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Fortune 500
Trusted by global enterprises. Supporting organizations operating in complex, high-stakes environments
35+ Years
Decades of expertise. Proven experience across communications, payments, and infrastructure systems
Critical Insight
Multi-vendor observability. Monitoring performance across the platforms businesses rely on every day
Global Reach
Worldwide support. Servicing customers across regions, industries, and regulatory environments
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Deep expertise, built over decades
We are a global technology company focused on performance intelligence — helping organizations maintain reliability across systems that underpin business operations and customer experience.
We deliver software that provides deep visibility across complex environments, enabling teams to detect issues early, resolve them faster, and prevent disruption before it impacts the business.
For over 30 years, Integrated Research has helped organizations understand and manage the performance of their most critical systems.
From unified communications and contact centers to payments and infrastructure, IR provides the visibility and intelligence teams need to operate with confidence — even in the most complex environments.
Our approach is grounded in deep technical expertise, real-world experience, and a commitment to helping customers stay in control as their environments evolve.
Trusted by leading global organisations
Key Leadership
Ian Lowe
CEO and Managing Director
Christian Shaw
Chief Financial Officer
Elie Shuggi
Chief Product Officer
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Michael Tomkins
Chief Technology Officer
Geoff Sieron
SVP of IR Labs
