Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

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Explore our Products

collaboratecollaborate

Solutions to simplify complex unified communications, collaboration and contact center environments.

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transacttransact

Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Ford
RMIT
CITI
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Verizon
bankwest
Fannie-Mae
CIGNA-Corporation
Dell
Walgreens-Co
G4S
Accenture
Regions-Financial-Corporation
Capita-Business-Services
NTT-Loog
USAA
TIAA-CREF
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BBVA-Bancomer
Optus
TUI-Nederland-NV

Hear more from our Customers

We have confidence that we can deliver a higher standard with IR Collaborate; I wouldn’t want to be without it now.

University-of-Bristol
Kevin Thomas

Unified Communications Manager, University of Bristol

 

Once we started using IR’s solutions, problems we had been having for 8 to 12 months were solved in less than 3 weeks.

politie-antwerpen-logo
Stijn Haemhouts

Deputy Director of IT, Politie Antwerpen

 

I would absolutely recommend IR. You don’t treat your clients as clients – you actually team them up as your partners and take it further.

capgemini-logo
Santosh Patil

Senior Manager, Capgemini

 

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

5 priorities for business leaders in a hybrid working world
Communications Blog • 6 MIN READ

5 priorities for business leaders in a hybrid working world

Over the last 2 years we have experienced major workplace disruption. According to a 2020 McKinsey survey of senior ...

 

Cisco PCA and Control Hub vs IR Collaborate

Anyone using Cisco products and applications as part of their UCC infrastructure knows that the Cisco Prime ...

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Your Ultimate Guide to Future-Proofing The Hybrid Workplace

The COVID-19 pandemic has taken a huge toll on the global workforce, destroying millions of jobs and seeing ...

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Your Guide to Secure Cross-Border Payments

With new players emerging in the world of payments, along with rapidly changing customer demands, the pressure is on to ...

Read Guide