Experience Management Solutions
Enterprises and service providers rely on IR to deliver best in class performance across unified communications, contact centers and payments ecosystems - cloud, hybrid or on-premises.
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You’re invited to the IR Prognosis Summit on October 9-11, 2018, in Denver, Colorado
IR Prognosis Summit is IR's official Prognosis users conference. The community of Prognosis experts will be on hand to share best practices, hands-on training, new innovations, technical labs, a hackathon, and a lot more.
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How to manage and optimize your unified communications environment.
Ever wanted to reach higher? Do more than business as usual in the network tower? Cut out the time-consuming, mind-numbing tasks that fail to propel the organization forward? Then keep reading.
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IR Launches next generation Prognosis UC Assessor as a cloud-based service
Simplifies Network Assessment Setup and Management, Improving Microsoft Skype for Business Deployment Success.
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Cisco selects IR Prognosis for its SolutionsPlus Program
Cisco selected Prognosis for the SolutionsPlus program because of our superior UC and Contact Center experience management capabilities for Cisco collaboration platforms and products.
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Nemertes Research report finds UC management tools cut IT opex in half
Given employees, customers and partners all rely on UCC to communicate and collaborate, outages or slowdowns by definition will slow performance, directly affecting the value metrics so crucial to digital transformation initiatives.
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New Skype for Business Online Troubleshooting Solution
Get faster troubleshooting and better visibility into meeting and call quality issues in a single solution across Skype for Business Online, Office 365 and Skype for Business on-premises.
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Prognosis UC Assessor certified by Microsoft to support Skype for Business Online network assessments
Automated network testing and assessment, without the headache of deploying network probes.
Your data, your way
IR Prognosis fits right into your information framework with innovative technology that optimises operations, predicts business disruption and automates the steps to improve the experience of every interaction between cloud, hybrid and on-premises environments.
Why IR?
More than 1,000 organizations in over 60 countries - including some of the world’s largest banks, airlines and telecommunications companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe.
Unified Communications
Contact Centers
Payments Processing
IT Infrastructure
Customer Success
1,000+ enterprise organizations trust IR Prognosis as their monitoring and experience management IT partner.
Some of the largest companies in the world rely on IR Prognosis experience management solutions:
of the top US banks