IVRs can have fail points in various areas and there are different tests for the main culprits. Load testing and stress testing are the most common types of tests. In this webinar, we will explain why testing these customer facing systems is important, and how much it could cost your business if you're not.
Webinars • Feb 16, 2023 • 45 MIN PLAY • ON-DEMAND
Cheryl Fortier
Global Testing Account Manager, IR
David Badet
Growth Marketing Manager
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