Payments Transaction Monitoring in Real-time with Transact

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The payments industry is evolving. How can businesses effectively manage booming transactions volumes, emerging technologies, regulatory challenges and higher customer expectations, as well as the ever-increasing risk of fraud?

IR's Transact suite of solutions simplify the complexity of managing modern payments ecosystems. Bringing real-time visibility to your entire payments environment, Transact uncovers unparalleled insights into transactions and trends to help you streamline the payments experience, turn data into intelligence and assure the payments that keep you in business.

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Optimize your systems to keep transactions flowing

Streamline operations and reduce costs

Streamline operations and reduce costs

Gain insight into your data to make intelligent business decisions and innovate with solutions that will allow you to improve customer satisfaction and grow revenue streams while streamlining operational costs.

Ensure success with new payment types

Ensure success with new payment types

Complete visibility and detailed analytics give you control over your payments environment, allowing you to quickly spot patterns and solve problems to ensure successful deployments and optimal performance across all payment types.

Elevate customer experience

Elevate customer experience

Real-time insight allows you to proactively prevent issues before they become customer-facing, ensuring a seamless customer experience, every time.

Stay in control

Stay in control

Deep visibility and insight into all your inter-connected technologies and channels, from a single point of view, gives you the peace of mind that your systems are optimized and networks are running at their best.

Cabcharge

We wanted to make sure our system is not just available, but that it’s truly performing. And if issues occur, we can manage them efficiently and smoothly.

Andrew Skelton

Andrew Skelton

CEO @ Cabcharge

fifth third bank

We have been able to gain a more complete view into the performance of our core processing systems. Now we have more visibility into the transactions coming into each of our gateways, for approval and decline rates, and the reasons for the errors.

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Bob Bartlett

CIO @ Fifth Third Processing Solutions

Features

Comprehensive analytics, monitoring and troubleshooting

Comprehensive analytics, monitoring and troubleshooting

Identify problems in real-time, notify the right people quickly, and prescribe recovery with predefined action paths for common system problems to reduce downtime and optimize service levels.

Dynamic thresholds and alerts

Dynamic thresholds and alerts

Customize alerts on transaction volume, denial rates, stand-ins, reversals and other transaction metrics to proactively manage your payments environment based on your organization's needs and historical norms.

Customizable displays

Customizable displays

Translate complex data sets into straightforward, digestible representations that are most relevant for you and your team with data visualization and customizable dashboards.

Vendor agnostic

Vendor agnostic

Whether you use ACI, FIS, or another vendor or in-house systems, IR's solutions can integrate with your existing framework.

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Commonly supported platforms: