Details
Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.
During this seminar Martin Smith, Solutions Engineer at IR, will address the challenges of ensuring a reliable and healthy unified communications and collaboration environment under increasing complexity. Explore how you can maximise a positive user experience for your customers and stakeholders - from inside out to outside in - from a single view.
What you will takeaway from this session:
- How to troubleshoot and manage a multi-tenant and multi-vendor UC and collaboration environment
- How to measure and manage user experience from one platform to another
- What to look for when operating and troubleshooting your multi-vendor, multi-tenant UC and collaboration environment
- How SLA testing before rolling out a cloud based UC and collaboration environment can increase positive user experience.
