Communications Blog

Overcoming the Growing Pains of Video Conferencing

Video conferencing adoption continues to grow in the workplace year on year. Yet the user experience might not always be as easy as picking up a phone and dialing a number or clicking a link in a calendar invite.  

Communications Blog • 6 MIN READ

Basic Steps for Unified Communications Troubleshooting

If unified communications troubleshooting was easy, everyone would be successful at it. But with the right tools and training, you can effectively combat your unified communications issues. This blog will identify where you should start, the simple step model for all UC problem solving and finish off with a few more advanced tips on troubleshooting.

Communications Blog • 6 MIN READ

Excerpt: UC Optimization Guide - Q&A with Rich Costello

Communications Blog • 3 MIN READ

What is Cisco Webex Teams?

This week at the 2018 Collaboration Summit Cisco announced the convergence of Cisco Spark and Webex to become Webex Teams. “Spark is now rebranded as Webex Teams—this will go into effect June 2018.” This means Webex Teams is now the primary Cisco brand for cloud-based modern team collaboration and meetings. 

Communications Blog • 5 MIN READ

Want to learn more about Prognosis?

Contact us for a demo

The Collision of Ideas

Communications Blog • 5 MIN READ

Excerpt: UC Optimization Guide - Q&A with Blair Pleasant

Communications Blog • 3 MIN READ

Determining the Right UC Metrics to Measure

When managing a complex UC environment, a fundamental requirement is an overview of the current state of the complete ecosystem and an effective alerting system that identifies when issues are occurring, or ideally before they occur. This requires a dashboard that provides an end-to-end visual representation and drill-downs to aid fast troubleshooting.

Communications Blog • 4 MIN READ

Subscribe to our blog

Stay up to date with the latest
Communications, Payments and HP Nonstop
industry news and expert insights from IR.

We're committed to your privacy. IR uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy.