eBooks, Guides, & Reports

Telemedicine Unified Communications & Collaboration Checklist

How to Maintain High-Quality UC for Healthcare in a Time of Pandemic

Since the global outbreak of COVID-19, healthcare organizations have been forced to rapidly adjust their communications capabilities to accommodate more remote workers, increased use of telemedicine, and rapidly expanding intensive care facilities (e.g. Pop-Up ICUs).

eBooks, Guides, & Reports • 10 MIN READ

Cisco Unified Communications migration strategy...

No matter what the size of your enterprise, more and more organizations are choosing Cisco as their preferred platform for integrated unified communications (UC), collaboration, video conferencing and contact center solutions. Cisco is undoubtedly one of the biggest players in the UC arena, not only in the United States, but worldwide - with the...

eBooks, Guides, & Reports • 17 MIN READ

What is Network Latency?

A complete guide to understanding, monitoring and fixing network latency.

Introduction – network latency

Unified Communications and...

eBooks, Guides, & Reports • 15 MIN READ

What Is Network Packet Loss?

A complete guide to understanding, monitoring and fixing network packet loss.

Introduction – network packet loss


eBooks, Guides, & Reports • 12 MIN READ

What is Network Jitter?

A complete guide to understanding, monitoring and fixing network packet jitter.

Introduction – network jitter

The global adoption of...

eBooks, Guides, & Reports • 13 MIN READ

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Optimizing Cisco Unified Communications

With unified communications, you're not just enhancing your company's business communication, collaboration and productivity. You're...

eBooks, Guides, & Reports • 31 MIN READ

Unified Communications Cloud Migration Checklist

Transitioning a unified communications system to the cloud may seem like a daunting proposal. Organizations have concerns about...

eBooks, Guides, & Reports • 7 MIN READ

Troubleshooting Unified Communications Guide for..

Troubleshooting like a ninja

If troubleshooting was easy, everyone would be successful at it. There’s an art to UC troubleshooting and...

eBooks, Guides, & Reports • 21 MIN READ

Service Provider UC Monitoring Guide for Pros

How service providers can own UC optimization

It’s important for your team to have a positive and rewarding experience. As a UC service provider (SP), it’s your job to make sure your customers have a great experience, every time. Your customers come to you because they don’t want to deal with service issues – they want you to handle it.

eBooks, Guides, & Reports • 13 MIN READ

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