Experience Management Solutions

Enterprises and service providers rely on IR to deliver best in class performance across unified communications, contact centers and payments ecosystems - cloud, hybrid or on-premises.

Learn more
  • Nemertes Research

    Nemertes Research report finds UC management tools cut IT opex in half

    Given employees, customers and partners all rely on UCC to communicate and collaborate, outages or slowdowns by definition will slow performance, directly affecting the value metrics so crucial to digital transformation initiatives.

  • Monitoring Performance

    Skype for Business: Monitoring Performance

    Skype for Business deployments can be complex, particularly in a multi-vendor environment. This session will look at how organizations can best monitor the performance of a Skype for Business deployment, what the out-of-the-box solution can manage and how it works in with Prognosis.

  • IR Summit

    IR Prognosis Summit

    You are invited to the IR Prognosis Summit on October 18-20, 2017, in Denver, Colorado. The community of Prognosis experts will be on hand to share best practices, hands-on training, new innovations, and a lot more.

  • IDC Innovator

    New Skype for Business Online Troubleshooting Solution

    Get faster troubleshooting and better visibility into meeting and call quality issues in a single solution across Skype for Business Online, Office 365 and Skype for Business on-premises.

  • IDC Innovator

    IR named IDC Innovator in UC&C Management Solutions

    Leading analyst firm IDC recognizes IR Prognosis for bringing real-time visibility, insight and control to complex UC&C environments.

  • Skype for Business

    Prognosis UC Assessor certified by Microsoft to support Skype for Business Online network assessments

    Automated network testing and assessment, without the headache of deploying network probes.

Your data, your way

IR Prognosis fits right into your information framework with innovative technology that optimises operations, predicts business disruption and automates the steps to improve the experience of every interaction between cloud, hybrid and on-premises environments.

Why IR?

More than 1,000 organizations in over 75 countries - including some of the world’s largest banks, airlines and telecommunications companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

15.0mil

Managed
endpoints
 

120+

F500
Companies
 

$8.0bn

Payments
Managed
Daily

  • A thousand points of reference.
    A single point of view.

    Prognosis Dashboard
  • IR Testing Solutions

    Next generation UC and Contact Center experience management solution.

    Customer Testimonial
  • Your Data. Your Way.

    Turn any Visio diagram into an active monitoring dashboard, tailored to your unique environment to visualize your data, the way you want.

    Prognosis Dashboard
  • Contact Center StressTest

    A cloud-based load and performance testing service.

    Customer Testimonial
{{i.Resource_Type}} {{i.date}} {{i.Event_Date}}

Resource Library

Read more

Customer Success

1,000+ enterprise organizations trust IR Prognosis as their monitoring and experience management IT partner.

T Systems
Presidio
Dimension Data
Wells Fargo
Prudential
Hong Kong Exchanges and Clearing

Some of the largest companies in the world rely on IR Prognosis experience management solutions:

5 10
of the top global companies
10 10
 
of the top US banks
8 10
of the largest global telcos
5 8
of the largest stock exchanges
Blogs BLOGS
Case Studies CASE STUDIES
eBook EBOOKS
Veranstaltungen EVENTS
News NEWS
News PRODUCT INFO
Surverys SURVEYS
videos VIDEOS
Webinare WEBINARS
Whitepaper WHITEPAPERS