Webinars • May 07, 2024 • 45 MIN PLAY • ON-DEMAND

UC&C’s Impact on Patient Experience and Care

Kipp Drake
Kipp Drake

Banner Health, IT Director

David Danto
David Danto

IMCCA, Director

Marco Cantamessi
Marco Cantamessi

IR, SVP Americas

In an ever-changing healthcare landscape, unified communications and collaboration (UC&C) play a crucial role in delivering excellent patient experience and quality care. This whitepaper explores UC&C's transformative impact on digital healthcare, especially amidst the rise of telehealth catalyzed by COVID-19.


With telehealth market reaching unprecedented heights, healthcare organizations are integrating advanced digital technologies like artificial intelligence and complex UC&C setups to meet the rising demands of digital healthcare. Yet, success hinges on flawless UC&C operations, mandating proactive monitoring and optimization.


Join this webinar to unpack how UC&C is revolutionizing digital health by:

- Transformative influence of telehealth on healthcare communications

- The rise in artificial intelligence (AI) in digital healthcare

- Detrimental effects of UC&C deficiencies on patient experience and care

- Indispensable necessity of rigorously testing and monitoring UC&C and contact centers

- Harnessing UC&C to preempt risks and safeguard against reputational harm

- Proactive UC&C monitoring as a frontline defense combating employee burnout


Register for the webinar now.

IR | BrightTALK

Topics: Webinar Real-time monitoring Featured Webinars Sub Featured Webinars Transact Transaction analytics Real time

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