Communications Blog

The Top Trend in Digital Transformation (DX)

Communications Blog • 4 MIN READ

Enterprise Connect 2019: Key Takeaways

Anyone who's anyone in the unified communications and collaboration (UCC) world has Enterprise Connect on their radar each year.

For more than 28 years, it’s been the leading conference and exhibition for enterprise UCC, bringing together IT decision makers, vendors, analysts and consultants to focus on the issues central to enterprise networks...

Communications Blog • 4 MIN READ

New Partner Program Delivers New Opportunities

First time blogger, long time channel advocate. Well, the time has arrived. After 6 fantastic months with IR I am pleased to announce the launch of our new Partner Program. The new program will provide IR's ecosystem of channel partners with recognition and support to enable real growth and profitability.

Communications Blog • 2 MIN READ

How UCC Improves the Internal Customer Experience

Know your customer(s)

In 2018 I wrote about the usefulness of unified communications and collaboration (UCC) in driving successful digital transformation (DX). Today I'm going to dip into the developing area of digital customer experience (DCX). But with a twist.

Communications Blog • 4 MIN READ

Top Tips for Using Microsoft Teams

By now, you've heard of Microsoft Teams, the cloud-based messaging and collaboration tool available as part of the Office 365 suite. As one of the...

Communications Blog • 5 MIN READ

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Moving the Dial with Cisco

Most large enterprises have Cisco products in one form or another. On their journey to transitioning from a traditional hardware outfit to a software, cloud and services provider, Cisco have developed an extensive product reach.

Communications Blog • 3 MIN READ

How to Achieve Your UC Operational Efficiency Goals

Communications systems are one of the most important aspects of any business, connecting often global workforces with each other, customers and partners. Ensuring your systems are working as they should be is critical to operational success. By setting operational efficiency goals and implementing strategies to achieve them, organizations can become more proactive in this constantly evolving space.

Communications Blog • 3 MIN READ

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