It's critical your Zoom collaboration environment is optimized for peak performance, to ensure successful usage, productivity and user experience.
IR Collaborate is a purpose-built experience management solution, enabling real-time visibility into Zoom meetings, calls, rooms, and webinars.
With IR Collaborate, enterprises and service providers can proactively monitor, troubleshoot and resolve issues within their Zoom environment to deliver a flawless voice, video and collaboration experience.
Quickly identify and resolve issues that impact user experience and productivity, with real-time insight, fast troubleshooting and proactive alerting across your Zoom environment.
Customized reporting and dashboards enable real-time insight to help you monitor call quality, measure usage, understand user experience, and resolve problems as they are happening, to improve user satisfaction with your Zoom investment.
Streamline Zoom experience management, and ensure user productivity and satisfaction with deep insight into in-flight and historical calls and meetings, as well as endpoint performance data for user and room devices.
IR's Collaborate suite of solutions offer enterprise grade performance management across voice, video and collaboration ecosystems, whether on-premises, in the cloud or hybrid.
Learn more about our products, keep up with recent product updates, and catch the latest news from IR
Contact centres are crucial for delivering best-in-class brand..
Application performance monitoring (APM) is an essential element of..
The purpose of telecommunications companies centers around..
Remote or hybrid working models continue to grow and evolve for many..
You don’t need a crystal ball to see that the immediate future of the..
In the digital age, where interactions are not confined to physical..