A thousand points of reference.
A single point of view.

Every second, millions of critical systems keep phones and cash registers ringing and keep the world ticking. But the threat of a problem is never far away.

That’s where we come in. Where others see disaster, we see solutions. Customers in over 60 countries rely on IR Prognosis to optimize systems and help them run at their best.

Introducing IR prognosis
Take control
Get the complete picture
Predict, Prescribe
Remedy problems fast
Optimize
Perform at your peak
Unified Communications

Your UC, under your control.

A thousand points of reference; a single point of view. IR Prognosis brings visibility, insight and control to complex, multi-vendor environments.

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Contact Center

Your Contact Center at full potential.

Keep systems humming, nip issues in the bud and validate 100% call recording and service guarantees are being met - all in real time.

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Payments

More power behind every payment.

Stay up to date with all the latest payments technologies. Adopt and adapt to manage new services without affecting your current technology.

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Infrastructure

Complexity tamed.

Spot patterns in your data so you can stop problems in their tracks. Optimize your systems and get more out of every day.

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Prognosis
for Unified Communications

Prognosis brings a thousand points of reference into a single point of view. Solve problems for people, not processors and make decisions faster. Have fewer outages and stop problems in their tracks.

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Prognosis
for Contact Center

Prognosis identifies issues fast so you can take rapid action to protect the quality of customer service. Keep systems humming, nip issues in the bud and validate 100% call recording guarantees are being met - all in real time.

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Prognosis
for Payments

Prognosis makes it easy for you to stay up to date with all the latest payments technologies. Adopt and manage new services like chip cards and mobile payments, without affecting your current technology.

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Prognosis
for Infrastructure

Prognosis spots patterns in your data so you can stop problems before they happen. Now you have the insight to optimize systems and networks to help them run at their best and do more every day.

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