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Alick Smith
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Alick is a Customer Success Manager for IR based out of the London office. Before joining IR Alick worked within the call recording compliance and previous to that he delivered global products for voice infrastructure teams for an investment bank.
Call Recording Assurance checks that all calls that are required to be recorded for legislation and regulatory purposes are actually recorded. It ensures financial or trading based businesses are compliant with call recording regulations and mitigates reputational risk. Ideally, it also checks whether the media file contains audible content.
