ACI Payments Solution

Optimize your ACI payments environment with Prognosis for Payments performance management solutions and take your business to the next level.

Benefits of the IR and ACI partnership

Working together as strategic partners, the ACI Payment Service Management powered by Prognosis, provides a unified monitoring and management suite of products to help optimize your ACI payments applications and supporting infrastructure.

Availability of payment and fraud systems are critical to every line of business within financial institutions and retailers. Outages of such applications can often occur due to factors other than infrastructure failure, and breaching Service Level Agreements with partners, networks and customers can lead to loss of revenue and reputation.

Lack of real-time visibility into the cardholder behavior, transaction profitability, risk mitigation, and technological investments can cause large investment and operational losses, customer service interruptions and missed market opportunities.

Payment Service Management closely aligns the IT services of payments with the payments line-of-business, helping both business and operations personnel understand how the financial institutions’ payments business is performing at every level. This simultaneously reduces IT costs, improves quality of service, manages risk, and provides transparency for monitoring system infrastructure health.

IR Prognosis is currently available for the following ACI payment applications:

So what does Prognosis actually do for your organization?

Gives real-time visibility

It gives you the ability to view your entire payments network in real time. This means that you are immediately aware of downed links, slow transactions or ATM faults the instant they occur. Can you imagine how having this knowledge at your fingertips can super charge your business operations?

Being able to identify problems as they occur, including fraudulent or suspicious activities is a huge benefit to any organization, especially one that processes thousands of transactions every day.

Resolves problems

Being aware of problems in your network is not much good if you can’t locate the source of the faults and resolve them fast, before they impact your clients. We all know the damage that downed links can cause – the financial losses incurred when a link is down for even 5 minutes can be substantial.

Prognosis enables you to drill down deep into your infrastructure, identify and fix problems, right then and there in real-time.

Scales

Prognosis was designed to be highly scalable, which means that as your business grows, it grows in lockstep with you. It integrates flawlessly within your existing framework meaning you can be confident that whichever direction your business moves, Prognosis is there every step of the way.

The IR and ACI Partnership

ACI and Integrated Research together offer ACI Payment Service Management powered by Prognosis, a unified monitoring and management suite of products for your payments applications and infrastructure.

It gives you increased visibility into your payments business through in-depth monitoring and analysis and correlates activities across transactions, applications, supporting IT infrastructure and payments devices.

And goes beyond simple monitoring of the technology or infrastructure. It delivers a complete view of your payments environment from a business, as well as an IT, perspective.

The power of being on top of your networks, of identifying and resolving problems as they occur and in being able to review historical transaction records cannot be underestimated. How would you like to identify potential future problems and fix them before they occur? How about reviewing transactions records so you have up to date information when it’s time to restructure your service level agreements?

With Prognosis you have the ability to maximize your operational efficiency, both in real time and into the future, and minimize outages and financial risk. Prognosis takes you beyond simple monitoring into the realms of proactive management and operational excellence.

Prognosis performance management ACI solutions overview

There are 4 ACI performance management solutions available, each of which integrates flawlessly with your existing systems and will allow you to large scale improvements to your operations. All ACI payments solutions working together will give you the power to take your organization to the next level.

Transaction Insight

It gives you the ability to view your entire payments network in real time. This means that you are immediately aware of downed links, slow transactions or ATM faults the instant they occur. Can you imagine how having this knowledge at your fingertips can super charge your business operations?

Being able to identify problems as they occur, including fraudulent or suspicious activities is a huge benefit to any organization, especially one that processes thousands of transactions every day.
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Wholesale Management

Being aware of problems in your network is not much good if you can’t locate the source of the faults and resolve them fast, before they impact your clients. We all know the damage that downed links can cause – the financial losses incurred when a link is down for even 5 minutes can be substantial.

Prognosis enables you to drill down deep into your infrastructure, identify and fix problems, right then and there in real-time.
More Info

ATM Management

Prognosis was designed to be highly scalable, which means that as your business grows, it grows in lockstep with you. It integrates flawlessly within your existing framework meaning you can be confident that whichever direction your business moves, Prognosis is there every step of the way.
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Fraud Detection Management

Prognosis was designed to be highly scalable, which means that as your business grows, it grows in lockstep with you. It integrates flawlessly within your existing framework meaning you can be confident that whichever direction your business moves, Prognosis is there every step of the way.
More Info

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