Remote UC & End-Point Management
- Control, configure and test UC platforms and video conferencing devices
- Remotely conduct software/firmware updates
- Automate space readiness for users
Monitoring of Collaboration Spaces
- Advanced monitoring, alerting and troubleshooting of video conferencing devices and UC tool issues.
- Actionable, intelligent insights into space usage, and voice and video quality.
Multi-vendor, Multi-technology Visibility
- Support for all UCaaS Rooms platforms including Microsoft Teams Rooms, Zoom Rooms, Webex Rooms.
- Support for all device manufacturers including Jabra, Poly, Logitech, and many more.
Watch our solutions in action
Solution Features & Benefits
Ensure device and technology readiness
Improve your organization's productivity and maximize meeting time by ensuring that the technology in your collaboration spaces are always meeting-ready.- Automated Testing
- Health Checks
- Alerts & Notifications
Improve efficiency and scalability
Leverage automation and remote management to reduce manual processes and overcome physical access limitations when supporting users and devices.- Self-Healing
- Asset Management
- Equipment & Space Usage Insights
Actionable insights powering informed decisions
Understand how and when tools in your collaboration spaces are being used to inform how you support and manage them.- Dashboard Reports
- Asset & Space Metrics
- Alerts & Notifications
Enterprise UC
Get end-to-end visibility across your entire multi-vendor UC ecosystem, so that you can quickly identify, troubleshoot and resolve UC related issues.
Service Providers
Get access to real-time data and insights across all your customers on-premises, cloud or hybrid environments.
Contact Centers
Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.
Experience Testing
Optimize customer satisfaction and user experience with outside-in, end-to-end voice, web and video testing.
Resources & Digital Events
Zero Downtime, Maximum Impact: Strategies for Contact Centre Resilience and Customer Experience (CX) Excellence
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The mission critical role of UC&C in Global Financial Services
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Read BlogDigital Transformation in Global Financial Services: The Role of Unified Communications and Collaboration
Where UC&C becomes mission critical The new normal for banking, finance and insurance organizations is pushing them ...
Read GuideEfficiency & Visibility: How Cloud Migration Transforms Contact Centers
Join us for an insightful webinar titled "Unlocking Efficiency and Visibility: How Cloud Migration Transforms Contact ...
Watch Webinar
