IR Collaborate delivers intelligence across unified communications, contact centers and collaboration platforms, helping teams prevent issues before they impact performance and experience.
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Hours Saved - Prognosis enables creative deep solutions in real-time, on the fly for CDW
Gain complete visibility across high-value, real-time payment environments — so you can prevent failures, reduce risk, and ensure every transaction performs.
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A global bank reduced investigation time by up to 70% with IR — accelerating issue resolution.
IR Infrastructure gives you real-time visibility across your systems — helping you detect issues early, reduce downtime, and keep business-critical services running.
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Woolworths maintains near-perfect payment availability with IR
Trusted by leading global organisations
“IR shows me what’s currently going on, as well as what has been going on, at different times of the day or week. Because we have this historical data, we get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things.”
“With Prognosis, we can proactively prevent future outages for all our customers. Being able to do that in under 5 minutes - that’s powerful.”
“Prognosis usability has helped IP Integration achieve ROI in 3-6 months, improved incident root cause identification by up to 100% and reduced incident resolution time by up to 74%.”
“Your first choice to make is your migration strategy and then choose the tools that will fit that. The team at IR helped us look at the entire picture we wanted to achieve.”
“Collaborate gives us quicker problem identification and resolution. I would definitely recommend IR – I only have good things to say.”
Guides, webinars, and product resources to help you understand
capabilities, use cases, and best practices.
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