Webinars • Jul 09, 2019 • 30 MIN PLAY • ON-DEMAND

How to Ensure a Healthy UC Environment and Great User Experience

Published by Martin Smith


Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.

During this seminar Martin Smith, Solutions Engineer at IR, will address the challenges of ensuring a reliable and healthy unified communications and collaboration environment under increasing complexity.  Explore how you can maximise a positive user experience for your customers and stakeholders - from inside out to outside in - from a single view.

What you will takeaway from this session:

  • How to troubleshoot and manage a multi-tenant and multi-vendor UC and collaboration environment
  • How to measure and manage user experience from one platform to another
  • What to look for when operating and troubleshooting your multi-vendor, multi-tenant UC and collaboration environment
  • How SLA testing before rolling out a cloud based UC and collaboration environment can increase positive user experience.
IR | BrightTALK

Topics: Webinar Communications Collaborate

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