Solutions for

• Managed Service Performance & SLA Compliance
• Enterprise Voice, Video and Collaboration Management
• Contact Center Management
• UC Network Performance Assessment
• Customer Experience Testing & Monitoring
• Call Recording Management & Compliance

Resources and Media

• blog

  The Top Trend in Digital Transformation (DX)

  This blog’s premise is UCC (Unified Communications and Collaboration)...

• blog

  Enterprise Connect 2019: Key Takeaways

  Anyone who's anyone in the unified communications and collaboration...

• blog

  How UCC Improves the Internal Customer Experience

  Know your customer(s)

  In 2018 I wrote about the usefulness of unified...

PRODUCTS

• Prognosis for Unified Communications
• Prognosis for Unified Communications (Service Provider Edition)
• UC Assessor
• Prognosis for Contact Center
• Prognosis StressTest
• Prognosis HeartBeat Testing
• Call Recording Assurance

SUPPORTED PLATFORMS

• Avaya
• Cisco
• Microsoft
• Session Border Controllers: AudioCodes, Ribbon, Cisco, Oracle, Avaya
• All supported platforms

Solutions For

• Retailers & Merchants
• Card Issuers/Banks
• Merchant Acquirers
• Transaction Banking & Real-Time Payments
• Payment Processors

Resources and Media

• blog

  The Future of Fintech

  Rapid technological innovation presents a myriad of opportunities....

• blog

  Bitcoin - a number guessing game

  As a keen observer of the cryptocurrency craze that's happened in...

• blog

  Top 10 Payment System Alerts Financial Institutions should Implement

  The typical financial institution has evolved over the years by...

Products

• Prognosis for Payments

Solutions for

• HPE NonStop Management

Resources and Media

• blog

  While HP removes boundaries for NonStop, Prognosis opens the gate

  Delegates have returned from the major NonStop community event in...

• blog

  Visualization is becoming even more important - NonStop going virtual and Prognosis will keep it real

  One of the major characteristics of Prognosis is its ability to...

• blog

  Unearthing Important Gems for NonStop Users

  Riding the interstate system back to Boulder, Colorado, after...

Products

• Prognosis for HPE NonStop

• Overview
• Group of Companies
• Leadership Team
• Board of Directors
• Corporate Governance
• Careers
• ASX Announcement

EVENTS

• IR Summit - London

  IR Summit is IR's official Prognosis users conference. The community...

• IR Summit - Frankfurt

  IR Summit is IR's official Prognosis users conference. The community...

• IR Summit - Denver

  IR Summit is IR's official Prognosis users conference. The community...

• All Events

NEWS

• IR appoints Frank Hoekstra as Head of Europe

  London / Düsseldorf, May 7, 2019 – IR, the leading global provider of...

• Avaya and IR elevate alliance and expand availability of Prognosis solution suite

  Additional IR products and services are now available

  SYDNEY, January...

• NetEnrich chooses IR Prognosis for real-time visibility and insight to power UC Managed Services

  Technology Services Provider Better Manages its Clients’ Multi-Vendor...

• All News

• GDPR
• Privacy Policy
• Terms of Use
• Partner Agreement
• Terms of Service
• EULA