Cisco Unified Communications 
Monitoring and Troubleshooting

The proactive problem solver, IR Prognosis provides Unified Communications monitoring and troubleshooting for Cisco ecosystems. Get to your problems before they get to your customers.

Prognosis for Cisco

Cisco UC Management Solution Overview

In today’s fast paced global marketplace, ensuring that your communications systems are working at optimum levels is vital to your bottom line. Dropped calls, poor voice quality or overfilled voicemail boxes cause disruptions resulting in unhappy employees and clients.

And business communications can stop.

Prognosis has ensured voice quality and performance for Cisco Unified Communications since 2000 and as the Cisco environment has evolved over time, so has Prognosis.

This means that Prognosis supports Cisco IP communications for enterprises, branches, service providers and in the cloud. Prognosis performance management capabilities continue to evolve alongside Cisco to ensure you have the very best monitoring and performance management system in place.

Whether you’re using only Cisco Unified Communications systems or other products as part of a hybrid UC environment, your priority is to keep everything up and running, 24/7.

Prognosis manages the performance all of your UC systems whatever the mix, from a unified Prognosis dashboard, in real time.

  • Predictive analytics
    Prognosis gives you the ability to set threshold, so that when these are breached you are notified immediately. This means you are instantly aware of the earliest degraded conditions and can implement an immediate practical response while you work on a more strategic solution.
  • Highly scalable
    As your business grows, Prognosis grows with you to monitor and manage all of the communication systems throughout your entire business. So if you need more help as time goes on – maybe your business changes direction or you acquire new businesses, there will always be a Prognosis solution available, to help manage your vital communication networks.
  • Prognosis for Cisco UCM: Does your organization need to monitor and manage a mix of IP-PBXs, phones, switches, gateways, TelePresence devices, session border controllers, virtualization and application servers? This is exactly what Prognosis for Cisco UCM was designed to do – to unify all of your communications networks and give you the power to monitor and manage your systems in real-time.
  • Prognosis for Cisco Unity Express: Prognosis was designed to simplify the management of your voice messaging systems, enhance its performance and optimize its efficiency. All of this through an interactive dashboard, accessible from any mobile device.
  • Prognosis for Cisco UCM Express: The Prognosis performance management solution for unified communications will remove all the worry about monitoring your branch communications networks and help you locate and fix problems across disparate geographical locations, as they happen – not in a weeks’ time when your clients are beating a path to your door.
  • Prognosis IPT for Cisco Unified SRST routers: Would you like to know the instant Cisco unified SRST detects a failure and becomes active? Well, with the Prognosis IPT Manager that is exactly what happens - you are immediately notified when the unified SRST is active and has detected a failure in your network.