Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

Explore our Products

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Solutions to simplify complex unified communications, collaboration and contact center environments.

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Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Ford
RMIT
CITI
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Verizon
bankwest
Fannie-Mae
CIGNA-Corporation
Dell
Walgreens-Co
G4S
Accenture
Regions-Financial-Corporation
Capita-Business-Services
USAA
TIAA-CREF
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BBVA-Bancomer
Optus
TUI-Nederland-NV

Hear more from our Customers

IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things

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Si Thu

Senior Manager for Payment Operations, Woolworths Group

 

I’ve seen different tools that look really fancy and pretty, but they’re not easy to use. With IR, you have the dashboard, and you see every status and exactly how it works – you don’t have to go searching for what you need.

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Richard de Jong

Team Leader 2nd Line Operations, Avaya, VodafoneZiggo

 

We use IR Collaborate to monitor pretty much everything that we have. Support has been phenomenal.

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Richard Pickens

Assistant Managing Director Communication Services, Texas Tech University Systems

 

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We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

Unlocking Revenue Growth for UC Service Providers
Communications Blog • 5 MIN READ

Unlocking Revenue Growth for UC Service Providers

Every enterprise organisation demands that the unified communication (UC) tools in their technology stack are scalable, ...

 

UC&C: Improving patient experience and care with digital transformation

With healthcare providers under constant pressure to improve patient outcomes, the healthcare sector has become one of ...

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HP Monitoring Tools and Solutions

Hewlett Packard Enterprises (HPE) is one of the world leaders in high-performance computing resources.

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Network Diagnostics and What You Need To Know

For enterprise organizations, achieving optimal network performance is essential to ensure smooth and efficient ...

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