Zooming forward - IR announces support for Zoom
• 3 MIN READ
Want to learn more about IR's Solutions?
Endpoint Accountability: Monitoring Your UC Devices
Anyone in business knows that customers and clients, not to mention busy department heads can be ruthlessly unforgiving when it comes to bad communication experiences.
• 5 MIN READ
Simplified UCaaS management demands real-time intelligence
Flexibility is the priority for organisations that are deploying unified communications as-a-service (UCaaS) but...
• 4 MIN READ
When time is money, every second counts: Accelerate Data to..
Sydney, June 24, 2020 – IR, the leading global provider of experience management solutions for critical IT...
• 2 MIN READ
Data at the speed of light: IR’s next generation cloud..
Sydney, June 17, 2020 – IR, the leading global provider of experience management solutions for critical IT...
• 2 MIN READ
COVID-19 - Update for Customers
A message from John Ruthven, CEO and Managing Director
As the COVID-19 pandemic continues to evolve and impact the...
• 3 MIN READ
COVID-19 Response - IR's Commitment to Business Continuity
We would like to assure our customers and partners that we have a robust business continuity and disaster recovery plan in place, that may be activated in the event of a major business disruption, like those currently being experienced in response to the evolving Coronavirus...
• 2 MIN READ
Microsoft Teams insight is here
IR is pleased to announce that we are part of a select group of Microsoft partners chosen to participate in beta...
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IR closes record deal
MARKET ANNOUNCEMENT Continuous Disclosure Material Contract Disclosure: Largest deal in IR’s Corporate History
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IR Prognosis for UC Review: Performance Management at its..
Vendor-agnostic and rich with features, IR Prognosis is the solution you need to maintain top-notch communication performance.
We review a lot of products, but very few targets a market as specific as IR (or Integrated Research). The company started as a one-person operation in...
• 5 MIN READ
IR appoints Dave Siebert as Senior Vice President – Americas
Denver, October 2, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed Dave Siebert as Senior Vice President – Americas.
• 2 MIN READ
IR: Today’s Users are Suffering in Silence
In today’s modern workplace environment, we’re more reliant on collaboration tools than ever before. Streamlined apps for video, audio, and text-based communication help to keep in-office and remote workers on the same page, without the lag associated with email. However,...
• 5 MIN READ
Users of Communication and Collaboration Applications..
New research finds only 62% of users are satisfied
DENVER, September 11, 2019 – IR, the leading global provider of...
• 3 MIN READ
IR welcomes John Ruthven as CEO
Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief Executive Officer.
• 1 MIN READ
IR appoints Frank Hoekstra as Head of Europe
London / Düsseldorf, May 7, 2019 – IR, the leading global provider of experience management solutions for critical IT...
• 1 MIN READ
Q&A: How Avaya & Friends is helping partners grow
Avaya & Friends is an initiative that we’ve launched to draw attention to the amazing possibilities that are now open to our channel partners and customers as a result of our global alliance programmes. It’s an example of us making good on our promise to take an open standards...
• 5 MIN READ
Avaya and IR elevate alliance and expand availability of..
Additional IR products and services are now available
SYDNEY, January 15, 2019 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that through a new agreement for IR Prognosis for UC and Contact...
• 2 MIN READ
NetEnrich chooses IR Prognosis for real-time visibility and..
Technology Services Provider Better Manages its Clients’ Multi-Vendor Unified Communications Environments with IR Prognosis To Deliver Outcomes
DENVER, December 4th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and...
• 3 MIN READ
SOFTEL selects IR Prognosis to power managed services for..
IR Prognosis Optimizes UC and Collaboration for Leading Communications Service Providers, Ensuring Strict SLAs are Met
DENVER, November 27, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today...
• 3 MIN READ
BT Welcomes IR to Adastral Park
IR joins Innovation Martlesham, one of the world's leading tech hubs.
London, October 30th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, is delighted to join Innovation Martlesham located at...
• 1 MIN READ
IR Delivers Mission-Critical UC and Collaboration..
New Enhancements to IR Prognosis Ensures Service Providers Can Deliver the Ultimate UC Experience for Customers and End Users
SYDNEY, October 9th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers,...
• 4 MIN READ
IR appoints Greg Clancy and Michael Tomkins to the..
SaaS Veterans to Help IR Deliver New and Innovative Solutions to Create Clarity and Insight for Connected Devices
SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact...
• 2 MIN READ
Out Loud: How to Achieve Your UC Operational Efficiency..
We examine the ways in which organisations can ensure their unified communication environments are as efficient as possible
• 3 MIN READ
IR’s Dave Murphy to speak at Cisco Live
Global UC Alliance Director to Discuss Optimization for Cisco UC
DENVER, June 07, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that Dave Murphy, Global UC Alliance Director at IR,...
• 2 MIN READ
IR Joins CenturyLink Marketplace Provider Program
Prognosis HeartBeat™ and StressTest™ Communications Experience Management Solutions Now Available to CenturyLink’s Cloud, Hosting and Network Customers
DENVER, January 16, 2018 – IR, the leading global provider of communications experience management solutions for unified...
• 2 MIN READ
IR recognizes Customer Innovation at its Second Annual IR..
Customer Award Winners Cut Troubleshooting Time in Half, Simplify Complexity with IR Prognosis
DENVER, November 02, 2017 – IR, the leading global provider of experience management solutions for unified communications, contact centers, and payments, today announced the winners of...
• 2 MIN READ
IR Launches next gen Prognosis UC Assessor as cloud-based..
Simplifies Network Assessment Setup and Management, Improving Microsoft Skype for Business Deployment Success
ORLANDO, Fla., September 25, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced...
• 3 MIN READ
Cisco selects IR Prognosis for inclusion in global price..
Prognosis Chosen for its Superior UC and Contact Center Experience Management Capabilities
SYDNEY, September 19, 2017 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that it entered an...
• 2 MIN READ
IR receives Avaya 2017 DevConnect select product program..
Avaya Recognizes IR for the Consistent Value its Experience Management Solutions Bring to Avaya Customers, Channels and Sales Teams
SYDNEY, August 07, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today...
• 2 MIN READ
IR more than doubles the number of Microsoft certified..
Adoption of Microsoft Skype for Business in the Enterprise as Part of Digital Transformation Initiatives Drives IR Partnerships
WASHINGTON, D.C., July 10, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers,...
