2017 has been a great year for IR; we've been building out our cloud platform, seen continued growth in monitoring and troubleshooting Skype for Business, Cisco and others. Our Call Recording Assurance increased in prominence and looks set to play an even bigger role in 2018, with the enforcement of MiFID II affecting anyone trading with or within the EU.
We opened an office in Düsseldorf, expanded our R&D team and had our biggest IR Prognosis Summit yet. Lastly, we welcomed our new CEO, John Merakovsky, to the team. Under his leadership there's no doubt 2018 will see continued growth and innovation. But without further ado here are our top webinars, blogs and videos of the year.
Webinar #1 - Microsoft Teams and Skype for Business - the road ahead for collaboration
It was one of our last webinars of year. It smashed our webinar registrations record, generated an unprecedented number of live viewers and continues to drive on-demand views. We discussed one of the biggest talking points of the year: Microsoft Teams and Skype for Business with Microsoft's David Branscome. We dissected what the future of unified communications and collaboration looked like for Microsoft customers. If you haven't watched it already get your hands on it here and feel free to reach out to us with questions on it too – we'd love to help.
Webinar #2 – Driving Digital Transformation ROI with UC
Almost 70% of companies have a digital transformation initiative underway, yet most of these will fail. Robin Gareiss of Nemertes Research shared damning statistics on the reality of digital transformation initiatives and, crucially, the difference between companies that are successful and those who aren't. A valuable watch for anyone planning on, or in the middle of, a digital transformation project.
Webinar #3 – Create an Agile Advantage with UC
Changing work environments, networks and continuing digitization – this webinar crossed a myriad of domains highlighting trends, industry examples and most importantly the business application of how you can gain an agile advantage through high performing unified communications.
Video #1 – We are IR
This is our favorite video by far – and we were thrilled others liked it too. It's a sneak peek into some of the people that make up IR, other than that it's hard to describe – you're better off just watching it!
Video #2 - BT One Cloud Monitoring with IR Prognosis
We were delighted to work in partnership with leading telecommunications and service provider, BT, to develop a video which showcases the benefits of using both their and our solution in tandem – take a look at it here. If you're a service provider and would like to do something similar – get in contact.
Video #3 - UC Cloud Migration: Mistakes to Avoid
Again in 2017 UC cloud migration continued to be a popular topic – and the greater appreciation of hybrid as a viable medium-term plan made headway. This video highlighted the pitfalls your organization should avoid when migrating to a - hybrid or complete – cloud UC environment.
Blog #1 – 12 Handy Skype for Business Tricks to make you more Productive
Everyone loves a good time saving tip, right? Apparently so, since this was the most popular blog we published in 2017. This useful blog points out quick tips for any Skype for Business user – check them out, they might just come in handy… every day.
Blog #2 – What Impact will Cisco's Acquisition of BroadSoft have?
The biggest UC acquisition of the year caught your attention and our round up from the industry experts proved popular with our blog subscribers. Our main question on the topic was: are Cisco's plans to acquire Broadsoft a smart move to leapfrog the UCaaS competition? Read the full blog here and let us know what you think.
Blog #3 – Visualizing Outputs of each layer of a CNN Model during Training Phase
As always, our resident Research Engineer and Data Scientist Dr. Nejla Ghaboosi piqued interest with a highly technical piece on visualizing outputs of a CNN Model, including lots lines of code!
What was your favorite of the year? Let us know in the comments section below. Better still, tell us what you'd like to hear about in 2018.