Webinars • Oct 19, 2021 • 30 MIN PLAY • ON-DEMAND

Simplifying Service Assurance for Service Providers

Ed Brooks
Ed Brooks

Manager, Global Service Providers

Annie Leduc

Senior Solutions Engineer IR

Session info

In today’s hybrid working environment, organizations have many communication and collaboration tools. Even across different business units, different tools may be used for different purposes.

When the needs of a customer is already complex, the needs of a Service Provider who support those organizations are even more complex.
In this webinar, we explore the challenges Service Providers face since the global pandemic started, where there was almost an instantaneous shift in how people work. We learn how Service Providers have adapted to ensure they continue to provide a seamless experience for their end-users and avoid disruption in their customers’ business in an increasingly complex environment.

IR | BrightTALK

Topics: Webinar Customer experience Performance management Service Provider Cloud and hybrid UC Collaborate Digital Workplace

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