Maximize your success by assessing your network prior to deployment, upgrading and migrating critical UC solutions across vendor platforms and between on-premises and cloud.
Operate and troubleshoot your entire multi-vendor UC systems and environment with confidence, improve IT efficiency, and earn users’ trust with a high quality experience.
Manage UC performance with a comprehensive set of troubleshooting capabilities that streamline troubleshooting and helps solve problems at the root cause.
UC environments are complex and often involve multi-vendor technology. As complexity increases, visibility is reduced. Troubleshooting becomes lengthy and difficult, and systems’ availability is harder to identify.
IR Prognosis reduces this complexity, helping you manage your communications ecosystems to make sure your business and your customers have the best experience possible.
Acknowledged by Gartner as a 'Cool Vendor', IR is a company that has developed truly innovative solutions in cloud computing, social, mobile, and information technologies. Prognosis makes what used to be time consuming or even impossible easy with the click of a button in a browser.
More than 1,000 organizations trust Prognosis to ensure critical systems deliver high availability and performance for millions of their customers across the globe.
Visualizing granular data helps voice teams troubleshoot issues and resolve incidents more efficiently. Prognosis provides proactive alerts that help prevent issues before they become system-affecting.
Prognosis provides clarity for network engineers to see exactly where the network could be impacting the voice ecosystem, reducing finger pointing between teams and helping them understand what the voice team is seeing.
Prognosis provides the details that give you insight into how environments are running. These insights assist in resolving issues that could be stopping a project completing on time. It helps you realize ROI on finished projects by clarifying how well a new function has been adopted and is being utilized.
Prognosis UC Assessor is an automated network readiness assessment and testing solution for Skype for Business that helps you ensure a positive user experience.
A fully integrated solution for monitoring, reporting and troubleshooting all aspects of Skype for Business to optimize overall performance.
Know when issues occur and resolve them before they become business affecting.
Become more efficient when resolving issues.
Gain insight to voice and data across network layers, routers, session border controllers over multi-vendor technologies, and applications. No probes needed to gain 360° visibility into UC and Contact Center ecosystems.
Allows fully customizable data visualizations. Your Data, Your Way – create dashboards and screens to visualize any information, including monitored systems, applications and relationships.
Provides the granular data, analysis and historical information to assist in root cause analysis. Collects deep metrics using a variety of non-intrusive methods.
Sends automated alerts to pro-actively monitor UC ecosystems, giving you unparalleled visibility, actionable insights, proactive notifications and root cause analysis.
Provides a performance management solution that shows the information required in the way that is most appropriate for the customer/user in a unified view.
Correlates historical and live in-flight call data and network performance to deliver a complete end-to-end view of your environment for a superior quality user experience.
Monitors all aspects of UC and Contact Center communications and interactions across network paths, hardware, SBCs, CTI, PBX, web services, applications and entire multi-vendor ecosystems.