The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity.
Hundreds of the world's largest organizations rely on IR’s experience management solutions to optimize their business-critical systems.
We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should.
25% of the Fortune 500
Creating great software since 1988
Our purpose is to create great when it matters most.
Our mission is to connect the dots to ensure technology delivers on its promise.
Since IR started as a one-man operation in 1988, providing real-time, fault-tolerant management for business-critical computer systems and applications, things have changed a bit. We’ve grown to service hundreds of the largest organizations around the globe, delivering a suite of market-leading performance management tools, with over 200 staff across 5 countries. Our products have stood the test of time, and we aren’t finished yet…
Steve Killelea starts the business we now call IR in his apartment above a chicken shop in Sydney, Australia, building the very first version of Prognosis that monitored HP nonstop servers.
IR goes global, opening our first international office in Denver, Colorado, USA.
The global expansion continues with an office opening in London, UK.
IR wins IT Exporter of the Year Award.
IR becomes a publicly traded company IRI:ASX. First IR Telephony product launched.
IR wins Consensus Software Award
The recognition keeps coming with IR winning ASOCIO ICT Minister’s iAward and Consensus Software Award for a second year.
IR opens a second office in the US on the East Coast.
Prognosis for Payments launches.
IR expands into central Europe, opening an office in Germany. IR also wins the Consensus Software Award for a third time.
IR receives a highly commended acknowledgement in Premier’s NSW Export Award.
Prognosis for UC launches.
IR wins NSW State iAward for Sustainability and Green IT.
IR receives a highly commended acknowledgement in Premier’s NSW Export Award for a second time.
IR is a finalist in the Enterprise Connect Orlando, Best of Enterprise Connect Award.
Acquired IQ Services.
IR opens an office in Singapore.
A tribe is a distinctive group of people who are unified by a common goal, each person contributing their talents, skills and ideas to the collective to build something special. There are five core behaviors that bring the IR Tribe together, allowing us to Create Great.
team upTo team up is to collaborate: with each individual working together toward a common goal, our efforts crystallizing into a shining diamond.
be humanEmpathy and respect are characteristics we aspire to. The heart symbol reminds us to embrace our human side and act with compassion.
own itThis necklace, a symbol of identity and belonging, represents our commitment to be accountable for our promises, words and actions.
crush itThe arrow signifies our clear direction, our motivation to achieve our goals, our determination to succeed through fierce ambition.
have a laughPositivity and humor are central to happiness. This soundwave depicts a burst of laughter, reminding us to find joy in every day.