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Studies show that a bad customer experience can significantly damage the long term revenue potential of your client base, in particular customers are nine times more likely to vocalise a bad experience to other future clients. Thomas Pilz, Principal solutions strategist at IR discusses how you can protect your customer experience with pro-active performance monitoring of your UC ecosystem. Join us on April 5th at 9.30am to find out more.
Join this webinar to find out how contact centres can "watertight" operations, build resilience through constant monitoring, and address and mitigate challenges proactively.
Join us for an exclusive webinar, "The Future of Remote Workforce Experience Management: Transforming Digital Interactions with RemoteInsight." In this enlightening session, we will delve into the...
Embark on a seamless transition as Cisco PCA takes its final bow, and step into a new era of collaboration with IR Collaborate. Join our webinar to explore how, as the #1 Cisco Solutions Plus...
