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Microsoft Teams

Performance management solutions to help you optimize your Microsoft Teams environment.

 

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Reasons to Partner with IR Are you experiencing...

Overview

Whether on-premises, hybrid, or in the cloud, ensuring your Microsoft Teams environment is running smoothly, and delivering a seamless user experience, should be your priority.

IR Collaborate enables enterprises and service providers to keep the lines of communication open and deliver a flawless voice, video and collaboration experience.

Manage deployments, monitor usage, fix problems, and improve adoption with Collaborate.

 

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IR Collaborate features

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Deploy and Migrate Seamlessly

Assess, test, troubleshoot, and resolve problems across all your platforms before, during and after deployment. With monitoring across your entire environment, we can help you proactively find, troubleshoot and resolve issues as they occur to keep your project on time.

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Understand User Experience

Conversation details, call quality data and customized reports provide better insights to proactively address issues, ultimately improving user adoption and maximizing the return on investment of your technology investment.

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Complete Visibility of your Collaboration Environment

Collate data from multi-vendor technologies across on-premises, cloud and hybrid environments, and gain end-to-end visibility of your ecosystem with the ability to drill down and identify issues from a single pane of glass.

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Multi-vendor, Multi-technology Visibility

Gain system and network visibility, deep SBC and SIP support, outside-in testing, and Voice Quality 360, across Teams, Skype and other platforms, to quickly pinpoint the root cause of issues and decrease your mean-time-to-resolution.

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See how IR delivers performance at scale

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Microsoft Supported Platforms

Feature Version Compatibility
Microsoft Teams Cloud
  • Supported
Microsoft Lync Standard Edition 2013
  • Supported
Microsoft Skype for Business Standard Edition 2015 - 2019
  • Supported

Trusted by leading organisations
to perform at scale

IR helps organisations maintain performance across their most critical digital systems, even in complex, high-stakes environments.

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See How IR Helps Organisations Stay in Control

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Trusted by leading global organisations

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With And Without Collaborate

Whether you're using Cisco systems alone or as part of a hybrid Unified Communications (UC) and collaboration environment, your priority is to keep everything up and.

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Frequently Asked Questions

What does IR Collaborate do?

IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.

What does IR Collaborate do?

IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.

What does IR Collaborate do?

IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.

What does IR Collaborate do?

IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.

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Resources to help you evaluate and plan

Guides, webinars, and product resources to help you understand
capabilities, use cases, and best practices.

Collaborate

The 4 x Return Case for UCC Observability

Collaborate

Enhancing enterprise resilience through observability

Collaborate

Managing UC&C Multi-Vendor Reality in 2026

Collaborate

Enhancing Patient Outcomes: Managing Unified Communications in Healthcare

Collaborate

The 4 x Return Case for UCC Observability

Collaborate

Enhancing enterprise resilience through observability

Collaborate

Managing UC&C Multi-Vendor Reality in 2026

Collaborate

Enhancing Patient Outcomes: Managing Unified Communications in Healthcare

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See how IR delivers

performance at scale