Can Anyone Wear the Digital Transformation Cape?
Digital transformation doesn't just happen. It requires a concerted effort and people need time and space to work through it. While it might start as a side project serious transformation can quickly snowball.
Communications Blog • 2 MIN READ
Hybrid UCC is the New Normal
With the vast array of UC options and deployments out there,how do organisations know what to move to the cloud and what to keep on-premises?Many environments are a mix of vendors and solutions, and moving everything to the cloud becomes a daunting prospect. But is this even the...
Communications Blog • 2 MIN READ
Driving Successful Digital Transformation with UC
Digital Transformation (DX) as a trending phrase (and actual activity) is hotter than ever before, though the late 1990's mid-2000's saw their own share of talking heads waiving the DX banner. That said, the digitization of those times was largely applied to existing analog...
Communications Blog • 7 MIN READ
UC Trends for 2018
The unified communications (UC) market made huge strides in 2017, with UC deployments powering the digital transformation initiatives within many modern enterprises, and radically improving the way that business professionals communicate. So what new innovations and developments...
Communications Blog • 7 MIN READ
Want to learn more about IR's Solutions?
Differences between Third Party and Vendor UC Monitoring &..
What is UC tool deployment?
Unified Communications (UC) performance management refers to the diagnostic tools used to...
Communications Blog • 7 MIN READ
The Best of 2017
2017 has been a great year for IR; we've been building out our cloud platform, seen continued growth in monitoring and troubleshooting Skype for Business, Cisco and others. Our Call Recording Assurance increased in prominence and looks set to play an even bigger role in 2018,...
Communications Blog • 8 MIN READ
Enhancing your UC performance with Microsoft Teams..
Early this fall Microsoft announced that 125,000 organizations in 181 markets use Microsoft Teams, its group-chat tool that competes against Slack. That's up from 30,000 organizations in 145 markets at the beginning of this year.
Communications Blog • 10 MIN READ
Getting out of the Trenches
A decade ago, unified communications wasn't a feature-rich technology field. Remember the flip phone? UC was kind of like that -- no interactive video calling, real-time chat, or even enterprise VoIP. About the only thing organizations had to manage relative to communications...
Communications Blog • 4 MIN READ
8 Ways to Tap into the Power of Optimized UC
You don't have to move mountains to optimize your UC. Small changes can make a big difference. Consider your UC optimization potential in three veins: people, technology & process.
