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RemoteInsight Overview

IR Team

Written by IR Team

RemoteInsight - Remote workforce experience management

RemoteInsight is a remote digital experience management solution, available as part of IR Collaborate.

Here is an overview of the product, highlighting some use cases that showcase how RemoteInsight goes beyond detecting IF a remote user is experiencing a problem and can tell you WHAT the problem is, troubleshoot the specific fault, and provide a resolution.

Topics: Customer experience Performance management Contact Center Collaborate Digital Workplace User experience

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