Communications Blog

6 Habits Everyone Adopting Collaboration Tools Should Follow

UC and collaboration tools like Skype, Slack, Microsoft Teams, Cisco Webex Teams, Google Hangouts and Workplace by Facebook are all mechanisms powering more efficient working practices. When they're used right, these tools can bring greater productivity, quicker knowledge transfer, stronger teams, and happier employees. 

Communications Blog • 5 MIN READ

Cisco Prime Collaboration vs. IR Prognosis for UC..

A common question our teams get asked when attending Cisco events or other multi-vendor unified comms events such as Enterprise Connect is; what's the difference between Cisco Prime and IR Prognosis? IR is long-standing strategic partner of Cisco's and since we became part of Cisco SolutionsPlus last year the question has become more frequent, especially from Cisco sellers and partners. But before we get to the main differences let's define what...

Communications Blog • 6 MIN READ

Q&A with Adam Geffner (Excerpt: UC Optimization Guide)

This is an excerpt from the UC Optimization Guide for Pros available download here. This extract is taken from the chapter on Energizing your UC team and elevating productivity. 

Communications Blog • 4 MIN READ

IR Prognosis is deployed for Cisco's FedRAMP-Authorized..

As the U.S. Federal Government and Public Sector increasingly adopt cloud services for the flexibility and efficiency that they can bring to their agencies, a challenge has emerged: these services must align to government standards for security and risk management, while delivering the performance and user experience expected by their government customers. Therefore, they look for Unified Communications (UC) technology solutions that provide...

Communications Blog • 1 MIN READ

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Q&A with Damien Margaritis (Excerpt: UC Optimization Guide)

This is an excerpt from the UC Optimization Guide for Pros available download here.  Q: How are your clients' performance objectives for UC different to other environments? How does that impact your client management strategy?  

Communications Blog • 3 MIN READ

Overcoming the Growing Pains of Video Conferencing

Video conferencing adoption continues to grow in the workplace year on year. Yet the user experience might not always be as easy as picking up a phone and dialing a number or clicking a link in a calendar invite.  

Communications Blog • 6 MIN READ

Basic Steps for Unified Communications Troubleshooting

If unified communications troubleshooting was easy, everyone would be successful at it. But with the right tools and training, you can effectively combat your unified communications issues. This blog will identify where you should start, the simple step model for all UC problem solving and finish off with a few more advanced tips on troubleshooting.

Communications Blog • 6 MIN READ

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