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OBSERVABILITY THAT POWERS 
ELITE BUSINESS PERFORMANCE

Turn operational complexity into a performance advantage with intelligence across communications, payments, and critical IT infrastructure.

Communications Intelligence Collaborate
Payments Intelligence Transact
Performance Intelligence Infrastructure
Collaborate

Make elite communications a business advantage

IR Collaborate delivers intelligence across unified communications, contact centers and collaboration platforms, helping teams prevent issues before they impact performance and experience.

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0Hrs

Hours Saved - Prognosis enables creative deep solutions in real-time, on the fly for CDW

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Transact

Observability to deliver elite payment performance

Gain complete visibility across high-value, real-time payment environments — so you can prevent failures, reduce risk, and ensure every transaction performs.

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A global bank reduced investigation time by up to 70% with IR — accelerating issue resolution.

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Infrastructure

Elite Infrastructure Performance. Exceptional Business Results.

IR Infrastructure gives you real-time visibility across your systems — helping you detect issues early, reduce downtime, and keep business-critical services running.

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Woolworths maintains near-perfect payment availability with IR

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Trusted by leading global organisations

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Announcing Prognosis | Iris

Prognosis | Iris is the next evolution of IR’s platform — combining faster insights, smarter automation, and an intuitive experience to help teams stay ahead of performance issues and operate with confidence.

Hear From Our
Customers

Woolworths Group

“IR shows me what’s currently going on, as well as what has been going on, at different times of the day or week. Because we have this historical data, we get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things.”

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Si Thu Senior Manager for Payment Operations
CDW-1

“With Prognosis, we can proactively prevent future outages for all our customers. Being able to do that in under 5 minutes - that’s powerful.”

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Andy Kleinheinz Principle Technical Architect
IPI

“Prognosis usability has helped IP Integration achieve ROI in 3-6 months, improved incident root cause identification by up to 100% and reduced incident resolution time by up to 74%.”

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Neil Boxer CTO
Rabobank

“Your first choice to make is your migration strategy and then choose the tools that will fit that. The team at IR helped us look at the entire picture we wanted to achieve.”

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Fred Khoshegal IT Netherlands
Top Telco

“Collaborate gives us quicker problem identification and resolution. I would definitely recommend IR – I only have good things to say.”

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Principle IP Telephony Top US Telco
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See how IR delivers

performance at scale