With And Without Collaborate
Whether you're using Cisco systems alone or as part of a hybrid Unified Communications (UC) and collaboration environment, your priority is to keep everything up and.
IR Prognosis enables interoperability between session border controllers and beyond.
35+ Years of Purpose-Built Expertise
Trusted at the World's Highest Stakes
Multi-Vendor by Design
Real Intelligence, Not Just Pretty Dashboards
The modern unified communications (UC) ecosystem is often comprised of complex, multi-vendor systems, and its efficient operation relies on the compatibility and communication between all the moving parts.
Prognosis provides end-to-end support and visibility across all SBCs and media gateways, including AudioCodes, Oracle, Sonus and more. Get the support you need to effectively monitor, troubleshoot and optimize SBCs, and deliver seamless, reliable and high-quality customer interactions.
Have confidence in the performance, availability and compatibility of your Poly investment, and ensure a flawless voice, video and collaboration experience with IR Collaborate.
Tracks calls and interactions across all network layers, routers, devices, session border controllers, multi-vendor technologies and applications, and get deep insight into the complete customer experience.
Manage the performance of voice and unified communications sessions by checking the health status of SBCs, verify that they are operating properly, manage queue activity and monitor voice quality.
Whether you environment uses AudioCodes, Oracle, Ribbon, or any other platform, Prognosis can provide the visibility to pin point quality issues and ensure a flawless user experience across entire multi-vendor ecosystems.
| Feature | Version | Compatibility |
|---|---|---|
| Oracle - Enterprise Session Border Controller & Session Border Controller 2600, 3820, 3900, 4250, 4500, 4600, 6100, 6300 | E-CZ 7.1.0 - 8.3.0, S-Cx 6.1.0 - 6.4.0, S-CZ 7.1.2 - 8.3.0 |
|
| Ribbon - Session Border Controller 1000, 2000, 5000 Series, 5400, 7000, SWe | 1.3 - 5 |
|
| AudioCodes - Mediant SBC and Media Gateways | 500, 800, 1000, 2000, 2600, 3000, 4000, 9000 |
|
| AudioCodes - MediaPack 1xx Analog Media Gateways | MP112, MP114, MP118, MP124D |
|
Downtime, degraded quality, and blind spots quickly turn into lost productivity, damaged experiences, and real business risk.
Deliver consistent, high-quality communication services across customer environments while scaling operations and meeting demanding service expectations.
Deliver consistent, high-quality communication services across customer environments while scaling operations and meeting demanding service expectations.
Deliver consistent, high-quality communication services across customer environments while scaling operations and meeting demanding service expectations.
Deliver consistent, high-quality communication services across customer environments while scaling operations and meeting demanding service expectations.
IR helps organisations maintain performance across their most critical digital systems, even in complex, high-stakes environments.
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Trusted by leading global organisations
Whether you're using Cisco systems alone or as part of a hybrid Unified Communications (UC) and collaboration environment, your priority is to keep everything up and.
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IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
IR Collaborate delivers real-time intelligence across unified communications and contact center environments, helping teams maintain performance, visibility, and reliability across complex, multi-vendor platforms.
Guides, webinars, and product resources to help you understand
capabilities, use cases, and best practices.