Collaboration spaces are essential components of modern workplaces, with hybrid ways of working increasing the need for more flexible collaborative spaces outside the typical meeting and conference room.
Collaboration Space Management enables proactive monitoring and remote management of all conferencing-enabled collaboration spaces from a single solution, including the collaboration platforms and devices, to create a seamless, cohesive collaboration experience for users.
Get end-to-end visibility across your entire multi-vendor UC ecosystem, so that you can quickly identify, troubleshoot and resolve UC related issues.
Get access to real-time data and insights across all your customers on-premises, cloud or hybrid environments.
Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.
Optimize customer satisfaction and user experience with outside-in, end-to-end voice, web and video testing.
In this blog, we’ll explore the changing needs of customer service function and the need for Business Process ...
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