Watch our solutions in action
Optimize your systems to keep transactions flowing
Streamline operations and reduce costs
Gain insight into your data to make intelligent business decisions and innovate with solutions that will allow you to improve customer satisfaction and grow revenue streams while streamlining operational costs.
Ensure success with new payment types
Complete visibility and detailed analytics give you control over your payments environment, allowing you to quickly spot patterns and solve problems to ensure successful deployments and optimal performance across all payment types.
Elevate customer experience
Real-time insight allows you to proactively prevent issues before they become customer-facing, ensuring a seamless customer experience, every time.
Stay in control
Deep visibility and insight into all your inter-connected technologies and channels, from a single point of view, gives you the peace of mind that your systems are optimized and networks are running at their best.
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We wanted to make sure our system is not just available, but that it’s truly performing. And if issues occur, we can manage them efficiently and smoothly.
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Andrew Skelton
CEO @ Cabcharge
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We have been able to gain a more complete view into the performance of our core processing systems. Now we have more visibility into the transactions coming into each of our gateways, for approval and decline rates, and the reasons for the errors.
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Bob Bartlett
CIO @ Fifth Third Processing Solutions
Features
Comprehensive analytics, monitoring and troubleshooting
Identify problems in real-time, notify the right people quickly, and prescribe recovery with predefined action paths for common system problems to reduce downtime and optimize service levels.
Dynamic thresholds and alerts
Customize alerts on transaction volume, denial rates, stand-ins, reversals and other transaction metrics to proactively manage your payments environment based on your organization's needs and historical norms.
Customizable displays
Translate complex data sets into straightforward, digestible representations that are most relevant for you and your team with data visualization and customizable dashboards.
Vendor agnostic
Whether you use ACI, FIS, or another vendor or in-house systems, IR's solutions can integrate with your existing framework.
Recommended reading
Learn more about our products, keep up with recent product updates, and catch the latest news from IR
Resources: Webinars, guides, and more ...
Payments Industry: Managing Through and Beyond the Changing Times
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Real-time Insight for Merchant Acquirers
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A complete picture of your payments environment with Prognosis
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Transact Blogs
Immediate payments in APAC & ANZ: Managing changing consumer behaviour
The whole of the Asia Pacific (APAC) region is experiencing an..
How COVID-19 is changing payments in Europe
The Coronavirus pandemic has signalled a turning point for the..
COVID-19 and the evolving payments space
The world’s entire financial ecosystem is experiencing seismic..
