eBooks, Guides, & Reports

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Collaboration or Frustration? Using UCC Applications in the..

eBooks, Guides, & Reports • 1 MIN READ
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Cisco Unified Communications migration strategy and...

More organizations are choosing Cisco as their preferred platform for integrated unified communications (UC), collaboration, video conferencing and contact center solutions.

Whether your organization is considering a complete Cisco unified communications migration, or an extension or upgrade of your current setup, this guide highlights critical...

eBooks, Guides, & Reports • 10 MIN READ

Optimizing Cisco Unified Communications

With unified communications, you're not just enhancing your company's business communication, collaboration and productivity. You're helping each and every employee succeed in their work. You're making your customers happier. And you're contributing to your company's bottom line.

However, to fully realize these benefits and achieve maximum ROI on your Cisco UC investment, it's critical to optimize your UC environment. That's where UC best...

eBooks, Guides, & Reports • 31 MIN READ

Unified Communications Cloud Migration Checklist

Transitioning a unified communications system to the cloud may seem like a daunting proposal. Organizations have concerns about maturity, reliability, network capabilities, and feature parity.

Fortunately, cloud solutions have made significant improvements over the last 18 months. APIs are also gaining new features that enable partners to manage their environment more effectively.

eBooks, Guides, & Reports • 7 MIN READ

Troubleshooting Unified Communications Guide for Pros

Troubleshooting like a ninja

If troubleshooting was easy, everyone would be successful at it. There’s an art to UC troubleshooting and monitoring, and with the right tools and training, you can effectively combat your UC issues.

eBooks, Guides, & Reports • 21 MIN READ

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Multi-vendor Unified Communications Monitoring Guide for..

UC is a multi-vendor world

Though today’s UC environments vary in their use of the cloud, they also differ in which UC solutions they leverage. Microsoft, Cisco and Avaya hold the lion’s share of UC deployments globally.While Cisco and Avaya are long-time players, Microsoft has drastically disrupted the market in the past few years with the introduction of Skype for Business. One of the challenges with UC systems management is interoperability...

eBooks, Guides, & Reports • 22 MIN READ

Unified Communications Optimization & Management Guide for..

With unified communications (UC) optimization, you’re not just enhancing your company’s business communication, collaboration and productivity. You’re helping each and every employee succeed in their work. You’re making your customers happier. And you’re contributing to your company’s bottom line.

However, to fully realize these benefits and achieve maximum ROI on your UC investment, it’s critical to optimize your UC environment. That’s where UC...

eBooks, Guides, & Reports • 29 MIN READ

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