Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

See How

Explore our Products

collaboratecollaborate

Solutions to simplify complex unified communications, collaboration and contact center environments.

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transacttransact

Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Ford
RMIT
CITI
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Verizon
bankwest
Fannie-Mae
CIGNA-Corporation
Dell
Walgreens-Co
G4S
Accenture
Regions-Financial-Corporation
Capita-Business-Services
NTT-Loog
USAA
TIAA-CREF
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BBVA-Bancomer
Optus
TUI-Nederland-NV

Hear more from our Customers

We have confidence that we can deliver a higher standard with IR Collaborate; I wouldn’t want to be without it now.

University-of-Bristol
Kevin Thomas

Unified Communications Manager, University of Bristol

 

Once we started using IR’s solutions, problems we had been having for 8 to 12 months were solved in less than 3 weeks.

politie-antwerpen-logo
Stijn Haemhouts

Deputy Director of IT, Politie Antwerpen

 

I would absolutely recommend IR. You don’t treat your clients as clients – you actually team them up as your partners and take it further.

capgemini-logo
Santosh Patil

Senior Manager, Capgemini

 

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

How to hybrid
Communications Blog • 6 MIN READ

How to hybrid

In a recent webinar I hosted with my colleague James Brennan and Craig Durr, Senior Analyst at Wainhouse research, we ...

 

Managing & Preventing Failed Payments in Banking Systems

In the payments world, there's nothing more frustrating and potentially damaging to a business than a payment failure. ...

Read Guide

Cisco Prime and Control Hub v IR Collaborate

Join Martin Smith & Delfina DeMoura as they take a close look at the differences between Cisco Prime Collaboration ...

Watch Webinar

Don't rest 'til you test!

The world is returning to normal, shops are open and we’re about to launch into what promises to be a very busy holiday ...

Read Blog