Solutions for

• Managed Service Performance & SLA Compliance
• Enterprise Voice, Video and Collaboration Management
• Contact Center Management
• UC Network Performance Assessment
• Customer Experience Testing & Monitoring
• Call Recording Management & Compliance

Resources and Media

• blog

  Building a Solid Foundation for your UC Future

  Next-generation digital collaboration encompasses innovative...

• case study

  Carry an ace up your sleeve with Prognosis

  Jon Beaver, Managed Services Platform Engineer at Presidio,...

• guides

  Optimizing Cisco Unified Communications

  With unified communications, you're not just enhancing your company's...

• webinars

  Collaboration or Frustration? [US]

  Join Kate Daley from IR and Jack Ye from GfK Research to take a deep...

PRODUCTS

• Prognosis for Unified Communications
• Prognosis for Unified Communications (Service Provider Edition)
• UC Assessor
• Prognosis for Contact Center
• Prognosis StressTest
• Prognosis HeartBeat Testing
• Call Recording Assurance

SUPPORTED PLATFORMS

• Avaya
• Cisco
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• Session Border Controllers: AudioCodes, Ribbon, Cisco, Oracle, Avaya
• All supported platforms

Solutions For

• Retailers & Merchants
• Card Issuers/Banks
• Merchant Acquirers
• Transaction Banking & Real-Time Payments
• Payment Processors

Resources and Media

• blog

  Real Time Visibility in Managing Alternate Payment Channels

  Alternate payment channels have gone viral. Today’s consumers enjoy...

• case study

  Prognosis delivers historical analysis, real-time tracking and predictive patterns to maintain availability.

  A European banking and financial services company active in forty...

• guides

  Real-time Insight for Merchant Acquirers

  Merchant Acquirers face tough competition; merchants have a choice...

• webinars

  Merchant Self-Service Portal Webinar

  Join Siti Chen, one of our Senior Solutions Engineers, to learn how...

Products

• Prognosis for Payments

Solutions for

• HPE NonStop Management

Resources and Media

• blog

  While HP removes boundaries for NonStop, Prognosis opens the gate

  Delegates have returned from the major NonStop community event in...

• case study

  Mindray and Prognosis - a winning combination

  In Shenzhen, China you’ll find Mindray Medical International Limited,...

• guides

  Transaction Manager

  Do you need to maximize the performance of business critical OLTP...

• webinars

  Merchant Self-Service Portal Webinar

  Join Siti Chen, one of our Senior Solutions Engineers, to learn how...

Products

• Prognosis for HPE NonStop

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EVENTS

• IR Summit - Denver

  IR Summit in Denver is IR's official Prognosis users conference. The...

• IR Summit - Sydney

  Join fellow IR top customers, users and IR executive leadership in...

• IR Summit - Frankfurt

  Join fellow IR customers and IR executive leadership in Frankfurt...

• IR Summit - London

  Join fellow IR customers and IR executive leadership in London for...

• All Events

NEWS

• IR appoints Dave Siebert as Senior Vice President – Americas

  Denver, October 2, 2019 – IR, the leading global provider of...

• Users of Communication and Collaboration Applications Suffering in Silence

  New research finds only 62% of users are satisfied

  DENVER, September...

• IR welcomes John Ruthven as CEO

  Sydney, August 12, 2019 – IR, the leading global provider of...

• All News

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