Communications Blog • 4 MIN READ

What does the evolved digital workplace look like?

IR Team

Written by IR Team

The evolved digital workplace is one that is designed to support teams in their hybrid work environment – whether they chose to work from home or in the office.

Ultimately, the goal is to make working from any location more efficient and enjoyable, limiting downtime and boosting productivity.

The ultimate collaboration space set up

Collaboration spaces, like conference, meeting, and huddle rooms, play an integral role in fostering a successful and thriving hybrid workplace in the physical office. These spaces are important for allowing teams to stay in sync, communicate effectively, and share ideas.

In order to ensure these spaces are valuable, organizations should consider their specific operational and technology needs and invest in solutions that are tailored to their specific requirements.

Take a look at the floor plan below as an example. You’ll see there are a number of different rooms and zones set up to accommodate different work requirements and styles.

There are quiet and personal spaces filled with plants for a home like experience, and board rooms and huddle rooms designed with high audio and acoustic features for optimum collaboration in a hybrid set up.

This dynamic layout allows for video and digital tools to be integrated and seamlessly connect from working from home one day, to working in the office the next.

Evolved digital workplace-1

What happens when hybrid work doesn't work?

Hybrid work can be a great way to bring people together from all over the world, but it also has its own set of challenges. When hybrid work isn't working, it can be due to a lack of communication, technology problems, and people not feeling connected.

To help ensure the success of hybrid work, it is important to have reliable and up-to-date technology, clear communication channels, and to create a sense of community.

Additionally, it is important to provide people with the tools and resources that they need to be successful, as well as give them the space to ask questions and provide feedback. With the right resources and support, hybrid work environments can be productive and successful.

Successful collaboration relies on quality of sound, connection, and video. You need to understand when and how the tools in your collaboration spaces are being used, in order to most effectively support and manage them, and create a seamless, cohesive collaboration experience for all users.

The best way to achieve this is with proactive monitoring and remote management of all conferencing-enabled collaboration spaces from a single solution.

Why monitoring is vital to the future workplace

Network issues, problems with devices, video conferencing systems, digital tools and communication platforms are bound to happen.

As the hybrid working ecosystem continues to constantly evolve, this underscores the need to monitor, as well as gather data and insights so that organizations can prepare for, and quickly respond to, any crises.

There are four key considerations that IT leaders need to address when monitoring their organizations unified communications and collaboration ecosystem:

  1. Understand which devices are not performing at optimum levels
  2. Alert the correct people if there are vulnerabilities likely to arise from any platform
  3. Report statistics like room occupancy and space utilization to meet health and safety protocols
  4. Ensure that systems are constantly updated to prevent software issues.

Monitoring is essential for the success of the hybrid workplace. With all the complexities of the digital environment, it is important for organizations to have visibility into their digital systems and tools to identify and address any issues quickly and effectively.

By doing this, organizations can ensure a safe, secure and productive hybrid workplace.

To learn more about what the evolved digital workplace looks like, download our eBook: Your Ultimate Guide to Future-proofing the Hybrid Workplace 2.0

Topics: Multi-Technology Communications Customer experience Collaborate Hybrid workplace

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