IR Team

{"avatar":"https://www.ir.com/hubfs/ir_on_white_web.jpg","bio":"","cdnPurgeEmbargoTime":null,"cosObjectType":"BLOG_AUTHOR","created":1556235310797,"deletedAt":0,"displayName":"IR Team","email":"info@ir.com","facebook":"","fullName":"IR Team","gravatarUrl":"https://app.hubspot.com/settings/avatar/037866be6e03aa6514ba578ed66abacc","hasSocialProfiles":false,"id":9141313559,"label":"IR Team","language":null,"linkedin":"","name":"IR Team","portalId":4650107,"slug":"ir-media","translatedFromId":null,"translations":{},"twitter":"","twitterUsername":"","updated":1662949849106,"userId":null,"username":null,"website":""}
IR Team

Unravelling recurring UC&C issues

Customer calls keep dropping. There is a constant audio lag. The video is always grainy. That one meeting room where the screen never works. The...

Communications Blog

Troubleshooting Microsoft Teams calls that use Direct Routing

In the space of remote and digital work, Microsoft Teams is a leading platform for communication and collaboration in the workplace.

Communications Blog

Accelerating digital transformation: The key role of MSPs

In today's rapidly evolving business landscape, ongoing digital transformation is imperative for enterprises aiming to stay competitive.

Communications Blog

What does the evolved digital workplace look like?

The evolved digital workplace is one that is designed to support teams in their hybrid work environment – whether they chose to work from home or in...

Communications Blog

Why organizations should innovate the physical office

Hybrid working models present unique challenges for businesses, as the traditional ways of collaborating in person are no longer possible for many...

Communications Blog

Enhancing healthcare through optimized collaboration environments

Today, hospitals and health systems rely on collaboration and communication tools to support both clinical and business work, so it’s essential that...

Communications Blog

Optimize Your Communication and Collaboration Environments for Better Care

When hospitals and health systems invest in third-party performance management systems, they can ensure ongoing, connected communications – and...

Communications Blog

Leveraging a communication foundation for effective virtual care

Unified communication and collaboration (UCC) platforms can help healthcare organizations better manage outdated and disconnected communication...

Communications Blog

The benefits of unified communication and collaboration in healthcare

As healthcare organizations have expanded their use of remote and hybrid communication platforms, having a unified communication and collaboration...

Communications Blog

Webinar: Hybrid Working and the Voice of the Employee

In our recent IR webinar, Hybrid Working - Voice of the Employee, hosted by Chief Marketing Officer Stu Matthewman, with People and Culture...

Communications Blog

Supporting BYOD in the hybrid workplace

As organizations worldwide settle into their respective hybrid working game-plans, the unfamiliar is becoming the accepted.

Communications Blog

The growth of MSPs in Europe: Trends and Challenges

With remote working reaching new heights globally, and the rise of cloud diversification, IT Managed Service Providers are in high demand.

Communications Blog

Future healthcare technology that will change the world

The world’s most influential 4-day technology trade show, CES 2023 ended on January 8th. This year, the theme of the event was Human Security For All...

Communications Blog

Digital Transformation: What it means in the Digital Age

All businesses, from large enterprises to small ones have one common goal - to turn a profitable operation. In the business world of today, digital...

Communications Blog

Instant UC&C Analytics Explained: The Importance of Real-Time Performance

The days of businesses using reports (looking to the past), rather than real time data analytics to manage the performance of their unified...

Communications Blog

Importance of monitoring transaction flows and impact on liquidity management for high value payments

We all know the old saying “money makes the world go round”, but money can only do that in a liquid sate. Liquidity refers to how easily an asset...

Payments Blog

Empowering merchants with the payments data they need

Merchants are pulling every lever to generate additional revenue within an increasingly competitive landscape. While numerous offerings promise...

Payments Blog

Webinar: Payments Analytics and Improving the Merchant Experience

In a recent webinar hosted by Anna Byrne, Head of Marketing at IR, and Kevin Johnson, VP of Sales for IR Transact, we discussed how payment analytics...

Payments Blog

The Payments Ecosystem: What To Expect From A Changing Payments Industry

According to the 2022 Global Payments Report by Worldpay, "The traditional lines between banking, payments and commerce have all but dissolved. The...

Payments Blog

Navigate UC&C Challenges with IR’s Collab Compass

  • The tool aids organizations to streamline their Unified Communications and Collaboration (UC&C) environments by providing deep insights.

Sydney,...

IR News

New Research: UC&C Monitoring can Ease IT Burden and cut Costs

  • Spiraling operational and productivity costs can be reduced by proactively monitoring the Unified Communications and Collaboration (UC&C)...

IR News

IR Empowers HPE NonStop Customers with Business Insight

  • This add-on feature enables data access to teams beyond the core NonStop team in large enterprises.

Sydney, June 20, 2023 – IR (ASX:IRI), a...

IR News

IR Streamlines Alerts Management with ServiceNow Integration

  • This benefits IT teams to manage alerts and tickets from a single platform.

Sydney, May 31, 2023 – IR (ASX:IRI), a leading provider of global...

IR News

Too Many Tools Killing IT Productivity

  • Research conducted by IR spotlights the time wasted by IT teams working across multiple unified communications and collaboration (UC&C) devices and...

IR News

25% of IT Practitioners Waste 1 day Each Week on Needless UC&C Tasks

  • Research conducted by IR highlights the challenges IT teams face when dealing with evolving unified communications and collaboration (UC&C)...

IR News

IR Collaborate Supports Ribbon Core Session Border Controllers

  • This enhancement provides added end-to-end visibility for multiple communication systems.

Sydney, March 22, 2023– IR(ASX:IRI), a leading global...

IR News

IR Enables Cloud Migration for 18,000 Contact Center Agents

  • IR’s customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms.

Sydney, March 15, 2023 – IR ...

IR News

IR expands strategic partnership with LANcom in Taiwan

  • The expanded partnership provides LANcom customers with enhanced collaboration solutions and experience management capabilities.

Sydney, January...

IR News

IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification

  • The certification was achieved through a formal quality system audit conducted by an accredited external organization

Sydney, December 14, 2022 –...

IR News

Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace

  • IR and Ecosystm research indicates organizations are ensuring their hybrid workplace strategies are flexible and fit for purpose

Sydney, October...

IR News

35% of Employees Cite Poor Connectivity and Network Issues as Ongoing Hindrances When Working From Home

  • Even after working from home for two years, not all employees have the best tech experience as per an IR and Ecosystm research

Sydney, October 5,...

IR News

IR Joins Zoom ISV Partner Program to Enhance Collaboration Experience

  • The association benefits large enterprises that need added visibility and detailed insights into their communications and collaboration ecosystem.

IR News

ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring

SYDNEY, July 21, 2022 ACI Worldwide (NASDAQ: ACIW), the global leader in mission-critical, real-time payments software, today announced that IR ...

IR News

43% of Tech Teams are Scaling up Technology with Managed Service Providers to Support Hybrid Work Environments

• The shift in tech teams’ priorities is driving engagements for Managed Service Providers.

IR News

IR and Ecosystm Research Indicates that 75% of Employees want to be in the Office in 2022

• IR commissioned a research report with Ecosystm on the changing dynamics of the workplace.

IR News

IR Appoints Katrina Small as Chief People Officer

Sydney, June 2, 2022 – IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT...

IR News

IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks

• The solution monitors connections between Session Border Controllers (SBCs) and Microsoft Teams Direct Routing.

IR News

IR’s Real-Time Payments product to power organizations’ financial and business efficiencies

  • The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional data patterns.
  • Banks...

IR News

IR Appoints Stuart Matthewman as Chief Marketing Officer

Sydney, March 9, 2022 – IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration,...

IR News

IR launches remote monitoring and management solution for collaboration spaces

Key takeaways:

IR News

IR’s Strong Security Practices Validated with SOC 2 Type I Certification

Key takeaways:

IR News

IR Collaborate Now Certified in the ServiceNow Store

SYDNEY,  30 November 2021— IR (ASX:IRI), the leading global provider of experience management solutions for critical communication and collaboration,...

IR News

IR Announces Product Strategy to Grow Share of $1.2 billion Market

Key takeaways:

IR News

IR’s Annual Conference to feature Gartner and Celent - Agenda Out Now

Key takeaways:

  • IR has announced the full agenda for their annual conference,IR Connect, which will feature sessions from senior analysts at Gartner...

IR News

Reaching new heights: IR launches new solution for High Value Payments

Key takeaways:

  • IR has launched a High Value Payments product offering under the IR Transact solution suite, purpose built to provide complete...

IR News

IR and Jabra partner to enhance ear-to-ear experience

Key takeaways:

  • IR and Jabra have partnered to combine their unique expertise in UC & Collaboration to improve experience management capabilities in...

IR News

IR Collaborate adds over 200,000 new managed users

Key takeaways:

  • More than 200,000 new users managed by IR Collaborate since 1 July 2021.
  • Managed user growth is driven by significant product...

IR News

IR's Annual Conference Returns for 2021 - Registrations Now Open

Key takeaways:

  • IR has announced the return of their annual conference, IR Connect, on Thursday 21st October 2021.
  • The IR Connect agenda will feature...

IR News

IR Launches Exclusive Cisco Prime Migration Deal

Key takeaways:

  • Cisco Prime Collaboration Assurance (PCA) will be end-of-sale in October 2021.
  • As part of Cisco SolutionsPlus, IR has an exclusive...

IR News

IR joins ServiceNow Technology Partner Program

Key takeaways:

  • IR has joined the ServiceNow Partner Program as a Technology Partner.
  • IR Collaborate will provide integration into ServiceNow to...

IR News

ACI Worldwide Unlocks Merchant Insights and Enhances Real-Time Transaction Visibility with IR

Cloud-based IR Transact solution helps retailers optimize conversion rates with enriched transaction insights

Key takeaways:

IR News

IR expands Cisco portfolio with new support for Webex Meetings

Key takeaways:

  • IR Collaborate now supports Webex Meetings by Cisco alongside existing Cisco on-premises voice and video solutions in an industry...

IR News

IR expands Teams and Zoom solution with extended cloud alarms

Key takeaways:

  • IR releases enhanced support for Microsoft Teams and Zoom as part of the IR Collaborate suite of solutions with extended cloud alarms.

IR News

BT Selects IR’s Experience Management Solution for Digital Workplace Portfolio

Key takeaways:

  • IR has been selected to monitor and manage user experience for Unified Communications delivered to multinational customers from BT’s...

IR News

Introducing EQ360: Delivering quality experiences

Key takeaways:

  • IR releases enhanced support for Microsoft Teams and Zoom as part of the IR Collaborate suite of solutions with Experience Quality...

IR News

IR Collaborate Zooms into App Marketplace

Key takeaways:

  • IR Collaborate experience management solutions for Zoom and Zoom Phone are now listed in the Zoom App Marketplace.
  • More people can...

IR News

Zooming forward - IR announces support for Zoom

Key takeaways:

  • IR Collaborate suite of solutions now includes support for Zoom.
  • Key capabilities include real-time user experience management,...

IR News

A holiday message from the IR Tribe

A message from John Ruthven, CEO, IR

IR News

Team up - IR launches support for Microsoft Teams

Key takeaways:

  • IR’s Collaborate suite of solutions now includes support for Microsoft Teams, uniquely available as a cloud service or for...

IR News

IR launches new solution brands

Key takeaways:

  • IR introduces new solution brands; IR Collaborate, IR Transact and IR Infrastructure.
  • Powered by the Prognosis platform.
  • New brand...

IR News

Accelerate Data to Actionable Insight with Payments Analytics

Sydney, June 24, 2020 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and...

IR News

Data at the speed of light: IR’s next generation cloud platform

Sydney, June 17, 2020 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and...

IR News

COVID-19 - Update for Customers

A message from John Ruthven, CEO and Managing Director

As the COVID-19 pandemic continues to evolve and impact the global population, I wanted to...

IR News

COVID-19 Response - IR's Commitment to Business Continuity

We would like to assure our customers and partners that we have a robust business continuity and disaster recovery plan in place, that may be activated in the event of a major business disruption, like those currently being experienced in response to the evolving Coronavirus crisis.

IR News

Microsoft Teams insight is here

IR is pleased to announce that we are part of a select group of Microsoft partners chosen to participate in beta testing a new Microsoft Teams API...

IR News

IR closes record deal

MARKET ANNOUNCEMENT Continuous Disclosure Material Contract Disclosure: Largest deal in IR’s Corporate History

IR News

IR Prognosis for UC Review: Performance Management at its Best

Vendor-agnostic and rich with features, IR Prognosis is the solution you need to maintain top-notch communication performance.

We review a lot of products, but very few targets a market as specific as IR (or Integrated Research). The company started as a one-person operation in 1988, enabling fault-resilience for mission-critical computing systems. In the last half-decade, it has grown steadily to become an award-winning monitoring solutions...

IR News

IR appoints Dave Siebert as Senior Vice President – Americas

Denver, October 2, 2019IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed Dave Siebert as Senior Vice President – Americas.

IR News

IR: Today’s Users are Suffering in Silence

In today’s modern workplace environment, we’re more reliant on collaboration tools than ever before. Streamlined apps for video, audio, and text-based communication help to keep in-office and remote workers on the same page, without the lag associated with email. However, according to the latest study commissioned by IR from leading market research company GfK (Growth from Knowledge), there’s still room for improvement.

IR News

Users of Communication and Collaboration Applications Suffering in Silence

New research finds only 62% of users are satisfied

DENVER, September 11, 2019 – IR, the leading global provider of experience management solutions...

IR News

IR welcomes John Ruthven as CEO

Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief Executive Officer.

IR News

IR appoints Frank Hoekstra as Head of Europe

London / Düsseldorf, May 7, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and...

IR News

Q&A: How Avaya & Friends is helping partners grow

Avaya & Friends is an initiative that we’ve launched to draw attention to the amazing possibilities that are now open to our channel partners and customers as a result of our global alliance programmes. It’s an example of us making good on our promise to take an open standards approach to business. Through the programmes underneath the Avaya & Friends umbrella, we’ve enabled the creation of cutting-edge solutions built on the Avaya...

IR News

Avaya and IR elevate alliance and expand Prognosis solution suite

Additional IR products and services are now available

SYDNEY, January 15, 2019 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that through a new agreement for IR Prognosis for UC and Contact Center, Avaya and IR are expanding the market for sales through the Avaya Select Product Program. Avaya customers can now acquire IR’s line of products and services through...

IR News

NetEnrich chooses IR Prognosis for real-time visibility and insight to power UC Managed Services

Technology Services Provider Better Manages its Clients’ Multi-Vendor Unified Communications Environments with IR Prognosis To Deliver Outcomes

DENVER, December 4th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that NetEnrich, a technology enabled IT operations and infrastructure provider, has selected IR Prognosis for UC to proactively monitor and...

IR News

SOFTEL selects IR Prognosis to power managed services for Skype for Business & Microsoft Teams

IR Prognosis Optimizes UC and Collaboration for Leading Communications Service Providers, Ensuring Strict SLAs are Met

DENVER, November 27, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that SOFTEL Communications, a Service Provider for UC and contact centers, has chosen IR Prognosis for UC to enhance its managed service offerings for Microsoft...

IR News

BT Welcomes IR to Adastral Park

IR joins Innovation Martlesham, one of the world's leading tech hubs.

London, October 30th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, is delighted to join Innovation Martlesham located at Adastral Park in the UK, one of the world’s famous telecoms and computing addresses. Innovation Martlesham is a ‘collaborative ecosystem’ created by a cluster of 100 high-tech...

IR News

IR Delivers Critical UC&C Performance Management to Service Providers

New Enhancements to IR Prognosis Ensures Service Providers Can Deliver the Ultimate UC Experience for Customers and End Users 

SYDNEY, October 9th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today  announced that IR Prognosis for UC now features enhancements that will better help Service Providers deliver greater service assurance. These new features include...

IR News

IR appoints Greg Clancy and Michael Tomkins to the leadership team

SaaS Veterans to Help IR Deliver New and Innovative Solutions to Create Clarity and Insight for Connected Devices

SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact centers and IT infrastructure, today announced that they have added two new hires to the leadership team: Greg Clancy as Chief Product Officer, and Michael Tomkins as Head...

IR News

Out Loud: How to Achieve Your UC Operational Efficiency Goals

We examine the ways in which organisations can ensure their unified communication environments are as efficient as possible

IR News

IR’s Dave Murphy to speak at Cisco Live

Global UC Alliance Director to Discuss Optimization for Cisco UC

DENVER, June 07, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that Dave Murphy, Global UC Alliance Director at IR, will be speaking on the topic of “Optimizing Cisco UC with Experience Management” at Cisco Live, on Monday, June 11 at 12:50 p.m.

IR News

IR Joins CenturyLink Marketplace Provider Program

Prognosis HeartBeat™ and StressTest™ Communications Experience Management Solutions Now Available to CenturyLink’s Cloud, Hosting and Network Customers

DENVER, January 16, 2018 – IR, the leading global provider of communications experience management solutions for unified communications (UC) and contact centers, today announced its participation in the CenturyLink Marketplace Provider Program. Through the program, CenturyLink customers now have...

IR News

IR recognizes Customer Innovation at Second Annual IR Prognosis Summit

Customer Award Winners Cut Troubleshooting Time in Half, Simplify Complexity with IR Prognosis

DENVER, November 02, 2017 – IR, the leading global provider of experience management solutions for unified communications, contact centers, and payments, today announced the winners of its Prognosis Awards. The awards, which were presented recently at IR Prognosis Summit 2017, recognize and honor companies and individuals who are at the forefront of...

IR News

IR Launches next gen Prognosis UC Assessor as cloud-based service; Adds support for Microsoft Teams

Simplifies Network Assessment Setup and Management, Improving Microsoft Skype for Business Deployment Success

ORLANDO, Fla., September 25, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced its automated unified communications (UC) network assessment and testing solution, IR Prognosis UC Assessor, is now delivered as a cloud-based service. Certified by...

IR News

Cisco selects IR Prognosis for inclusion in global price list

Prognosis Chosen for its Superior UC and Contact Center Experience Management Capabilities

SYDNEY, September 19, 2017 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that it entered an agreement with Cisco to join its SolutionsPlus Program. The agreement will enable a streamlined ordering process for IR Prognosis solutions through the Cisco Global Price...

IR News

IR receives Avaya 2017 DevConnect select product program award

Avaya Recognizes IR for the Consistent Value its Experience Management Solutions Bring to Avaya Customers, Channels and Sales Teams

SYDNEY, August 07, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that the company has received the DevConnect Select Product Program Excellence Award for 2017. Avaya recognized IR, a leading Select Product Program provider,...

IR News

IR more than doubles the number of Microsoft certified partners in its global partner program

Adoption of Microsoft Skype for Business in the Enterprise as Part of Digital Transformation Initiatives Drives IR Partnerships

WASHINGTON, D.C., July 10, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that 64 Microsoft certified partners worldwide have now joined the IR global partner program. These included 39 newly signed partnerships over the past year...

IR News

Real-Time Payments: Roundtable Discussion

Real-Time payments are at the heart of the change in the payments industry. The implementation of the National Payments System Strategy (NPSS) by the Central Bank of UAE (CBUAE) will result in greater efficiency of the entire payment ecosystem.

Transact ETA 2022

Powered by Electronic Transactions Association (ETA), the world’s largest payments industry trade group, TRANSACT is where financial institutions,...

Optimizing Costs with Payment Analytics & Monitoring Tools

Join us for an insightful webinar on "Optimizing Costs with Payment Analytics & Monitoring Tools," where we explore the critical role of effective...

Webinars

The 2024 Payments Glacier

Venture into the heart of the payments industry, a colossal yet gradual force, in our webinar as we dissect the nuanced shifts and seismic changes...

Webinars

Drawing a Line in 2024 Collaboration Sand

Join us for a thought-provoking webinar as we explore the aftermath of the swirling winds of change that have transformed industries in recent years....

Webinars

MSP Challenges - Actionable Insights with HCL

Embark on a journey into the dynamic realm of Managed Service Providers (MSPs) in our upcoming webinar. This discussion serves as a foundation for...

Webinars

Five Tips to Maximize Contact Center Performance and Increase Holiday Sales

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Monitoreo en Tiempo Real de Cajeros Automáticos

¿Se ha preguntado alguna vez por qué su institución financiera necesita un software de monitoreo de cajeros automáticos? ¿O cómo el cajero automático...

Webinars

How to Successfully Manage Hybrid UC

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Efficient IT Operations for MSP Success

Step into the future of MSP excellence with our webinar, "Efficient IT Operation for MSP Success" We're demystifying the cloud, unveiling...

Webinars

Impacts of ACH shift to real-time payments

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

How to streamline your IT operations

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Troubleshooting Microsoft Teams Calls that use Direct Routing

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Optimizing SLA Management for High-Value Payments

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

The IT Time Crunch

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Steps to Manage a Highly Distributed and Collaborative Enterprise

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

No time for downtime: Fixing network packet loss

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

ISO20022: Crunch time for the Eurosystem

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

How to monitor the health of your high value transactions

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Network Outages: How much does it cost your business

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

2023 Payment Trends Uncovered

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

The 2023 Crystal Ball for Collaboration

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Assure Your Real-Time Payments Success

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

ISO 20022: A global shift in the payments industry

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

The Hybrid Workplace Evolution

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Real Time Payments: A Global Perspective

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Webinar - Microsoft Teams and Real Time Visibility

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Hybrid Working - Voice of the Employee

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Deminar - Making license management easy for Service Providers

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Webinar - Why Should Banks Monitor High Value Payments

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Deminar - Testing your video collaboration tools: how to

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Webinar - Ecosystm Building an Agile Work from Anywhere Model

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Deminar - Visualizing the Hybrid Worker Experience

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Payment Analytics - Improving Customer Experience

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Creating great experiences in the hybrid workplace

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Webinar - Real Time Payments: A Global Perspective

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Webinar - Microsoft Teams Reporting in Hybrid World

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Top 5 Payment Trends Shaping 2022

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Introducing Collaboration Space Management

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

2022 Trends: Communication and Collaboration

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Collaboration Cafe: How to Hybrid

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Cisco Prime and Control Hub v IR Collaborate

Webinars

Collaboration Cafe: Don't let hybrid work be a culture killer

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Collaboration Cafe: How to Hybrid

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Simplifying Complexity - Using Payments Data for Insights

Webinars

Simplifying Service Assurance for Service Providers

Webinars

Switching from Cisco Prime

Webinars

Quality Cloud Migrations for Microsoft Teams

Webinars

IR Collaborate Demo [Aug 2021]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

The End of Cisco Prime & What it Means - July 2021

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Cisco Webex and IR Collaborate - Live Deminar [Jun 2021]

Webinars

How Technology is shaping the digital workplace & the impact on user experience

Webinars

3 Reasons why you need IR Collaborate

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

The End of Cisco Prime & What it Means

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Optimizing Zoom for Service Providers

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

4 Keys to Zoom Security webinar | IR

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Achieve success for Avaya UC & CC with IR Collaborate - Be Empowered

Webinars

Crush your Skype for Business Online migration to Microsoft Teams

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

IR Collaborate Live Demo [Apr 2021]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Microsoft Teams Direct Routing: Getting the most from your Teams deployment

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Strategies for Banking & Payments Success in 2021

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Deliver Mission Critical Communications for Cisco

null

Webinars

IR Collaborate Live Demo [Mar 2021]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

HCL & IR: The Future of Digital Workplace

This webinar helps technology and business leaders formalize a plan that fosters business growth, improves employee experience (EX) to enable...

Webinars

IR Transact Live Demo [Jan 2021]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

IR Collaborate Live Demo [Dec 2020]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Microsoft Teams: Simplify Complexity. Deliver a Great Experience.

Webinars

IR Collaborate Live Demo [Nov 2020]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

Webinars

Mission Critical: UCC in 2021 For Financial Services

Webinars

IR Live: MS Teams & Zoom | Cloud & Hybrid | Optimize Remote Collaboration

In the first IR Live we speak with Kevin Ryder, Chief Product and Marketing Officer to get his thoughts on:

  • The impact IT Teams have felt with the...

Webinars

Critical Metrics UC & Contact Center Leaders Focus on for KPI Achievement

Managing the performance of unified communications and contact centers is a demanding and complex job. Leaders rely on a set of critical metrics to...

Webinars