Our monthly live demo of IR Collaborate - this session will focus on the newly released Zoom capabilities. With a focus on:- Securing your Zoom environment- Troubleshooting a call end-to-end- Optimizing Zoom Rooms performance and experienceThis will be a live session...
Few collaboration tools have exploded on the scene like Zoom. And now Zoom is encroaching on the enterprise space, taking on the long...
This webinar helps technology and business leaders formalize a plan that fosters business growth, improves employee experience (EX) to...
2020 saw technology and innovation race forward to meet the rapidly evolving needs of a changing world. Unified Communications and...
Join us for a live demo of IR Transact with Adolfo Ochoa, one of our Senior Solutions Engineers.
This session will focus on how IR's...
Join us for a live demo of IR Collaborate with Dave Bottomley, one of our Senior Solutions Engineers.
This session will focus on how IR's...
Payments is undergoing rapid change driven by significant shifts in consumer behavior in 2020. Real-time payments is picking up speed...
Enterprises are adopting cloud-based communication and collaboration platforms quickly and Microsoft Teams is leading the way with a simple...
This roundtable hears from BT, Wainhouse Research and IR, on how organizations are keeping their remote workforce and customers connected,...
Join us for a live demo of IR Collaborate with Chuck Geisler, one of our Senior Solutions Engineers.
This session will focus on how IR's...
The new normal for banking, finance and insurance organizations is pushing them to rely more heavily on UC&C systems and services, with...
Connect with ConfidenceThe right UC solutions can ensure seamless work from home (WFH) collaboration, better CSAT/NPS scores, and powerful...
In the first IR Live we speak with Kevin Ryder, Chief Product and Marketing Officer to get his thoughts on:
Managing the performance of unified communications and contact centers is a demanding and complex job. Leaders rely on a set of critical metrics to help them drive performance and meet important business goals.
In this webinar, you'll learn the top metrics that matter, with real...
Skype for Business is frequently used in a multi-vendor environment that includes Cisco, Avaya, Sonus, AudioCodes. Join us during the...
IR's Channel Team is back with another virtual event! Join us to get to know the IR team and learn how we can work together to deliver...
Due to the uncertainty COVID-19 has caused, many organizations are leading with caution – which includes travel suspended, new hire freezes...
There is not a single payment flow that has not been affected by what is happening in today's world. As we begin to shift from the...
Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.
This session will focus on how...
As Digital Solutions Director, Andrew leads the teams responsible for BT's portfolio management and strategic alliances, covering network...
Real-time payments is a gold rush of sorts – global financial institutions are racing to embrace it, but not everyone has the tools and...
With the world moving to remote work overnight, organizations are facing a whole set of new challenges.
David Byrum, GM at Human...
COVID-19 has pushed the world to reevaluate the way we live – interactions with others, human connection, family priorities, consumer...
IR's Channel Road Show is going virtual for Cinco de Mayo. Join us to get to know the IR team and learn how we can work together to deliver...
IR has joined forces with Avaya to provide insight and advice on how you can maintain business continuity, productivity and user experience...
The success of our world economy largely relies on human movement and consumer buying behavior. With an overall shift in the way we’re...
Join us for a live demo of Prognosis for UC with Chuck Geisler, one of our Senior Solutions Engineer.
This session will focus on how...
Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich...
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.
Today’s consumers are demanding more purchasing options and convenience than ever before. This has spurred a digital transformation that is...
Just as people need proactive regular check-ups to ensure they stay in good health, it’s important for hospitals to proactively manage the...
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A
Join Kate Daley from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand what the results could...
Join Stuart Matthewman from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand what the results...
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A
Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A
Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.
During...
To assist organizations deploying or considering Microsoft Teams we have developed a three-part webinar series, to tell the story of one...
This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll see live examples of...
Do you spend too much time trying to troubleshoot multiple UC network performance issues across single or multi-vendors solutions? This...
Join our monthly session for an live demo of Prognosis for UC, hosted by one of our Senior Solutions Engineers with live Q&A
This monthly...
Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important...
The monthly deminar for April will showcase 5 of the more advanced features of Prognosis.
When Microsoft Teams was announced in March 2017, it left organizations grappling with the challenge of how they might integrate...
This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll see live examples of...
The Contact Center is the frontline to your customers - get this experience wrong and the consequences can be substantial - loss of...
Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications. If you miss the live...
Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications.
To register, click on...
Managing a Microsoft collaboration environment can be challenging. With multiple technology vendors, across various sites - it can be tough...
Join our APAC Cisco Unified Communications webinar, hosted by an IR Solutions Engineer with live Q&A.
To register, click on the slide...
See how to monitor and troubleshoot your HPE NonStop environment to keep operations humming. Hear real-life case studies of how Prognosis...
For November's Deminar (the re-scheduled session) we will be sharing the latest updates from the Prognosis 11.5 release. Join Stefan...
Join our APAC Cisco Unified Communications monitoring webinar, hosted by an IR Solutions Engineer with live Q&A.
To register, click on the...
This joint session with Cisco covered what is new for Service Providers as part of Cisco Hosted Collaboration Solution (HCS). Co-presented...
Join a live demo of Prognosis for UC hosted by Stefan Rottbeck, one of our Senior Solutions Engineers. This session will focus on Skype for...
Presenter: Alex Bahar Senior solutions Engineer APAC, Africa, Middle East
Join our APAC Avaya Unified Communications webinar, hosted by an...
This session will take a look at how to optimize your Cisco collaboration environment. With video playing a more critical role in driving...
Watch this live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session takes a specific look at...
Join Nemertes Research President Robin Gareiss, and learn how organizations are leveraging their UCC capabilities to improve the customer...
Join us for a live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session will take a specific look...
Voice compliance isn’t an IT issue or a Legal issue its everyone's issue. Join us if you record calls and want to simplify compliance and...
Join us for an update on Microsoft Teams with David Branscome, Partner Technical Architect at Microsoft who will discuss the latest Teams...
Presenter: Matthew Jackson | Senior Solutions Engineer IR
With Video conferences on the rise hear how you can overcome barriers to user...
Quality of experience is key to a successful UC environment and Skype for Business is no different. In this session we will discuss keys to...
Join us for a live demo of Prognosis for UC. Hosted by Dave Bottomley, a Senior Solutions Engineer, this session will take a specific look...
Presenter: Sylvain Faure Senior solutions Engineer APAC, Africa, Middle East.
Join our APAC demo webinar, hosted by an IR Solutions...
Join us for a live Deminar (a demo webinar) on Prognosis for Service Provider, with a specific focus on Cisco UC monitoring capabilities....
Studies show that a bad customer experience can significantly damage the long term revenue potential of your client base, in particular...
Presenter: Stephen Elliott, Director Marketing | Junaidy Laures, Senior Solutions Engineer
In today’s business world, communication...
Cisco deployments scale from SMB environments right up to enterprise, multisite global ecosystems. Regardless of the size of the...
Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A.
To register...
In today’s business world, communication matters more than ever. People want to communicate in new ways everyday: more channels, more...
Presenters: Timothy Lothering, Architect – Cloud Voice, Microsoft / Matthew Jackson, Senior solutions engineer IR
The shift to the cloud...
Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A.
To register...
Presenter: Matthew Jackson, Senior solutions engineer IR / Andy Lau, Senior Consultant ESi Asia.
Join to hear the latest on Skype for...
Hear how OBS & IR help enterprise customers plan, deploy & operate Microsoft Skype for Business. With case studies and tips on how to...
2017 has been a big year in UC, the growth of AI, Microsoft's announcement Teams, Avaya exiting Chapter 11 and Cisco's continued march...
UC moves quickly from on premise to cloud to mobility. Hear our predictions for 2018 including vendors like Microsoft, Avaya to Cisco. Also...
When Microsoft launched Teams in 2016 many wondered what this would mean for Skype for Business. Join us to hear from Microsoft's David...
Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live Q&A. To register...
Join to hear the latest on Skype for Business and Microsoft Teams. The differences, how they will work together, common implementation...
Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be taking live Q&A. To...
MiFID II is part of the EU’s revised Markets in Financial Instruments Directive impacting any organization providing financial advice...
Skype for Business success depends on the end-user experience and adoption. But how can you ensure this will work? Is your network able to...
“Measure twice and cut once” How network assessment and functional and stress testing can help your Skype deployment meet your business...
Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be taking live Q&A. To...
Monitoring POS or ATM transactions is complex. Here the latest in how industry leading Prognosis software helps large Financial...
Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the...
Many organizations are implementing or assessing Skype for Business. Adoption of the technology is critical to success and delivering ROI,...
Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the...
Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the...
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