The modern unified communications (UC) ecosystem is often comprised of complex, multi-vendor systems, and its efficient operation relies on the compatibility and communication between all the moving parts.
Prognosis provides end-to-end support and visibility across all SBCs and media gateways, including AudioCodes, Oracle, Sonus and more. Get the support you need to effectively monitor, troubleshoot and optimize SBCs, and deliver seamless, reliable and high-quality customer interactions.
Tracks calls and interactions across all network layers, routers, devices, session border controllers, multi-vendor technologies and applications, and get deep insight into the complete customer experience.
Manage the performance of voice and unified communications sessions by checking the health status of SBCs, verify that they are operating properly, manage queue activity and monitor voice quality.
Whether you environment uses AudioCodes, Oracle, Ribbon, or any other platform, Prognosis can provide the visibility to pin point quality issues and ensure a flawless user experience across entire multi-vendor ecosystems.
|Platforms||Supported IR supports this version of the product.||Certified IR has been tested and certified to this version of the product.|
|Oracle - Enterprise Session Border Controller & Session Border Controller 2600, 3820, 3900, 4250, 4500, 4600, 6100, 6300||E-CZ 7.1.0 - 8.3.0, S-Cx 6.1.0 - 6.4.0, S-CZ 7.1.2 - 8.3.0|
|Ribbon - Session Border Controller 1000, 2000, 5000 Series, 5400, 7000, SWe||1.3 - 5|
|AudioCodes - Mediant SBC and Media Gateways||500, 800, 1000, 2000, 2600, 3000, 4000, 9000|
|AudioCodes - MediaPack 1xx Analog Media Gateways||MP112, MP114, MP118, MP124D|
Prognosis provides end-to-end support and visibility across all SBCs and media gateways, including AudioCodes, Oracle, Ribbon and more.
Prognosis for Unified Communications is an enterprise experience and performance management solution for voice, video and collaboration ecosystems.
Prognosis for UC, Service Provider Edition provides market leading performance analytics for unified communications, collaboration and contact centers, allowing you to confidently manage multiple customers at once and deliver a superior customer experience.