Communications Blog

Microsoft Ignite 2018: Key Takeaways

Microsoft Ignite took place in Orlando last week and I had the privilege of being there. I have been to many Microsoft events over the years (I spent almost 17-years working there), but this was my first time at Ignite. So, as a newbie to the event, I thought it would be a good idea to share my thoughts on what the key takeaways were - especially given many of our customers and partners from around the globe may not be able to attend in person.

Communications Blog • 3 MIN READ

Troubleshooting Cisco Unified Communications with IR..

One of the most common problems that Cisco users mention to us is the simple inability to place or receive calls. The predicament is not an easy one because of the large number of potential issues, and teams using Cisco Prime monitoring sometimes do not have all the information they need to for quick resolution. 

Communications Blog • 4 MIN READ

Mastering Unified Communications Cloud Migration

Moving to the cloud is an important strategic decision that requires the appropriate consideration and planning. That's why so many companies adopt a hybrid approach and use it as a stepping stone to moving all their UC to the cloud.

Communications Blog • 4 MIN READ

UC Headset Investment Failing to Deliver on Promises?

In most business environments today, people can join calls and video conferences from different devices; they are no longer limited to simply a traditional handset telephone sitting on their desk.

Communications Blog • 4 MIN READ

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Has Microsoft Teams Race for Feature Parity with Skype for..

Since Microsoft announced that Teams would replace Skype for Business Online at Microsoft Ignite in September 2017, the race has been on for Teams to be feature comparable with Skype for Business Online. However, this race was always going to be more of a marathon and changes wouldn't happen over a short period of time. 10 months later, at Microsoft's key partner conference Microsoft Inspire, various officials stated that there was now feature...

Communications Blog • 4 MIN READ

6 Habits Everyone Adopting Collaboration Tools Should Follow

UC and collaboration tools like Skype, Slack, Microsoft Teams, Cisco Webex Teams, Google Hangouts and Workplace by Facebook are all mechanisms powering more efficient working practices. When they're used right, these tools can bring greater productivity, quicker knowledge transfer, stronger teams, and happier employees. 

Communications Blog • 5 MIN READ

Cisco Prime Collaboration vs. IR Prognosis for UC..

A common question our teams get asked when attending Cisco events or other multi-vendor unified comms events such as Enterprise Connect is; what's the difference between Cisco Prime and IR Prognosis? IR is long-standing strategic partner of Cisco's and since we became part of Cisco SolutionsPlus last year the question has become more frequent, especially from Cisco sellers and partners. But before we get to the main differences let's define what...

Communications Blog • 6 MIN READ

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