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Optimizing Your Cisco UC Environment

IR Team

Written by IR Team


Cisco is one of the world's best known suppliers of unified communication and collaboration (UCC) applications and devices. From hosted collaboration solutions, messaging, telephony, licensing and much more, Cisco deployments keep some of the world's largest enterprises connected.

Here, we cover the most critical elements to getting the most out of your Cisco deployment, with detailed insights through a series of webinars with our experts. We'll talk about:

  • Optimizing your Cisco environment
  • Cisco unified communications troubleshooting
  • Delivering mission critical communications for Cisco collaboration and contact center environments
  • Maximizing video collaboration performance

Whether you’re using Cisco systems alone or as part of a hybrid UC environment, your priority is to keep everything up and running, 24/7.

Optimizing your Cisco Collaboration Environment

Regardless of the size of the organization, or the number of users, optimizing your UCC ecosystem to provide a great user experience is important, yet can still present challenges. Through our experience in working with the largest Cisco deployments across the globe, optimizing your UCC deployment requires critical considerations. In this session, we talk about how to manage your UCC in a proactive, rather than a reactive way. We also share some Cisco optimization tips including:

  • Multi-vendor optimization
  • Managing software upgrades
  • Introducing new technology
  • License utilization
  • Bandwidth planning

Click Below To Watch The Webinar "Optimizing your Cisco Collaboration Environment"

Optimizing your Cisco Collaboration Environment

Cisco Unified Communications Troubleshooting

In the world of UCC, we use a lot of tools - IP telephony for voice calling, instant messaging and presence, web and video conferencing, voice mail, mobility, desktop sharing, and more.

With so many moving parts, there's a lot that can go wrong.

Third party tools provide a multi-vendor view and make Cisco troubleshooting fast and efficient.

IR Collaborate provides customizable dashboard to allow users to easily visualize problems and drill down to specific areas of the network, to identify potential causes and fix them quickly.

In this session, we go through some troubleshooting processes and give a demonstration of how IR Collaborate works.

Click Below To Watch The Webinar "Cisco + IR Deliver Mission Critical Communications"


Mission Critical Communications for Cisco Collaboration and Contact Center environments

Today's IT environment is increasing in complexity, with remote working and the accelerated adoption of new technologies. The pressure is on IT departments to:

  • Ensure high uptime and high quality of collaboration
  • Assure compliance in contact center environments

Organizations need complete visibility across complex multi-vendor environments. The only way to achieve this is with the right UCC and Contact Center management solutions to ensure seamless remote collaboration and better user experience.

In this session, industry experts share insights on how IR Collaborate suite of performance management solutions for communications, collaboration and contact center environments help add value add and solve enterprises challenges in this ever-changing environment.

Click Below To Watch The Webinar "Deliver Mission Critical Communications for Cisco"

Deliver Mission Critical Communications for Cisco

Maximizing Video Collaboration Performance

With video playing a more critical role in driving collaboration, it has never been more critical to ensure your Cisco environment is fully optimized to deliver a truly outstanding experience to all your users and customers. Organizations need to have confidence in the performance and availability of their Cisco video collaboration tools.

In this session we cover how to:

  • Maximize video collaboration performance
  • Optimize end-user experience, and
  • Drive adoption and ROI from your Cisco investment with adequate license management and bandwidth planning

Click Below To Watch The Webinar "How to optimize your Cisco collaboration environment"

How to optimize your Cisco collaboration environment

Managing Cisco with third-party tools

Third-party monitoring tools can help you better manage your Cisco environment and deliver a flawless user experience.

IR Collaborate helps streamline performance management processes and operations, providing a clear view through a single pane of glass, across multi-vendor environments - including Cisco, as well as other major vendor platforms - from a single, clear, proactive vantage point.

Click here to find out more about how IR Collaborate supports Cisco UC, voice, video conferencing, collaboration and contact center environments.

Need to get the most out of your Cisco collaboration environment? 

Banner to book a demo and see how IR Collaborate can help you

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