Communications Blog

Deep dive network troubleshooting with Prognosis and Path..

The latest version of Path Insight is now available together as part of the Prognosis 11.5 release, and contains a lot of exciting updates that can be used for deeper dive network troubleshooting. In this blog post we cover some of the key highlights in the latest version of Path Insight.

Communications Blog • 3 MIN READ

Managing the Microsoft endpoint ecosystem

If your organization is running Microsoft UC and Collaboration tools, like Skype for Business or Teams, it is critical to have visibility in to - and the ability to manage and troubleshoot - the entire endpoint ecosystem, to ensure a good end-user experience. It's also important to be able to identify where non-approved endpoints may being used, as these can not only impact that one user – but everyone who is trying to engage with them also.

Communications Blog • 5 MIN READ

Prognosis 11.5 is here

We are excited to announce Prognosis 11.5 is now generally available (GA). There are numerous enhancements made available in this dot-release, read below to learn more about the new features and updates.

Communications Blog • 5 MIN READ

Setting the Linchpins of Digital Transformation

Today's businesses are chasing startups born in the cloud in their digital transformation efforts. They want to operate with the agility of new...

Communications Blog • 5 MIN READ

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Troubleshooting Cisco Unified Communications with IR..

One of the most common problems that Cisco users mention to us is the simple inability to place or receive calls. The predicament is not an easy one because of the large number of potential issues, and teams using Cisco Prime monitoring sometimes do not have all the information they need to for quick resolution. 

Communications Blog • 4 MIN READ

Mastering Unified Communications Cloud Migration

Moving to the cloud is an important strategic decision that requires the appropriate consideration and planning. That's why so many companies adopt a hybrid approach and use it as a stepping stone to moving all their UC to the cloud.

Communications Blog • 4 MIN READ

UC Headset Investment Failing to Deliver on Promises?

In most business environments today, people can join calls and video conferences from different devices; they are no longer limited to simply a traditional handset telephone sitting on their desk.

Communications Blog • 4 MIN READ

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