Microsoft Unified Communications Monitoring & Troubleshooting

Whether on-premises, hybrid, or in the cloud, ensuring your Microsoft Teams or Skype for Business environment is running smoothly, and delivering a seamless user experience, should be your priority.

IR Collaborate enables enterprises and service providers to keep the lines of communication open and deliver a flawless voice, video and collaboration experience.

Manage deployments, monitor usage, fix problems, and improve adoption with Collaborate.

Microsoft credentials and certifications

How Collaborate can help

Deploy and migrate seamlessly

Assess, test, troubleshoot, and resolve problems across all your platforms before, during and after deployment. With monitoring across your entire environment, we can help you proactively find, troubleshoot and resolve issues as they occur to keep your project on time.

Understand user experience

Conversation details, call quality data and customized reports provide better insights to proactively address issues, ultimately improving user adoption and maximizing the return on investment of your technology investment.

Complete Visibility of your Collaboration Environment

Collate data from multi-vendor technologies across on-premises, cloud and hybrid environments, and gain end-to-end visibility of your ecosystem with the ability to drill down and identify issues from a single pane of glass.

Multi-vendor, multi-technology visibility

Gain system and network visibility, deep SBC and SIP support, outside-in testing, and Voice Quality 360, across Teams, Skype and other platforms, to quickly pinpoint the root cause of issues and decrease your mean-time-to-resolution.

Platform support

Platforms	Supported	Certified
Microsoft Teams	Supported
Microsoft Lync Standard Edition	2013	2013
Microsoft Lync Enterprise Edition	2015 - 2019	2015 - 2019
Microsoft Skype for Business Standard Edition	2015 - 2019	2015 - 2019
Microsoft Skype for Business Enterprise Edition	2.3 - 3.0	2.3 - 3.0
Microsoft SDN API with Skype for Business	2.2 - 3.0	2.2 - 3.0

Collaborate

Optimize the collaboration that connects your people.

Collaborate

IR's Collaborate suite of solutions offer enterprise grade performance management across voice, video and collaboration ecosystems, whether on-premises, in the cloud or hybrid.

Learn more

IR Collaborate On-demand Demo - Experience Management for Microsoft Teams

Microsoft Teams: Simplify Complexity. Deliver a Great Experience.

MS Teams & Zoom | Cloud & Hybrid | Optimize Remote Collaboration

The Journey to Microsoft Teams - Planning Phase (part I)

Managing Microsoft Collaboration Environment

Microsoft Teams and Skype for Business network readiness