The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity.
More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems.
We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should.
Simplifying complexity since 1988
ASX listed – top 300 Australian companies
Fortune 500 clients
Over 250 employees across 5 countries
Our purpose is to create clarity and insight in a world of connected devices.
Our vision is to make the world a smarter, easier place to live and work, where people and technology interact in a frictionless way.
Our mission is to create innovative technology that optimizes operations, predicts business disruption and automates the steps to improve the experience of every interaction.
Since IR started as a one-man operation in 1988, providing real-time, fault-tolerant management for business-critical computer systems and applications, things have changed a bit. We’ve grown to service more than 1,000 organizations around the globe, delivering a suite of market-leading performance management tools, with over 200 staff across 5 countries. Our products have stood the test of time, and we aren’t finished yet…
Steve Killelea starts the business we now call IR in his apartment above a chicken shop in Sydney, Australia, building the very first version of Prognosis that monitored HP nonstop servers.
IR goes global, opening our first international office in Denver, Colorado, USA.
The global expansion continues with an office opening in London, UK.
IR wins IT Exporter of the Year Award.
IR becomes a publicly traded company IRI:ASX. First IR Telephony product launched.
IR wins Consensus Software Award
The recognition keeps coming with IR winning ASOCIO ICT Minister’s iAward and Consensus Software Award for a second year.
IR opens a second office in the US on the East Coast.
Prognosis for Payments launches.
IR expands into central Europe, opening an office in Germany. IR also wins the Consensus Software Award for a third time.
IR receives a highly commended acknowledgement in Premier’s NSW Export Award.
Prognosis for UC launches.
IR wins NSW State iAward for Sustainability and Green IT.
IR receives a highly commended acknowledgement in Premier’s NSW Export Award for a second time.
IR is a finalist in the Enterprise Connect Orlando, Best of Enterprise Connect Award.
Acquired IQ Services.
At IR, we’re committed to providing a diverse, inclusive and supportive environment, where all our staff can succeed, be challenged and take pride in their work.
IR Summit in Denver is IR's official Prognosis users conference. The community of Prognosis experts will be on hand to ...
Join fellow IR customers and IR executive leadership in Frankfurt for an exclusive one-day Summit. We’ll go deep, with ...