IR News

IR launches new solution brands

Key takeaways:

News • 20 Oct 2020

Team up - IR launches support for Microsoft Teams

Key takeaways:

News • 22 Oct 2020

Endpoint Accountability: Monitoring Your UC Devices

Anyone in business knows that customers and clients, not to mention busy department heads can be ruthlessly unforgiving when it comes to bad communication experiences.

News • 29 Sep 2020

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Simplified UCaaS management demands real-time intelligence

Flexibility is the priority for organisations that are deploying unified communications as-a-service (UCaaS) but...

News • 26 Aug 2020

When time is money, every second counts: Accelerate Data to..

Sydney, June 24, 2020 – IR, the leading global provider of experience management solutions for critical IT...

News • 24 Jun 2020

Data at the speed of light: IR’s next generation cloud..

Sydney, June 17, 2020 – IR, the leading global provider of experience management solutions for critical IT...

News • 17 Jun 2020

COVID-19 - Update for Customers

A message from John Ruthven, CEO and Managing Director

As the COVID-19 pandemic continues to evolve and impact the...

News • 18 Mar 2020

COVID-19 Response - IR's Commitment to Business Continuity

We would like to assure our customers and partners that we have a robust business continuity and disaster recovery plan in place, that may be activated in the event of a major business disruption, like those currently being experienced in response to the evolving Coronavirus...

News • 18 Mar 2020

Microsoft Teams insight is here

IR is pleased to announce that we are part of a select group of Microsoft partners chosen to participate in beta...

News • 17 Mar 2020

IR closes record deal

MARKET ANNOUNCEMENT Continuous Disclosure Material Contract Disclosure: Largest deal in IR’s Corporate History

News • 12 Mar 2020

IR Prognosis for UC Review: Performance Management at its..

Vendor-agnostic and rich with features, IR Prognosis is the solution you need to maintain top-notch communication performance.

We review a lot of products, but very few targets a market as specific as IR (or Integrated Research). The company started as a one-person operation in...

News • 09 Oct 2019

IR appoints Dave Siebert as Senior Vice President – Americas

Denver, October 2, 2019IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed Dave Siebert as Senior Vice President – Americas.

News • 02 Oct 2019

IR: Today’s Users are Suffering in Silence

In today’s modern workplace environment, we’re more reliant on collaboration tools than ever before. Streamlined apps for video, audio, and text-based communication help to keep in-office and remote workers on the same page, without the lag associated with email. However,...

News • 12 Sep 2019

Users of Communication and Collaboration Applications..

New research finds only 62% of users are satisfied

DENVER, September 11, 2019 – IR, the leading global provider of...

News • 11 Sep 2019

IR welcomes John Ruthven as CEO

Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief Executive Officer.

News • 12 Aug 2019

IR appoints Frank Hoekstra as Head of Europe

London / Düsseldorf, May 7, 2019 – IR, the leading global provider of experience management solutions for critical IT...

News • 07 May 2019

Q&A: How Avaya & Friends is helping partners grow

Avaya & Friends is an initiative that we’ve launched to draw attention to the amazing possibilities that are now open to our channel partners and customers as a result of our global alliance programmes. It’s an example of us making good on our promise to take an open standards...

News • 13 Feb 2019

Avaya and IR elevate alliance and expand availability of..

Additional IR products and services are now available

SYDNEY, January 15, 2019 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that through a new agreement for IR Prognosis for UC and Contact...

News • 15 Jan 2019

NetEnrich chooses IR Prognosis for real-time visibility and..

Technology Services Provider Better Manages its Clients’ Multi-Vendor Unified Communications Environments with IR Prognosis To Deliver Outcomes

DENVER, December 4th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and...

News • 04 Dec 2018

SOFTEL selects IR Prognosis to power managed services for..

IR Prognosis Optimizes UC and Collaboration for Leading Communications Service Providers, Ensuring Strict SLAs are Met

DENVER, November 27, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today...

News • 27 Nov 2018

BT Welcomes IR to Adastral Park

IR joins Innovation Martlesham, one of the world's leading tech hubs.

London, October 30th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, is delighted to join Innovation Martlesham located at...

News • 31 Oct 2018

IR Delivers Mission-Critical UC and Collaboration..

New Enhancements to IR Prognosis Ensures Service Providers Can Deliver the Ultimate UC Experience for Customers and End Users 

SYDNEY, October 9th, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers,...

News • 09 Oct 2018

IR appoints Greg Clancy and Michael Tomkins to the..

SaaS Veterans to Help IR Deliver New and Innovative Solutions to Create Clarity and Insight for Connected Devices

SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact...

News • 02 Oct 2018

Out Loud: How to Achieve Your UC Operational Efficiency..

We examine the ways in which organisations can ensure their unified communication environments are as efficient as possible

News • 04 Aug 2018

IR’s Dave Murphy to speak at Cisco Live

Global UC Alliance Director to Discuss Optimization for Cisco UC

DENVER, June 07, 2018 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that Dave Murphy, Global UC Alliance Director at IR,...

News • 07 Jun 2018

IR Joins CenturyLink Marketplace Provider Program

Prognosis HeartBeat™ and StressTest™ Communications Experience Management Solutions Now Available to CenturyLink’s Cloud, Hosting and Network Customers

DENVER, January 16, 2018 – IR, the leading global provider of communications experience management solutions for unified...

News • 16 Jan 2018

IR recognizes Customer Innovation at its Second Annual IR..

Customer Award Winners Cut Troubleshooting Time in Half, Simplify Complexity with IR Prognosis

DENVER, November 02, 2017 – IR, the leading global provider of experience management solutions for unified communications, contact centers, and payments, today announced the winners of...

News • 02 Nov 2017

IR Launches next gen Prognosis UC Assessor as cloud-based..

Simplifies Network Assessment Setup and Management, Improving Microsoft Skype for Business Deployment Success

ORLANDO, Fla., September 25, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced...

News • 25 Sep 2017

Cisco selects IR Prognosis for inclusion in global price..

Prognosis Chosen for its Superior UC and Contact Center Experience Management Capabilities

SYDNEY, September 19, 2017 – IR, the leading global provider of experience management solutions for unified communications (UC) and contact centers, today announced that it entered an...

News • 19 Sep 2017

IR receives Avaya 2017 DevConnect select product program..

Avaya Recognizes IR for the Consistent Value its Experience Management Solutions Bring to Avaya Customers, Channels and Sales Teams

SYDNEY, August 07, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today...

News • 07 Aug 2017

IR more than doubles the number of Microsoft certified..

Adoption of Microsoft Skype for Business in the Enterprise as Part of Digital Transformation Initiatives Drives IR Partnerships

WASHINGTON, D.C., July 10, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers,...

News • 10 Jul 2017

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