Remote UC & End-Point Management
- Control, configure and test UC platforms and video conferencing devices
- Remotely conduct software/firmware updates
- Automate space readiness for users
Monitoring of Collaboration Spaces
- Advanced monitoring, alerting and troubleshooting of video conferencing devices and UC tool issues.
- Actionable, intelligent insights into space usage, and voice and video quality.
Multi-vendor, Multi-technology Visibility
- Support for all UCaaS Rooms platforms including Microsoft Teams Rooms, Zoom Rooms, Webex Rooms.
- Support for all device manufacturers including Jabra, Poly, Logitech, and many more.
Watch our solutions in action
Solution Features & Benefits
Ensure device and technology readiness
Improve your organization's productivity and maximize meeting time by ensuring that the technology in your collaboration spaces are always meeting-ready.- Automated Testing
- Health Checks
- Alerts & Notifications
Improve efficiency and scalability
Leverage automation and remote management to reduce manual processes and overcome physical access limitations when supporting users and devices.- Self-Healing
- Asset Management
- Equipment & Space Usage Insights
Actionable insights powering informed decisions
Understand how and when tools in your collaboration spaces are being used to inform how you support and manage them.- Dashboard Reports
- Asset & Space Metrics
- Alerts & Notifications
Enterprise UC
Get end-to-end visibility across your entire multi-vendor UC ecosystem, so that you can quickly identify, troubleshoot and resolve UC related issues.
Service Providers
Get access to real-time data and insights across all your customers on-premises, cloud or hybrid environments.
Contact Centers
Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.
Experience Testing
Optimize customer satisfaction and user experience with outside-in, end-to-end voice, web and video testing.
Resources & Digital Events
What is Observability?
Observability in IT and cloud computing, is the ability for IT teams to measure, monitor and analyze internal system ...
Your Guide To Training Employees To Embrace New Technology
The global workforce is experiencing a tidal wave of constantly evolving technology which is catapulting businesses to ...
Read GuideHow Data Observability Empowers Informed Decisions
Enterprise organizations today are relying more and more on data, or more importantly, data observability to drive ...
Read GuideBandwidth Management: What It Is & Why It’s Important
Network congestion and bottlenecks are the scourge of any business network, causing interruptions to network traffic, ...
Read Guide
