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When payments fail, revenue is on the line.

Small issues in payment flows can quickly escalate — leading to failed transactions,
lost revenue, compliance risk, and damaged customer trust.

High Value Payments
Card Payments
Real-time Payments
Revenue Risk

Revenue Risk

Delays or failures in high-value transactions can have immediate and significant financial impact — where even a single issue matters.

Customer Trust

Customer Trust

High-value payment failures damage confidence and relationships, especially where reliability and precision are expected.

Limited Visibility

Limited Visibility

Complex payment chains make it difficult to trace issues quickly — delaying resolution and increasing exposure.

Compliance Exposure

Compliance Exposure

Inconsistent or failed transactions can create regulatory risk, audit challenges, and potential financial penalties.

Revenue Leakage

Revenue Leakage

Failed or declined transactions at scale result in lost revenue — often without clear visibility into why.

Customer Friction

Customer Friction

Payment issues at checkout lead to abandoned transactions, dissatisfaction, and lost future business.

Operational Complexity

Operational Complexity

Multiple providers, gateways, and systems make it difficult to identify and resolve issues quickly.

Performance Blindspots

Performance Blind Spots

Without end-to-end visibility, teams struggle to detect patterns, diagnose failures, and optimize performance.

Transaction Failure

Transaction Failure

In real-time environments, even brief issues can result in failed payments that cannot be recovered..

Customer Experience

Customer Experience

Users expect instant, seamless transactions — any delay or failure immediately impacts trust and satisfaction.

System Availability

System Availability

Real-time payments demand constant uptime. Any disruption can halt transaction flow and impact operations instantly.

Detection

Detection & Response Gaps

Without immediate insight, teams cannot react fast enough — allowing issues to escalate in seconds.

Capabilities designed to prevent payment disruption, not just respond to it.

Gain end-to-end visibility across your payment ecosystem — so teams can detect issues early, resolve them faster, and ensure every transaction performs as expected.

Assure Critical Transactions

Gain deep visibility into critical payments flows — helping teams detect issues early, reduce risk, and ensure transaction certainty.

Assure Critical Transactions

From Transactions
to Insight

Transform payment data into actionable intelligence — so teams can identify patterns, diagnose issues faster, and continuously improve performance.

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Deliver Seamless Payment Experiences

Identify and resolve issues before they impact customers — ensuring fast, reliable, and frictionless transactions across every touchpoint.

Make Payments Seamless
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Deliver the best experience
with IR Transact

Why Observability Matters

The Risk

Failures in payment systems don’t just create technical issues — they directly impact revenue, customer trust, and regulatory exposure. Without clear visibility, teams are forced to react after the damage is done.

The Opportunity

With complete visibility across the payment ecosystem, teams can detect issues earlier, resolve them faster, and continuously optimize performance — turning payments from a risk into a competitive advantage.

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Transactions 

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Less Downtime

Hear From Our
Customers

Woolworths Group

"IR shows me what’s currently going on, as well as what has been going on, at different times of the day or week. Because we have this historical data, we get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things."

Read Case Study
Si Thu Senior Manager for Payment Operations
Prosa-1

“IR Transact allows us to offer value-added services to our clients, like ProAlert, which allow us to address incidents quickly and ensure the quality of service our clients expect.”

Read Case Study
Hugo A. Reyes Sanchez Switch Manager
EFTEX-2

“IR gives us capacity to get alerting and real-time monitoring of our systems that we haven't seen prior to this - it's definitely something that's been useful for our organization,”

Read Case Study
Stuart Wheeler Senior System Admin
Rabobank

Your first choice to make is your migration strategy and then choose the tools that will fit that. The team at IR helped us look at the entire picture we wanted to achieve.

Read Case Study
Fred Khoshegal IT Netherlands
CSI

I recommend Prognosis for the ease of installation and the ease of configuration. I trained an operator in just two days on how to create new custom screens for our monitoring department. Prognosis is very simple to operate.”

Read Case Study
Chad Rodriguez Director of Host Operations

Connected across the platforms
your teams rely on

Transact Diagram

Powered by the Prognosis platform

IR Transact is powered by Prognosis — Integrated Research’s intelligence platform designed to monitor, analyze, and optimize complex, high-volume transaction environments.

Prognosis delivers deep visibility across payment ecosystems — from infrastructure to transaction flows — helping teams detect issues earlier, resolve them faster, and maintain performance at scale.

Platform
Iris Graphic

Meet Iris AI
intelligent assistance, built into Prognosis

IRIS is an AI-powered assistant embedded within the Prognosis platform, designed to help teams navigate complex payment environments with speed and clarity.

It surfaces insights, accelerates root cause analysis, and guides teams toward the right actions — helping reduce resolution time and protect revenue, without replacing human expertise.

Frequently Asked Questions

What does IR Transact do?

IR Transact provides real-time intelligence across complex payment environments, helping teams monitor transaction flows, detect issues early, and maintain performance across high-volume, business-critical systems.

Who is IR Transact designed for?

IR Transact is built for financial institutions, payment service providers, and enterprises that rely on high-volume or real-time payment systems — where performance, availability, and transaction integrity are critical.

Which payment environments does IR Transact support?

IR Transact supports a wide range of payment environments, including high-value payments, card payments, and real-time payment systems — across on-prem, cloud, and hybrid infrastructures.

Which payment environments does IR Transact support?

IR Transact supports a wide range of payment environments, including high-value payments, card payments, and real-time payment systems — across on-prem, cloud, and hybrid infrastructures.

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Resources to help you evaluate and plan

Guides, webinars, and product resources to help you understand
capabilities, use cases, and best practices.

Transact

Observability Signals Explained: Metrics vs Logs vs Traces - Which Signals Matter Most?

Transact

Top Observability Tools Comparison 2026: SMBs vs Enterprise Platforms

Transact

Monitoring to Observability: A Complete Guide for Enterprise Systems in 2026

Transact

Best AI Observability Tools: What your teams really need

Transact

Observability Signals Explained: Metrics vs Logs vs Traces - Which Signals Matter Most?

Transact

Top Observability Tools Comparison 2026: SMBs vs Enterprise Platforms

Transact

Monitoring to Observability: A Complete Guide for Enterprise Systems in 2026

Transact

Best AI Observability Tools: What your teams really need

Experience IR
Transact in action

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