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Thomas Canty has a background in software development and his expertise lie in unified communications, networks, and infrastructure.
Network troubleshooting can broadly be described as the measures and processes that use network troubleshooting tools to identify, diagnose and solve network problems.
A decade ago, unified communications wasn't a feature-rich technology field. Remember the flip phone? UC was kind of like that -- no interactive video calling, real-time chat, or even enterprise VoIP. About the only thing organizations had to manage relative to communications was dial tone, to ensure employees could make phone calls over the PSTN.
Should you put your unified communications systems in the cloud or should you take a hybrid approach, keeping some UC systems on premises while moving others to the cloud? There are dangers and rewards on both sides of the standoff, so choose your weapons carefully, not quickly.
Skype for Business is a relative newcomer to the enterprise unified communications world. Taking on experienced incumbents Cisco and Avaya wasn't and isn't an easy task. To gain market share any disrupter requires a fierce range of features to make customers sit up and pay attention, enter Skype for Business.
This is the fourth blog post in the series where we take a comprehensive look at transitioning your unified communications to the cloud. Last time, we looked at the key areas to consider when it is time to deploy your unified comms to the cloud. To conclude the series, let's delve into the operation and optimization phase where your organization will provide ongoing support, refine tools and processes and gauge the progress of your solution.
This is the third of four blog posts in the series where we take a comprehensive look at transitioning your unified communications to the cloud. Last time, we talked about defining necessary features and setting clear goals during the UC migration planning phase. This time, let's delve into the key areas to consider when it is time to implement your plan.
This is the second of four blog posts in the series where we take a comprehensive look at transitioning your unified communications to the cloud. Last time, we gave an overview of the UC migration process from beginning to end. Now let's go in depth about what is involved in the planning phase.
Transitioning UC to the cloud, whether completely or using a hybrid approach is a big undertaking. Teams responsible need all the help they can get. Following the launch of our UC Cloud Migration checklist we are putting together a series of blogs to support and help your organization make a smoother UC transition to the cloud.
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