Experience Management Solutions

Enterprises and service providers rely on IR to deliver best in class performance across unified communications, contact centers and payments ecosystems - cloud, hybrid or on-premises.

Introducing IR Prognosis experience management solutions
  • UC Guide for Pros

    How to manage and optimize your unified communications environment. 

    Ever wanted to reach higher? Do more than business as usual in the network tower? Cut out the time-consuming, mind-numbing tasks that fail to propel the organization forward? Then keep reading.

  • Cisco SolutionsPlus

    Cisco selects IR Prognosis for its SolutionsPlus Program

    Cisco selected Prognosis for the SolutionsPlus program because of our superior UC and Contact Center experience management capabilities for Cisco collaboration platforms and products.

  • Nemertes Research

    Nemertes Research report finds UC management tools cut IT opex in half

    Given employees, customers and partners all rely on UCC to communicate and collaborate, outages or slowdowns by definition will slow performance, directly affecting the value metrics so crucial to digital transformation initiatives.

  • IDC Innovator

    New Skype for Business Online Troubleshooting Solution

    Get faster troubleshooting and better visibility into meeting and call quality issues in a single solution across Skype for Business Online, Office 365 and Skype for Business on-premises.

Your data, your way

IR Prognosis fits right into your information framework with innovative technology that optimises operations, predicts business disruption and automates the steps to improve the experience of every interaction between cloud, hybrid and on-premises environments.

Why IR?

More than 1,000 organizations in over 60 countries - including some of the world’s largest banks, airlines and telecommunications companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe.







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Customer Success

1,000+ enterprise organizations trust IR Prognosis as their monitoring and experience management IT partner.

T Systems
Dimension Data
Wells Fargo
Hong Kong Exchanges and Clearing

Some of the largest companies in the world rely on IR Prognosis experience management solutions:

5 10
of the top global companies
10 10
of the top US banks
7 10
of the largest global telcos
5 8
of the largest stock exchanges