IVRs can have fail points in various areas and there are different tests for the main culprits. Load testing and stress testing are the most common types of tests. In this webinar, we will explain why testing these customer facing systems is important, and how much it could cost your business if you're not.
Webinars • Feb 16, 2023 • 45 MIN PLAY • ON-DEMAND
Cheryl Fortier
Global Testing Account Manager, IR
David Badet
Growth Marketing Manager
Related Webinars
Zero Downtime - Maximum Impact: Strategies for CC..
Contact centres are crucial for delivering best-in-class brand experiences in every interaction.
Webinars • Mar 2024 • 45 MIN PLAY • ON-DEMAND
The Future of Remote Workforce Experience..
Join us for an exclusive webinar, "The Future of Remote Workforce Experience Management: Transforming Digital Interactions with RemoteInsight." In this enlightening session, we will delve into the...
Webinars • Mar 2024 • 45 MIN PLAY • ON-DEMAND
Cisco PCA End-of-Life - Transitioning Smoothly..
Embark on a seamless transition as Cisco PCA takes its final bow, and step into a new era of collaboration with IR Collaborate. Join our webinar to explore how, as the #1 Cisco Solutions Plus...
