call end-to-end-...
Webinars • Mar 2021 • 45 MIN PLAY • ON-DEMAND
Get your Zoom to Zing
Few collaboration tools have exploded on the scene like Zoom. And now Zoom is encroaching on the enterprise space, taking on the long standing players in the market.
Driven by people power, and...
Webinars • Feb 2021 • 45 MIN PLAY • ON-DEMAND
2021 UCC Outlook [Key Trends to Watch]
2020 saw technology and innovation race forward to meet the rapidly evolving needs of a changing world. Unified Communications and Collaboration (UCC) was at the forefront of the transition to remote...
Webinars • Jan 2021 • 30 MIN PLAY • ON-DEMAND
HCL & IR: The Future of Digital Workplace
This webinar helps technology and business leaders formalize a plan that fosters business growth, improves employee experience (EX) to enable business and operational resilience and excellence.
Webinars • Mar 2021 • 60 MIN PLAY • ON-DEMAND
IR Transact Live Demo [Jan 2021]
Join us for a live demo of IR Transact with Adolfo Ochoa, one of our Senior Solutions Engineers.
This session will focus on how IR's Transact solution can manage and optimize payments environments.
Webinars • Jan 2021 • 20 MIN PLAY • ON-DEMAND
IR Collaborate Live Demo [Dec 2020]
Join us for a live demo of IR Collaborate with Dave Bottomley, one of our Senior Solutions Engineers.
This session will focus on how IR's Collaborate solution can manage and optimize a Microsoft...
Webinars • Dec 2020 • 30 MIN PLAY • ON-DEMAND
2021 Payments Outlook [Key Trends to Watch]
Payments is undergoing rapid change driven by significant shifts in consumer behavior in 2020. Real-time payments is picking up speed globally, the movement from cash to touchless payments has...
Webinars • Dec 2020 • 30 MIN PLAY • ON-DEMAND
Microsoft Teams: Simplify Complexity. Deliver a..
Enterprises are adopting cloud-based communication and collaboration platforms quickly and Microsoft Teams is leading the way with a simple promise; migrate to the cloud and enable digital...
Webinars • Dec 2020 • 30 MIN PLAY • ON-DEMAND
UC Today: Streamlining UC & Collaboration..
This roundtable hears from BT, Wainhouse Research and IR, on how organizations are keeping their remote workforce and customers connected, while streamlining UC environments.
Webinars • Jan 2021 • 30 MIN PLAY • ON-DEMAND
IR Collaborate Live Demo [Nov 2020]
Join us for a live demo of IR Collaborate with Chuck Geisler, one of our Senior Solutions Engineers.
This session will focus on how IR's Collaborate solution can help teams remain connected, looking...
Webinars • Nov 2020 • 30 MIN PLAY • ON-DEMAND
Mission Critical: UCC in 2021 For Financial..
The new normal for banking, finance and insurance organizations is pushing them to rely more heavily on UC&C systems and services, with global spending in this area exceeding $40 billion dollars in...
Webinars • Dec 2020 • 30 MIN PLAY • ON-DEMAND
Cisco + IR Deliver Mission Critical Communications
Connect with ConfidenceThe right UC solutions can ensure seamless work from home (WFH) collaboration, better CSAT/NPS scores, and powerful visibility across complex multi-vendor environments.
Join...
Webinars • Nov 2020 • ON-DEMAND
IR Live: MS Teams & Zoom | Cloud & Hybrid |..
In the first IR Live we speak with Kevin Ryder, Chief Product and Marketing Officer to get his thoughts on:
- The impact IT Teams have felt with the rapid implementation of tools like MS Teams and Zoom
Webinars • Oct 2020 • 25 MIN PLAY • ON-DEMAND
Critical Metrics UC & Contact Center Leaders..
Managing the performance of unified communications and contact centers is a demanding and complex job. Leaders rely on a set of critical metrics to help them drive performance and meet important...
Webinars • Sep 2020 • 30 MIN PLAY • ON-DEMAND
Meet The Expert Series: Maintaining success for..
Skype for Business is frequently used in a multi-vendor environment that includes Cisco, Avaya, Sonus, AudioCodes. Join us during the session as Prognosis gives you everything you need to identify...
Webinars • Aug 2020 • 45 MIN PLAY • ON-DEMAND
Get the Recipe Right - IR Partner & Customer..
IR's Channel Team is back with another virtual event! Join us to get to know the IR team and learn how we can work together to deliver success to our mutual customers.
Managing the performance of...
Webinars • Jun 2020 • 60 MIN PLAY • ON-DEMAND
Keeping Customers Connected – Challenge or..
Due to the uncertainty COVID-19 has caused, many organizations are leading with caution – which includes travel suspended, new hire freezes and reduction in any unnecessary spending.
So what does...
Webinars • Jun 2020 • 60 MIN PLAY • ON-DEMAND
Payments Industry: Managing Through and Beyond..
There is not a single payment flow that has not been affected by what is happening in today's world. As we begin to shift from the unprecedented emergency to the new normal, organizations – from...
Webinars • Jun 2020 • 60 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [June 2020]
Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.
This session will focus on how Prognosis can help teams remain connected during these unique...
Webinars • Jun 2020 • 30 MIN PLAY • ON-DEMAND
Adaptive Leadership: Ensuring continuity to keep..
As Digital Solutions Director, Andrew leads the teams responsible for BT's portfolio management and strategic alliances, covering network solutions, Digital Workplace, Contact Centre, hybrid cloud...
Webinars • May 2020 • 60 MIN PLAY • ON-DEMAND
The Rise of Real-Time Payments
Real-time payments is a gold rush of sorts – global financial institutions are racing to embrace it, but not everyone has the tools and infrastructure in place to capitalize on the benefits and...
Webinars • May 2020 • 60 MIN PLAY • ON-DEMAND
Getting Remote Right: The importance of culture..
With the world moving to remote work overnight, organizations are facing a whole set of new challenges.
David Byrum, GM at Human Synergistics, will be joined by Vanessa Walker, Chief People and...
Webinars • May 2020 • 43 MIN PLAY • ON-DEMAND
10 Questions IT Leaders Ask to Keep the Modern..
COVID-19 has pushed the world to reevaluate the way we live – interactions with others, human connection, family priorities, consumer purchasing and even business operations. In this time of...
Webinars • May 2020 • 60 MIN PLAY • ON-DEMAND
Get the Recipe Right - IR Partner & Customer..
IR's Channel Road Show is going virtual for Cinco de Mayo. Join us to get to know the IR team and learn how we can work together to deliver success to our mutual customers.
Managing the performance...
Webinars • May 2019 • 60 MIN PLAY • ON-DEMAND
Maintaining Productivity and User Experience in a..
IR has joined forces with Avaya to provide insight and advice on how you can maintain business continuity, productivity and user experience in a remote working world.
Rick has been providing insight...
Webinars • Apr 2020 • 59 MIN PLAY • ON-DEMAND
Payments Clarity and Certainty in Time of Crisis
The success of our world economy largely relies on human movement and consumer buying behavior. With an overall shift in the way we’re transacting due to the impacts of COVID-19, new paradigms in the...
Webinars • May 2020 • 58 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [April 2020]
Join us for a live demo of Prognosis for UC with Chuck Geisler, one of our Senior Solutions Engineer.
This session will focus on how Prognosis can help teams remain connected during these unique...
Webinars • Apr 2020 • 30 MIN PLAY • ON-DEMAND
Keep the modern workforce connected
Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich virtual collaboration and communication. But with COVID-19,...
Webinars • Mar 2020 • 60 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [February 2020]
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.
Webinars • Feb 2020 • 30 MIN PLAY • ON-DEMAND
Top Ten Predictions in Retail Payments for 2020
Today’s consumers are demanding more purchasing options and convenience than ever before. This has spurred a digital transformation that is reshaping how retailers and issuers do business now and in...
Webinars • Feb 2020 • 60 MIN PLAY • ON-DEMAND
What's your Prognosis? Don’t Let a Bug Take Down..
Just as people need proactive regular check-ups to ensure they stay in good health, it’s important for hospitals to proactively manage the health and performance of their communications environment...
Webinars • Jan 2020 • 35 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [December 2019]
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A
Webinars • Dec 2019 • 30 MIN PLAY • ON-DEMAND
Collaboration or Frustration? [APAC | EU]
Join Kate Daley from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand what the results could mean for your organisation.
Download the UCC Survey Report...
Webinars • Nov 2019 • 30 MIN PLAY • ON-DEMAND
Webinar: Collaboration or Frustration?
Join Stuart Matthewman from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand what the results could mean for your organization.
Download the UCC Survey...
Webinars • Oct 2019 • 30 MIN PLAY • ON-DEMAND
![Prognosis-for-UC-Live-Demo-[October-2019]](https://www.ir.com/hubfs/Prognosis-for-UC-Live-Demo-%5BOctober-2019%5D.jpg)
Prognosis for UC Live Demo [October 2019]
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A
Webinars • Oct 2019 • 30 MIN PLAY • ON-DEMAND
![Prognosis-for-UC-Live-Demo-[August-2019]-2](https://www.ir.com/hubfs/Prognosis-for-UC-Live-Demo-%5BAugust-2019%5D-2.jpg)
Prognosis for UC Live Demo [August 2019]
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A
Webinars • Aug 2019 • 37 MIN PLAY • ON-DEMAND
How to Ensure a Healthy UC Environment and Great..
Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.
During this seminar Martin Smith, Solutions Engineer at IR, will...
Webinars • Jul 2019 • 30 MIN PLAY • ON-DEMAND
The Journey to Microsoft Teams Deployment -..
To assist organizations deploying or considering Microsoft Teams we have developed a three-part webinar series, to tell the story of one organizations real journey to adopting Teams in their...
Webinars • Jun 2019 • 59 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [June 2019]
This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll see live examples of how Prognosis can monitor, troubleshoot and optimize...
Webinars • Jun 2019 • 31 MIN PLAY • ON-DEMAND
UC Network Monitoring & Troubleshooting [APAC..
Do you spend too much time trying to troubleshoot multiple UC network performance issues across single or multi-vendors solutions? This webinar is tailored just for you.
Key highlights:
- Catch the...
Webinars • May 2019 • 45 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [May 2019]
Join our monthly session for an live demo of Prognosis for UC, hosted by one of our Senior Solutions Engineers with live Q&A
This monthly session provides an overview of Prognosis for UC. Hosted by...
Webinars • May 2018 • 34 MIN PLAY • ON-DEMAND
The Journey to Microsoft Teams Deployment -..
Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints...
Webinars • Apr 2019 • 60 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [April 2019]
The monthly deminar for April will showcase 5 of the more advanced features of Prognosis.
- Mash-ups - see how to create personalized dashboards
- Live Canvas - create customized visualizations of your...
Webinars • Apr 2019 • 40 MIN PLAY • ON-DEMAND
The Journey to Microsoft Teams Deployment -..
When Microsoft Teams was announced in March 2017, it left organizations grappling with the challenge of how they might integrate Microsoft's new collaboration tool in to their environment. This was...
Webinars • Mar 2019 • 45 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [March 2019]
This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll see live examples of how Prognosis can monitor, troubleshoot and optimize...
Webinars • Mar 2019 • 35 MIN PLAY • ON-DEMAND
Optimize Contact Center Performance: Monitor >..
The Contact Center is the frontline to your customers - get this experience wrong and the consequences can be substantial - loss of revenue, brand damage, customer churn.
Join this session to learn...
Webinars • Feb 2019 • 59 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [February 2019]
Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications. If you miss the live session you can watch later on-demand.
- This live demo of...
Webinars • Feb 2019 • 34 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [December 2018]
Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications.
To register, click on the slide image.
Webinars • Dec 2018 • 35 MIN PLAY • ON-DEMAND
Managing Microsoft Collaboration Environment
Managing a Microsoft collaboration environment can be challenging. With multiple technology vendors, across various sites - it can be tough for a team to stay on top. Watch this webinar to learn best...
Webinars • Dec 2018 • 60 MIN PLAY • ON-DEMAND
Cisco Unified Communications Troubleshooting..
Join our APAC Cisco Unified Communications webinar, hosted by an IR Solutions Engineer with live Q&A.
To register, click on the slide image.
Webinars • Dec 2018 • 38 MIN PLAY • ON-DEMAND
HPE NonStop Troubleshooting
See how to monitor and troubleshoot your HPE NonStop environment to keep operations humming. Hear real-life case studies of how Prognosis helps keep the largest organisations around the world up and...
Webinars • Dec 2018 • 43 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [November 2018]
For November's Deminar (the re-scheduled session) we will be sharing the latest updates from the Prognosis 11.5 release. Join Stefan Rottbeck, one of our Senior Solutions Engineers, to learn about...
Webinars • Nov 2018 • 32 MIN PLAY • ON-DEMAND
Cisco Unified Communications Troubleshooting
Join our APAC Cisco Unified Communications monitoring webinar, hosted by an IR Solutions Engineer with live Q&A.
To register, click on the slide image.
Webinars • Oct 2018 • 33 MIN PLAY • ON-DEMAND
Cisco HCS: What's new for Service Providers
This joint session with Cisco covered what is new for Service Providers as part of Cisco Hosted Collaboration Solution (HCS). Co-presented with Mike Bates and Vivek Yadav from Cisco's HCS team, this...
Webinars • Oct 2018 • 61 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [October 2018]
Join a live demo of Prognosis for UC hosted by Stefan Rottbeck, one of our Senior Solutions Engineers. This session will focus on Skype for Business troubleshooting and multi-vendor use cases with...
Webinars • Oct 2018 • 40 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [September 2018]
A live demo of Prognosis for Unified Communications hosted by Chuck Geisler, one of our Senior Solutions Engineers. This session will focus on Cisco...
Webinars • Sep 2018 • 36 MIN PLAY • ON-DEMAND
Avaya Unified Communications Troubleshooting
Presenter: Alex Bahar Senior solutions Engineer APAC, Africa, Middle East
Join our APAC Avaya Unified Communications webinar, hosted by an IR Solutions Engineer with live Q&A.
To register, simply...
Webinars • Sep 2018 • 33 MIN PLAY • ON-DEMAND
How to optimize your Cisco collaboration..
This session will take a look at how to optimize your Cisco collaboration environment. With video playing a more critical role in driving collaboration, it has never been more important to ensure...
Webinars • Aug 2018 • 57 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [August 2018]
Watch this live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session takes a specific look at Prognosis Avaya, Cisco and multi-vendor use cases.
To watch and...
Webinars • Aug 2018 • 37 MIN PLAY • ON-DEMAND
Better Customer Engagement Through Integrated..
Join Nemertes Research President Robin Gareiss, and learn how organizations are leveraging their UCC capabilities to improve the customer engagement. During this data-backed webinar, we’ll cover the...
Webinars • Jun 2018 • 52 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [July 2018]
Join us for a live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session will take a specific look at Prognosis' Cisco and multi-vendor use cases.
To...
Webinars • Jul 2019 • 34 MIN PLAY • ON-DEMAND
Voice recording compliance in the new regulatory..
Voice compliance isn’t an IT issue or a Legal issue its everyone's issue. Join us if you record calls and want to simplify compliance and reduce costs. IR Prognosis Recording Assurance monitors and...
Webinars • Jul 2018 • 31 MIN PLAY • ON-DEMAND
Microsoft Teams: Timing, Tools & Tips
Join us for an update on Microsoft Teams with David Branscome, Partner Technical Architect at Microsoft who will discuss the latest Teams news. Covering an update on timing, tools to make sure your...
Webinars • Jun 2019 • 60 MIN PLAY • ON-DEMAND
Webinar: Overcoming the Growing Pains of Video..
Presenter: Matthew Jackson | Senior Solutions Engineer IR
With Video conferences on the rise hear how you can overcome barriers to user adoption and deal with technical issues including;
- Video...
Webinars • Jun 2018 • 29 MIN PLAY • ON-DEMAND
Skype for Business: Troubleshoot Voice and Video..
Quality of experience is key to a successful UC environment and Skype for Business is no different. In this session we will discuss keys to troubleshooting Voice and Video in a Skype for Business...
Webinars • May 2018 • 60 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [May 2018]
Join us for a live demo of Prognosis for UC. Hosted by Dave Bottomley, a Senior Solutions Engineer, this session will take a specific look at Prognosis' Skype for Business and multi-vendor use cases..
Webinars • May 2018 • 41 MIN PLAY • ON-DEMAND
UC Deminar - APAC, Africa, Middle east, ANZ
Presenter: Sylvain Faure Senior solutions Engineer APAC, Africa, Middle East.
Join our APAC demo webinar, hosted by an IR Solutions Engineer with live Q&A.
Webinars • Apr 2018 • 33 MIN PLAY • ON-DEMAND
Prognosis for Service Provider Live Demo
Join us for a live Deminar (a demo webinar) on Prognosis for Service Provider, with a specific focus on Cisco UC monitoring capabilities. Hosted by Annie Leduc and Ed Brooks, this interactive demo...
Webinars • Apr 2018 • 43 MIN PLAY • ON-DEMAND
Ensure Customer Experience Success with UC
Studies show that a bad customer experience can significantly damage the long term revenue potential of your client base, in particular customers are nine times more likely to vocalise a bad...
Webinars • Apr 2018 • 40 MIN PLAY • ON-DEMAND
UC Optimization for Pros (APAC timezone)
Presenter: Stephen Elliott, Director Marketing | Junaidy Laures, Senior Solutions Engineer
In today’s business world, communication matters more than ever. People want to communicate in new ways...
Webinars • Mar 2018 • 34 MIN PLAY • ON-DEMAND
Optimize your Cisco Collaboration Environment
Cisco deployments scale from SMB environments right up to enterprise, multisite global ecosystems. Regardless of the size of the organization, or the number of users, optimizing the ecosystem to...
Webinars • Mar 2018 • 57 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [March 2018]
Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A.
To register click the slide image.
Webinars • Mar 2018 • 33 MIN PLAY • ON-DEMAND
UC Optimization for Pros
In today’s business world, communication matters more than ever. People want to communicate in new ways everyday: more channels, more devices, more flexibility. But these demands rely on a new...
Webinars • Feb 2018 • 52 MIN PLAY • ON-DEMAND
Microsoft Teams and Skype for Business network..
Presenters: Timothy Lothering, Architect – Cloud Voice, Microsoft / Matthew Jackson, Senior solutions engineer IR
The shift to the cloud requires rethinking how enterprises and partners Envision,...
Webinars • Feb 2018 • 43 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [February 2018]
Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A.
To register simply click the slide image.
Webinars • Feb 2018 • 33 MIN PLAY • ON-DEMAND
Skype for Business - Tales from the front line..
Presenter: Matthew Jackson, Senior solutions engineer IR / Andy Lau, Senior Consultant ESi Asia.
Join to hear the latest on Skype for Business & common implementation challenges in complex...
Webinars • Jan 2018 • 30 MIN PLAY • ON-DEMAND
Orange Business Services & Microsoft - Tales from..
Hear how OBS & IR help enterprise customers plan, deploy & operate Microsoft Skype for Business. With case studies and tips on how to evaluate your existing infrastructure.
Webinars • Jan 2018 • 30 MIN PLAY • ON-DEMAND
2018 Unified Communications Trend Watch
2017 has been a big year in UC, the growth of AI, Microsoft's announcement Teams, Avaya exiting Chapter 11 and Cisco's continued march toward the cloud, just to name a few. What will 2018 have in...
Webinars • Jan 2018 • 56 MIN PLAY • ON-DEMAND
12 predictions for Unified Communications in 2018
UC moves quickly from on premise to cloud to mobility. Hear our predictions for 2018 including vendors like Microsoft, Avaya to Cisco. Also key technologies like cloud, mobility, contact centre and...
Webinars • Dec 2017 • 30 MIN PLAY • ON-DEMAND
Microsoft Teams and Skype for Business - the road..
When Microsoft launched Teams in 2016 many wondered what this would mean for Skype for Business. Join us to hear from Microsoft's David Branscome on the road ahead for Intelligent Communications and...
Webinars • Dec 2017 • 60 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [December 2017]
Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A. To register simply click 'Attend' where you see the title slide of the...
Webinars • Dec 2017 • 34 MIN PLAY • ON-DEMAND
Skype for Business & Microsoft Teams - Tales from..
Join to hear the latest on Skype for Business and Microsoft Teams. The differences, how they will work together, common implementation problems and managing adoption.
Damian Margaritis, Practise...
Webinars • Nov 2017 • 29 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [November 2017]
Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be taking live Q&A. To register simply click 'Attend' where you see the title slide of...
Webinars • Nov 2017 • 45 MIN PLAY • ON-DEMAND
MiFID II and Call Recording Compliance
MiFID II is part of the EU’s revised Markets in Financial Instruments Directive impacting any organization providing financial advice leading to trade or investment throughout Europe. There are now...
Webinars • Nov 2017 • 31 MIN PLAY • ON-DEMAND
Skype for Business: How to Deliver Faster ROI
Skype for Business success depends on the end-user experience and adoption. But how can you ensure this will work? Is your network able to handle the load? Join us to learn how you can deliver faster...
Webinars • Oct 2017 • 46 MIN PLAY • ON-DEMAND
How cloud based tools can speed up Skype payback
“Measure twice and cut once” How network assessment and functional and stress testing can help your Skype deployment meet your business goals and make the migration seamless.
Webinars • Oct 2017 • 31 MIN PLAY • ON-DEMAND
Prognosis for UC Live Demo [October 2017]
Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be taking live Q&A. To register simply click 'Attend' where you see the title slide of...
Webinars • Oct 2017 • 42 MIN PLAY • ON-DEMAND
Payment transaction monitoring use cases
Monitoring POS or ATM transactions is complex. Here the latest in how industry leading Prognosis software helps large Financial institutions monitor fraudulent activity and up-time across payments...
Webinars • Sep 2017 • 28 MIN PLAY • ON-DEMAND
Prognosis for UC Deminar
Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the readiness of their own environment? This session will review UC...
Webinars • Sep 2019 • 32 MIN PLAY • ON-DEMAND
Skype for Business: Drive Adoption and ROI
Many organizations are implementing or assessing Skype for Business. Adoption of the technology is critical to success and delivering ROI, but how can this be measured and improved? This webinar will...
Webinars • Aug 2017 • 48 MIN PLAY • ON-DEMAND
Evaluating Skype for business readiness
Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the readiness of their own environment? This session will look at the...
Webinars • Aug 2017 • 31 MIN PLAY • ON-DEMAND
Evaluating Skype for Business readiness - deeper..
Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the readiness of their own environment? This session will review UC...
