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Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability
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Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability
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IR Announces Enhanced Cisco Cloud Migration Support
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IR Announces Enhanced Cisco Cloud Migration Support
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Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability
News

Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability

3 Min Read
IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges
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IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

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IR Announces Enhanced Cisco Cloud Migration Support
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IR Announces Enhanced Cisco Cloud Migration Support

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Top 10 Bank Chooses IR to Power High Value Payments Intelligence
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Top 10 Bank Chooses IR to Power High Value Payments Intelligence

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IR Launches Capacity Management to Simplify Infrastructure Planning and Prevent Costly Outages
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IR Launches Capacity Management to Simplify Infrastructure Planning and Prevent Costly Outages

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IR Releases Prognosis 13.1: Setting a New Standard for UC&C Intelligence
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IR Releases Prognosis 13.1: Setting a New Standard for UC&C Intelligence

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IR Delivers Deeper Webex Visibility with Support for Dedicated Instance
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IR Delivers Deeper Webex Visibility with Support for Dedicated Instance

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Integrated Research welcomes Ian Lowe as CEO
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Integrated Research welcomes Ian Lowe as CEO

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The Future of Telehealth Relies on Seamless UC&C Monitoring

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IR Joins the Genesys AppFoundry Program Unlocking Next-Level Contact Center Performance
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IR Joins the Genesys AppFoundry Program Unlocking Next-Level Contact Center Performance

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The True Cost of Inefficient Monitoring in UC&C Environments
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The True Cost of Inefficient Monitoring in UC&C Environments

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IR Launches the Future of Remote Workforce Management – RemoteInsight
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IR Launches the Future of Remote Workforce Management – RemoteInsight

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Navigate UC&C Challenges with IR’s Collab Compass
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Navigate UC&C Challenges with IR’s Collab Compass

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New Research: UC&C Monitoring can Ease IT Burden and cut Costs
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New Research: UC&C Monitoring can Ease IT Burden and cut Costs

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IR Empowers HPE NonStop Customers with Business Insight
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IR Empowers HPE NonStop Customers with Business Insight

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IR Streamlines Alerts Management with ServiceNow Integration
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IR Streamlines Alerts Management with ServiceNow Integration

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Too Many Tools Killing IT Productivity
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Too Many Tools Killing IT Productivity

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25% of IT Practitioners Waste 1 day Each Week on Needless UC&C Tasks
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25% of IT Practitioners Waste 1 day Each Week on Needless UC&C Tasks

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IR Collaborate Supports Ribbon Core Session Border Controllers
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IR Collaborate Supports Ribbon Core Session Border Controllers

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IR Enables Cloud Migration for 18,000 Contact Center Agents
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IR Enables Cloud Migration for 18,000 Contact Center Agents

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IR expands strategic partnership with LANcom in Taiwan
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IR expands strategic partnership with LANcom in Taiwan

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IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification
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IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification

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Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace
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Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace

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35% of Employees Cite Poor Connectivity and Network Issues as Ongoing Hindrances When Working From Home
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35% of Employees Cite Poor Connectivity and Network Issues as Ongoing Hindrances When Working From Home

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ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring
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ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring

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43% of Tech Teams are Scaling up Technology with Managed Service Providers to Support Hybrid Work Environments
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43% of Tech Teams are Scaling up Technology with Managed Service Providers to Support Hybrid Work Environments

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IR and Ecosystm Research Indicates that 75% of Employees want to be in the Office in 2022
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IR and Ecosystm Research Indicates that 75% of Employees want to be in the Office in 2022

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IR Appoints Katrina Small as Chief People Officer
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IR Appoints Katrina Small as Chief People Officer

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IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks
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IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks

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IR’s Real-Time Payments product to power organizations’ financial and business efficiencies
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IR’s Real-Time Payments product to power organizations’ financial and business efficiencies

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IR Appoints Stuart Matthewman as Chief Marketing Officer
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IR Appoints Stuart Matthewman as Chief Marketing Officer

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IR launches remote monitoring and management solution for collaboration spaces
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IR launches remote monitoring and management solution for collaboration spaces

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IR’s Strong Security Practices Validated with SOC 2 Type I Certification
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IR’s Strong Security Practices Validated with SOC 2 Type I Certification

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IR Collaborate Now Certified in the ServiceNow Store
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IR Collaborate Now Certified in the ServiceNow Store

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IR Announces Product Strategy to Grow Share of $1.2 billion Market
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IR Announces Product Strategy to Grow Share of $1.2 billion Market

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IR’s Annual Conference to feature Gartner and Celent - Agenda Out Now

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Reaching new heights: IR launches new solution for High Value Payments
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Reaching new heights: IR launches new solution for High Value Payments

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IR and Jabra partner to enhance ear-to-ear experience
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IR and Jabra partner to enhance ear-to-ear experience

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IR Collaborate adds over 200,000 new managed users
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IR Collaborate adds over 200,000 new managed users

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IR's Annual Conference Returns for 2021 - Registrations Now Open
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IR's Annual Conference Returns for 2021 - Registrations Now Open

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IR Launches Exclusive Cisco Prime Migration Deal
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IR Launches Exclusive Cisco Prime Migration Deal

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IR joins ServiceNow Technology Partner Program
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IR joins ServiceNow Technology Partner Program

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ACI Worldwide Unlocks Merchant Insights and Enhances Real-Time Transaction Visibility with IR
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ACI Worldwide Unlocks Merchant Insights and Enhances Real-Time Transaction Visibility with IR

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IR expands Cisco portfolio with new support for Webex Meetings
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IR expands Cisco portfolio with new support for Webex Meetings

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BT Selects IR’s Experience Management Solution for Digital Workplace Portfolio

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Introducing EQ360: Delivering quality experiences

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A holiday message from the IR Tribe
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A holiday message from the IR Tribe

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Team up - IR launches support for Microsoft Teams
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Team up - IR launches support for Microsoft Teams

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IR launches new solution brands
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IR launches new solution brands

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Endpoint Accountability: Monitoring Your UC Devices

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Simplified UCaaS management demands real-time intelligence

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Accelerate Data to Actionable Insight with Payments Analytics
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Accelerate Data to Actionable Insight with Payments Analytics

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Data at the speed of light: IR's next generation cloud platform
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Data at the speed of light: IR’s next generation cloud platform

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IR closes record deal

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IR Prognosis for UC Review: Performance Management at its Best

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Users of Communication and Collaboration Applications Suffering in Silence

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IR welcomes John Ruthven as CEO

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IR appoints Frank Hoekstra as Head of Europe

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Q&A: How Avaya & Friends is helping partners grow

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Avaya and IR elevate alliance and expand Prognosis solution suite

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NetEnrich chooses IR Prognosis for real-time visibility and insight to power UC Managed Services

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BT Welcomes IR to Adastral Park

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IR Delivers Critical UC&C Performance Management to Service Providers

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IR appoints Greg Clancy and Michael Tomkins to the leadership team

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Out Loud: How to Achieve Your UC Operational Efficiency Goals

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IR’s Dave Murphy to speak at Cisco Live

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IR Joins CenturyLink Marketplace Provider Program

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IR recognizes Customer Innovation at Second Annual IR Prognosis Summit

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IR Launches next gen Prognosis UC Assessor as cloud-based service; Adds support for Microsoft Teams

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Cisco selects IR Prognosis for inclusion in global price list

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IR receives Avaya 2017 DevConnect select product program award

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IR more than doubles the number of Microsoft certified partners in its global partner program

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