Real-time Payments Transaction Monitoring with Prognosis for Payments

As the payments industry continues to evolve, providers must contend with new competitors, emerging technologies, regulatory challenges and increasing customer demands, as well as the ever-increasing risk of fraud. So how do you provide cost-effective solutions and minimize risk?

Prognosis for Payments brings deep, real-time visibility to your entire payments environment. It gives you unparalleled insights to payment transactions and trends in real time. With in-depth analytic and troubleshooting capabilities, you can pro-actively optimize your entire payments environment, improve customer experience, innovate rapidly, minimize risk and increase profitability.

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What Prognosis for Payments can do for you

Optimize operations and reduce costs

Optimize operations and reduce costs

Detailed and historical reporting gives you insight into usage and growth patterns. This means you can make intelligent business decisions and innovate with solutions that will allow you to improve customer satisfaction and grow revenue streams while streamlining operational costs.

Ensure success with new payment types

Ensure success with new payment types

With so many new and emerging payment technologies, it can be a challenge to ensure optimal performance across all payment types. Increased visibility and detailed analytics give you more control over your payments environment, allowing you to quickly spot patterns, solve problems and ensure successful deployments.

Improve customer satisfaction

Improve customer satisfaction

Your customers expect a seamless payment experience that evolves with their needs. 360° real-time analytics allow you to make successful deployments of new technologies, prevent issues before they become customer-facing, and deliver a superior customer experience, every time.

Stay in control

Stay in control

Deep visibility and insight into all your inter-connected technologies and channels, from a single point of view, gives you the peace of mind that your systems are optimized and networks are running at their best.

Cabcharge

We wanted to make sure our system is not just available, but that it’s truly performing. And if issues occur, we can manage them efficiently and smoothly.

Andrew Skelton

Andrew Skelton

CEO @ Cabcharge

SPS

The role Prognosis plays in ensuring our system uptime and performance is vital. I’ll see a link is having issues and I’ll ask the team to investigate. I don’t even need to be at my desk. Prognosis gives us that vital ‘heads up’ and we find it extremely easy to pick up where the issue is.

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Henry Wright

Infrastructure & Capacity Services @ SPS

fifth third bank

We have been able to gain a more complete view into the performance of our core processing systems. “Now we how have more visibility into the transactions coming into each of our
gateways, for approval and decline rates, and the reasons for the errors.

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Bob Bartlett

CIO @ Fifth Third Processing Solutions

Features

Comprehensive analytics, monitoring and troubleshooting

Comprehensive analytics, monitoring and troubleshooting

Prognosis has the power to identify problems in real-time, notify the right people quickly, and prescribe recovery with predefined action paths for common system problems that are unique to your environment. Get the insights you need to reduce downtime and optimize service levels.

Dynamic thresholds and alerts

Dynamic thresholds and alerts

Proactively manage your payments environment based on your organization's needs and historical norms. Customize alerts on transaction volume, denial rates, stand-ins, reversals and other transaction metrics as required.

Vendor agnostic

Vendor agnostic

Prognosis for Payments can integrate flawlessly with your existing framework. Whether you use ACI, FIS, or any other vendor or in-house system, get real-time visibility across all your platforms and solve problems fast.

Customizable visualization and displays

Customizable visualization and displays

Easily monitor, analyze and communicate large volumes of information with data visualization and customizable dashboards. Translate complex data sets into straightforward, digestible representations that are most relevant for you and your team.

Prognosis is vendor agnostic and can support any platform. Commonly supported platforms include: