Skype for Business Monitoring and Troubleshooting

IR Prognosis provides performance management, monitoring, optimization and troubleshooting to keep your Microsoft environment running smoothly.

Whether you’re using Skype for Business on-premises or as part of a hybrid cloud solution, your priority is to keep everything running smoothly 24/7 to optimize productivity and satisfaction across the organization.

IR Prognosis enables enterprises and service providers to deliver the best user experience possible for real-time collaboration, meetings, and voice/video calls.

Prognosis is a Microsoft IT Pro Tools certified solution for Skype for Business, helping you manage network assessment, deployment, consumption, and adoption to deliver superior customer satisfaction

Microsoft credentials and certifications

Microsoft-Gold

Product features

Call quality and user experience

Call quality and user experience

Monitoring, analytics, and diagnostics to identify, troubleshoot, and resolve the root cause of audio and video call quality issues like connectivity, latency, jitter, packet loss throughout the entire solution environment.

Complete end-to-end troubleshooting

Complete end-to-end troubleshooting

Get end-to-end visibility and alerting of your Skype for Business and multi-vendor environment, including SBCs, servers, network, and endpoints. Quickly identify and resolve the root cause of problems that impact user experience and productivity.

User adoption and satisfaction

User adoption and satisfaction

Measure and report on usage of your Skype for Business environment, adequately provision your network to deliver a quality Skype for Business user experience both in the cloud and on-premises and ensure maximum ROI.

Network assessment

Network assessment

Automate network testing and pre-assessment, without having to deploy invasive network probes. Prognosis enables you to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Platform support

Platforms Supported IR supports this version of the product. Certified IR has been tested and certified to this version of the product.
Microsoft Skype for Business Network Assessment - Cloud 2016 2016
Microsoft Skype for Business Network Assessment - On Premises 2016 2016
Microsoft Skype for Business Server 2015 2015
Microsoft SDN API with Skype for Business 2.2 – 3.0 2.2 – 3.0
Microsoft Lync Server 2013 2013

Prognosis supports Microsoft communications

IR & Microsoft have been closely aligned for many years now; we go back as far as the Lync application prior to Skype for Business. We have now seen the dawn of Microsoft Teams and with it a new way of collaborating is becoming mainstream.

Prognosis for Unified Communications

Prognosis for Unified Communications is an enterprise experience and performance management solution for voice, video and collaboration ecosystems.

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Prognosis for UC (Service Provider Edition)

Prognosis for UC, Service Provider Edition provides market leading performance analytics for unified communications, collaboration and contact centers, allowing you to confidently manage multiple customers at once and deliver a superior customer experience.

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