We are IR

The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity.

Hundreds of the world's largest organizations rely on IR’s experience management solutions to optimize their business-critical systems.

We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should.

25% of the Fortune 500

25% of the Fortune 500

Global presence

Global presence

ASX listed

ASX listed

Creating great software since 1988

Creating great software since 1988

What we do

A brief history

Life at IR

What we do

Our purpose is to create great when it matters most.

Our mission is to connect the dots to ensure technology delivers on its promise.

A brief history

Since IR started as a one-man operation in 1988, providing real-time, fault-tolerant management for business-critical computer systems and applications, things have changed a bit. We’ve grown to service hundreds of the largest organizations around the globe, delivering a suite of market-leading performance management tools, with over 200 staff across 5 countries. Our products have stood the test of time, and we aren’t finished yet…

AU-flag

1988

Steve Killelea starts the business we now call IR in his apartment above a chicken shop in Sydney, Australia, building the very first version of Prognosis that monitored HP nonstop servers.

USA-flag

1994

IR goes global, opening our first international office in Denver, Colorado, USA.

UK-flag

1997

The global expansion continues with an office opening in London, UK.

Award-1

1998

IR wins IT Exporter of the Year Award.

ASX-logo

2000

IR becomes a publicly traded company IRI:ASX. First IR Telephony product launched.

Award-1

2001

IR wins Consensus Software Award

Award-1

2003

The recognition keeps coming with IR winning ASOCIO ICT Minister’s iAward and Consensus Software Award for a second year.

USA-flag

2004

IR opens a second office in the US on the East Coast.

Germany-flag

2006

Prognosis for Payments launches.

IR expands into central Europe, opening an office in Germany. IR also wins the Consensus Software Award for a third time.

Award-1

2010

IR receives a highly commended acknowledgement in Premier’s NSW Export Award.

Prognosis for UC launches.

Award-1

2011

IR wins NSW State iAward for Sustainability and Green IT.

Award-1

2012

IR receives a highly commended acknowledgement in Premier’s NSW Export Award for a second time.

Award-1

2013

IR is a finalist in the Enterprise Connect Orlando, Best of Enterprise Connect Award.

Acquisition

2015

Acquired IQ Services.

singapore-flag

2015

IR opens an office in Singapore.

courses-cloud

2020

IR cloud platform launched.

IR Tribe Behaviors

A tribe is a distinctive group of people who are unified by a common goal, each person contributing their talents, skills and ideas to the collective to build something special. There are five core behaviors that bring the IR Tribe together, allowing us to Create Great.



team-up

team up

To team up is to collaborate: with each individual working together toward a common goal, our efforts crystallizing into a shining diamond.
be-human

be human

Empathy and respect are characteristics we aspire to. The heart symbol reminds us to embrace our human side and act with compassion.
own-it

own it

This necklace, a symbol of identity and belonging, represents our commitment to be accountable for our promises, words and actions.
crush-it

crush it

The arrow signifies our clear direction, our motivation to achieve our goals, our determination to succeed through fierce ambition.
have-a-laugh

have a laugh

Positivity and humor are central to happiness. This soundwave depicts a burst of laughter, reminding us to find joy in every day.

 

 

create-great-icon

create great

Each icon features a diamond, a common thread representing something precious, something great. In the same way, our behaviors bring us together through our aspiration to build something bigger, to Create Great.