Webinars • Apr 18, 2023 • 45 MIN PLAY • ON-DEMAND

Optimizing SLA Management for High-Value Payments

Jim Bowers

Senior Sales Engineer, IR

David Badet
David Badet

Growth Marketing Manager, IR


In the complex world of payment environments, managing service level agreements (SLAs) is critical to maintaining optimal performance and meeting customer expectations. Banks and service providers must navigate a multitude of stakeholders, varied systems and processes, and constantly evolving regulations to ensure seamless payment processing.

This webinar will provide best practices and strategies for effectively managing SLAs in complex payment environments. Our expert speaker Jim Bowers, Senior Sales Engineer at IR will delve into the key challenges faced by banks and service providers in these environments, including balancing the needs of customers, partners, and internal teams.

By attending this webinar, you’ll gain valuable insights into managing SLAs in complex payment environments, enabling you to drive optimal performance and customer satisfaction. Join us and learn how to effectively navigate the challenges of SLA management in the payment industry.

IR | BrightTALK

Topics: Banking Finance Webinar Payments Proactive troubleshooting Transact High Value

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