Taking proactive performance management to the next level

IR Team

Written by IR Team

Our client lacked the granularity of data or the long-term analytics of merchant performance to be able to recognize changes and patterns associated with specific merchants, so problem-solving was reactive rather than proactive. With their existing solutions overstretched and becoming redundant, we replaced them with the IR Transact Card Payments solution.

An immediate (real-time) and holistic view of all data enables our client to analyze information delivered at will. As well as solving all their challenges, our solutions have enabled a more efficient utilization of staff resources.

Our client is a global leader in financial services, managing $2.6T in client assets, and has been an IR customer since 1995.

Topics: Banking Finance Payment processing Case Study ACI Video Transact