IR News

Zooming forward - IR announces support for Zoom

Key takeaways:

• 3 MIN READ

A holiday message from the IR Tribe

A message from John Ruthven, CEO, IR

• 1 MIN READ

Want to learn more about IR's Solutions?

Contact us for a demo

IR launches new solution brands

Key takeaways:

• 2 MIN READ

Endpoint Accountability: Monitoring Your UC Devices

Anyone in business knows that customers and clients, not to mention busy department heads can be ruthlessly unforgiving when it comes to bad communication experiences.

• 5 MIN READ

Simplified UCaaS management demands real-time intelligence

Flexibility is the priority for organisations that are deploying unified communications as-a-service (UCaaS) but...

• 4 MIN READ

When time is money, every second counts: Accelerate Data to..

Sydney, June 24, 2020 – IR, the leading global provider of experience management solutions for critical IT...

• 2 MIN READ

Data at the speed of light: IR’s next generation cloud..

Sydney, June 17, 2020 – IR, the leading global provider of experience management solutions for critical IT...

• 2 MIN READ

COVID-19 - Update for Customers

A message from John Ruthven, CEO and Managing Director

As the COVID-19 pandemic continues to evolve and impact the...

• 3 MIN READ

COVID-19 Response - IR's Commitment to Business Continuity

We would like to assure our customers and partners that we have a robust business continuity and disaster recovery plan in place, that may be activated in the event of a major business disruption, like those currently being experienced in response to the evolving Coronavirus...

• 2 MIN READ

Microsoft Teams insight is here

IR is pleased to announce that we are part of a select group of Microsoft partners chosen to participate in beta...

• 1 MIN READ

IR closes record deal

MARKET ANNOUNCEMENT Continuous Disclosure Material Contract Disclosure: Largest deal in IR’s Corporate History

• 1 MIN READ

IR Prognosis for UC Review: Performance Management at its..

Vendor-agnostic and rich with features, IR Prognosis is the solution you need to maintain top-notch communication performance.

We review a lot of products, but very few targets a market as specific as IR (or Integrated Research). The company started as a one-person operation in...

• 5 MIN READ

IR appoints Dave Siebert as Senior Vice President – Americas

Denver, October 2, 2019IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed Dave Siebert as Senior Vice President – Americas.

• 2 MIN READ

IR: Today’s Users are Suffering in Silence

In today’s modern workplace environment, we’re more reliant on collaboration tools than ever before. Streamlined apps for video, audio, and text-based communication help to keep in-office and remote workers on the same page, without the lag associated with email. However,...

• 5 MIN READ

Users of Communication and Collaboration Applications..

New research finds only 62% of users are satisfied

DENVER, September 11, 2019 – IR, the leading global provider of...

• 3 MIN READ

IR welcomes John Ruthven as CEO

Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief Executive Officer.

• 1 MIN READ

IR appoints Frank Hoekstra as Head of Europe

London / Düsseldorf, May 7, 2019 – IR, the leading global provider of experience management solutions for critical IT...

• 1 MIN READ

Q&A: How Avaya & Friends is helping partners grow

Avaya & Friends is an initiative that we’ve launched to draw attention to the amazing possibilities that are now open to our channel partners and customers as a result of our global alliance programmes. It’s an example of us making good on our promise to take an open standards...

• 5 MIN READ

Avaya and IR elevate alliance and expand availability of..

Additional IR products and services are now available

SYDNEY, January 15, 2019 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that through a new agreement for IR Prognosis for UC and Contact...

• 2 MIN READ

NetEnrich chooses IR Prognosis for real-time visibility and..

Technology Services Provider Better Manages its Clients’ Multi-Vendor Unified Communications Environments with IR Prognosis To Deliver Outcomes

DENVER, December 4th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and...

• 3 MIN READ

SOFTEL selects IR Prognosis to power managed services for..

IR Prognosis Optimizes UC and Collaboration for Leading Communications Service Providers, Ensuring Strict SLAs are Met

DENVER, November 27, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today...

• 3 MIN READ

BT Welcomes IR to Adastral Park

IR joins Innovation Martlesham, one of the world's leading tech hubs.

London, October 30th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, is delighted to join Innovation Martlesham located at...

• 1 MIN READ

IR Delivers Mission-Critical UC and Collaboration..

New Enhancements to IR Prognosis Ensures Service Providers Can Deliver the Ultimate UC Experience for Customers and End Users 

SYDNEY, October 9th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers,...

• 4 MIN READ

IR appoints Greg Clancy and Michael Tomkins to the..

SaaS Veterans to Help IR Deliver New and Innovative Solutions to Create Clarity and Insight for Connected Devices

SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact...

• 2 MIN READ

Out Loud: How to Achieve Your UC Operational Efficiency..

We examine the ways in which organisations can ensure their unified communication environments are as efficient as possible

• 3 MIN READ

IR’s Dave Murphy to speak at Cisco Live

Global UC Alliance Director to Discuss Optimization for Cisco UC

DENVER, June 07, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that Dave Murphy, Global UC Alliance Director at IR,...

• 2 MIN READ

IR Joins CenturyLink Marketplace Provider Program

Prognosis HeartBeat™ and StressTest™ Communications Experience Management Solutions Now Available to CenturyLink’s Cloud, Hosting and Network Customers

DENVER, January 16, 2018 – IR, the leading global provider of communications experience management solutions for unified...

• 2 MIN READ

IR recognizes Customer Innovation at its Second Annual IR..

Customer Award Winners Cut Troubleshooting Time in Half, Simplify Complexity with IR Prognosis

DENVER, November 02, 2017 – IR, the leading global provider of experience management solutions for unified communications, contact centers, and payments, today announced the winners of...

• 2 MIN READ

IR Launches next gen Prognosis UC Assessor as cloud-based..

Simplifies Network Assessment Setup and Management, Improving Microsoft Skype for Business Deployment Success

ORLANDO, Fla., September 25, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced...

• 3 MIN READ

Cisco selects IR Prognosis for inclusion in global price..

Prognosis Chosen for its Superior UC and Contact Center Experience Management Capabilities

SYDNEY, September 19, 2017 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that it entered an...

• 2 MIN READ

IR receives Avaya 2017 DevConnect select product program..

Avaya Recognizes IR for the Consistent Value its Experience Management Solutions Bring to Avaya Customers, Channels and Sales Teams

SYDNEY, August 07, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today...

• 2 MIN READ

IR more than doubles the number of Microsoft certified..

Adoption of Microsoft Skype for Business in the Enterprise as Part of Digital Transformation Initiatives Drives IR Partnerships

WASHINGTON, D.C., July 10, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers,...

• 3 MIN READ

Many of our experienced staff have been selected to participate in industry panels and are recognized as experts in their field. IR staff are always available to media and analysts for comment and interview.

Subscribe to our blog

Stay up to date with the latest
Communications, Payments and HP Nonstop
industry news and expert insights from IR.

We're committed to your privacy. IR uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy.