The payments industry is evolving at a rapid rate. Organizations must find a way to effectively manage booming transaction volumes, the shift to cashless payments, new payment schemes and technologies, and higher customer expectations to remain successful in a competitive market.
Simplify service management by using one tool to monitor and manage multiple vendor solutions, across on-prem and cloud deployment models.
Simplify the complexity of managing modern payments ecosystems to keep transactions flowing.
Elevate customer satisfaction and improve retention by delivering a flawless payments experience, every time.
Uncover unparalleled insights into transactions and trends to help you make better business decisions.
Ensure your real-time payment systems and improve customer satisfaction.
Get complete visibility across your large value and high priority transactions.
Deliver real-time intelligence and actionable insights from your digital transaction data.
We wanted to make sure our system is not just available, but that it’s truly performing. And if issues occur, we can manage them efficiently and smoothly.
We have been able to gain a more complete view into the performance of our core processing systems. Now we have more visibility into the transactions coming into each of our gateways, for approval and decline rates, and the reasons for the errors.
SPS has a considerable demand for monitoring all transaction processing systems with a possible impact of up to 200,000 transactions being lost should our transactional systems not be processing for an hour.
With this in mind, SPS uses IR Transact to ensure that transactional monitoring, not just system and/or network monitoring, is at the forefront of our operational activities.
A couple years ago, we went through a conversion from one platform to another platform. We changed over hardware as well as software. Using IR Transact, we monitored everything in real time. We knew instantly when there was a problem.
Your Payments under your control. Manage your entire payments environment like never before.
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