5 priorities for business leaders in a hybrid working world
Over the last 2 years we have experienced major workplace disruption. According to a 2020 McKinsey survey of senior business executives around the...
Communications Blog
UC&C: The future of the banking and finance industry
Financial services and banking institutions have been traditionally slow to adopt new technology. But due to the widespread increase in adoption of...
Communications Blog
The hybrid reality: Enabling cloud collaboration for the digital future
Businesses have been on the hybrid path for more than a decade, grappling with which parts of their unified communication and collaboration (UCC)...
Communications Blog
Returning to work: The new new normal
With many countries now taking their first tentative steps towards recovery from COVID-19, some organizations are testing the water by gradually...
Communications Blog
Setting the Linchpins of Digital Transformation
Today's businesses are chasing startups born in the cloud in their digital transformation efforts. They want to operate with the agility of new...
Communications Blog
6 Habits Everyone Adopting Collaboration Tools Should Follow
UC and collaboration tools like Skype, Slack, Microsoft Teams, Cisco Webex Teams, Google Hangouts and Workplace by Facebook are all mechanisms powering more efficient working practices. When they're used right, these tools can bring greater productivity, quicker knowledge transfer, stronger teams, and happier employees.
Communications Blog
UC Trends for 2018
The unified communications (UC) market made huge strides in 2017, with UC deployments powering the digital transformation initiatives within many modern enterprises, and radically improving the way that business professionals communicate. So what new innovations and developments can we expect for the coming year? Here are eight trends that will define the UC market in 2018.
Communications Blog
8 Ways to Tap into the Power of Optimized UC
You don't have to move mountains to optimize your UC. Small changes can make a big difference. Consider your UC optimization potential in three veins: people, technology & process.
Communications Blog
Turning UC Insights into Golden Nuggets
Too often insights get overlooked. We look to reports and analytics for answers, forgetting they are garnered when we dig a step deeper into the analytics – the insights are the answers we seek. Think of it as a funnel; at the top sits a mass of data, we make sense of data through reports. Then a layer of analytics starts to identify the good stuff; the stuff that raises eyebrows and questions. Delving deeper gives you answers and information...
Communications Blog
Are we any Closer to Self-healing Communications Systems?
I belong to an amateur soccer club that could raise enough funds to purchase Automated External Defibrillators (AED's) for all its teams that compete in the Over 35's Leagues. For those not familiar with an AED, it's a portable electronic device that can be used to treat cardiac arrest for heart attack victims. I recently attended a training session on how to use the AED and was impressed by the way it provides prescriptive verbal instructions...
Communications Blog
Achieving Operational Efficiency Goals in UC
Spending all your energy and time in the workplace on today's task of busyness will not drive your organization, department, or career forward. Spinning plates isn't progressive.
